Apps » Business » ME SupportCenter Plus

ME SupportCenter Plus

1.6 for iPhone
Free
0

0 Ratings

Update Date

2024-03-12

Size

25.3 MB

Screenshots for iPhone

iPhone
ME SupportCenter Plus Description
Need a quick and easy way to support your customers on the go? Get ManageEngine's SupportCenter Plus 11.0.

ManageEngine powers the IT of over 180,000 companies around the world, including nine out of every ten Fortune 100 companies.

ManageEngine's SupportCenter Plus iPhone app is designed with a simple, intuitive, and easy to navigate user interface to enable both your support reps and customers interact easily and solve issues in no time, every time!

SupportCenter Plus makes it easy to:

- Filter and categorize requests based on relevant and contextual criteria

- View, create, edit, delete, assign, close, reply, and forward requests

- View, add, edit, and delete notes

- View conversations and system notifications

- Add and modify time entries and resolutions for requests
ME SupportCenter Plus 1.6 Update
2024-03-12
- Contract based Time Entries are supported from SCP build 14200 and above.

- UI and minor bug fixes.
More Information
Price:
Free
Version:
1.6
Size:
25.3 MB
Genre:
Business
Update Date:
2024-03-12
Developer:
Zoho Corporation
Language:
Chinese Dutch English French Japanese Portuguese Spanish
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1.6 2024-03-12
- Contract based Time Entries are supported from SCP build 14200 and above.

- UI and minor bug fixes.
1.4 2023-10-16
- Solutions are now integrated into our app, providing easy access to recorded solutions for request resolution.
- We've seamlessly integrated notification feature.
- Bug fixes and performance improvements.
1.3 2023-07-20
We are thrilled to announce that this update brings support for the Approval module!

- Manage Pending approvals on the go.
- Take action with a tap – Approve or Reject requests on the go.
- Collaborate efficiently with Conversations, Notes, and Attachments support.

Additionally, we've addressed various bugs and implemented UI fixes.
1.2 2023-05-18
- Supports SupportCenter Plus Version 14.0 Build (14000 & 14200).
- Includes SAML Login and Captcha Authentication.
- Provides Reply Template option in Reply Request Feature.
- Enables attachment of files in Resolution.
- Includes UI and bug fixes.
1.1.1 2022-11-25
Minor UI and other bug fixes.
1.1 2022-05-24
- Introducing Tasks module where users can create, track, edit, and delete tasks.
- Enhancements and minor bug fixes for iOS 15.
1.0 2020-09-09