MetLife Pet
Free
3.11.1632904for iPhone, iPad and more
Age Rating
MetLife Pet Screenshots
About MetLife Pet
At MetLife, we know you expected a lot of things when you became a pet parent. But, there’s some things you likely just didn’t expect. Like everything you need to keep track of when it comes to caring for your pet’s health and wellness. This is why we created a new version of our MetLife Pet app for our policyholders. It’s now easier and more convenient than ever to care for your pets’ health and wellness with confidence – all in one place!
When it’s time to submit a claim, simply take a picture of the invoice and notes and submit your claim - all from your mobile device! 80% of claims are processed in 10 days or less and you can follow your claim’s progress right from the app.
Pet Parents can the MetLife pet app to:
-File a claim
-Submit claim documents
-Check claim status
-View coverage & remaining plan limits
-View messages and receive alerts on the status of your claims
-Manage pet insurance and your pet’s health records
-Access live 24/7 Telehealth Concierge chat*
-Read personalized pet articles
-Find nearby pet services
The MetLife Pet app also gives you access to chat with a helpful team member should you have any questions about your claim along the way. Of course, you can still always reach a team member via phone or email as well.
Not a policyholder? Get a free quote at metlifepetinsurance.com in minutes.
When it’s time to submit a claim, simply take a picture of the invoice and notes and submit your claim - all from your mobile device! 80% of claims are processed in 10 days or less and you can follow your claim’s progress right from the app.
Pet Parents can the MetLife pet app to:
-File a claim
-Submit claim documents
-Check claim status
-View coverage & remaining plan limits
-View messages and receive alerts on the status of your claims
-Manage pet insurance and your pet’s health records
-Access live 24/7 Telehealth Concierge chat*
-Read personalized pet articles
-Find nearby pet services
The MetLife Pet app also gives you access to chat with a helpful team member should you have any questions about your claim along the way. Of course, you can still always reach a team member via phone or email as well.
Not a policyholder? Get a free quote at metlifepetinsurance.com in minutes.
Show More
What's New in the Latest Version 3.11.1632904
Last updated on Apr 3, 2024
Old Versions
Bug fixes
Show More
Version History
3.11.1632904
Apr 3, 2024
Bug fixes
3.11.158
Mar 13, 2024
Bug fixes
3.11.15
Mar 1, 2024
- Updates to Explanation of Benefits documents for completed claims.
- Bug fixes and minor improvements.
- Bug fixes and minor improvements.
3.10.13
Jan 16, 2024
This release includes several user experience improvements, bug fixes, and enhancements.
3.9.13
Dec 6, 2023
This release includes several user experience improvements, bug fixes, and enhancements.
3.7.11
Aug 8, 2023
We are listening to your feedback and are working to make the app better for you.
This release includes several user experience improvements, bug fixes, and enhancements.
This release includes several user experience improvements, bug fixes, and enhancements.
3.6.10
May 30, 2023
This release includes several user experience improvements, bug fixes, and enhancements.
3.5.10
May 1, 2023
We are listening to your feedback and are working to make the app better for you.
This release includes several user experience improvements, bug fixes, and enhancements to the claims submission process.
This release includes several user experience improvements, bug fixes, and enhancements to the claims submission process.
3.4.97
Apr 19, 2023
We are listening to your feedback and are working to make the app better for you.
This release includes several user experience improvements, bug fixes, and enhancements to the claims submission process.
This release includes several user experience improvements, bug fixes, and enhancements to the claims submission process.
3.4.95
Mar 19, 2023
Critical bug fix
3.4.9
Mar 15, 2023
Bug fixes and improvements
3.3.9
Feb 24, 2023
We are listening to your feedback and are working to make the app better for you.
New with this release:
Enhanced claim tracking notifications: As soon as you submit a claim through the mobile app, you will see banners on both the home screen and the claims screen with updates about your claim's progress.
Bug fixes and improvements
New with this release:
Enhanced claim tracking notifications: As soon as you submit a claim through the mobile app, you will see banners on both the home screen and the claims screen with updates about your claim's progress.
Bug fixes and improvements
3.2.10
Jan 25, 2023
Critical bug fixes
3.2.9
Jan 18, 2023
We are listening to your feedback and are working to make the app better for you.
New with this release:
Bug fixes and improvements
New with this release:
Bug fixes and improvements
3.2.8
Dec 1, 2022
We are listening to your feedback and are working to make the app better for you.
New with this release:
Bug fixes and improvements
New with this release:
Bug fixes and improvements
3.2.6
Sep 13, 2022
We are listening to your feedback and are working to make the app better for you.
New with this release:
Delete App Data & Remove Access
In the “More” screen, you can now find an option to “Delete App Data and Remove Access”. This option now lets you delete all data from your MetLife Pet Insurance app as well as remove your ability to log into the app. NOTE: This will not cancel your policy or delete any of your MetLife account information. It only affects the app.
Bug fixes and improvements
New with this release:
Delete App Data & Remove Access
In the “More” screen, you can now find an option to “Delete App Data and Remove Access”. This option now lets you delete all data from your MetLife Pet Insurance app as well as remove your ability to log into the app. NOTE: This will not cancel your policy or delete any of your MetLife account information. It only affects the app.
Bug fixes and improvements
3.0.5
Aug 1, 2022
We are listening to your feedback and are working to make the app better for you. This release is delivered with the below updates.
MetLife Pet Insurance Rewards
MetLife Pet Insurance is offering special discounts through various partners. These have been available on the mypets.metlife.com site and are now also available through the app. Rewards are currently available for MetLife Pet Insurance policyholders in the following states, with more states to come:
Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Georgia, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Virginia, West Virginia, Washington, Wisconsin, Wyoming
Numerous bug fixes and improvements
MetLife Pet Insurance Rewards
MetLife Pet Insurance is offering special discounts through various partners. These have been available on the mypets.metlife.com site and are now also available through the app. Rewards are currently available for MetLife Pet Insurance policyholders in the following states, with more states to come:
Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Georgia, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Virginia, West Virginia, Washington, Wisconsin, Wyoming
Numerous bug fixes and improvements
3.0.4
Jul 7, 2022
Register your account with a policy #
Link a policy to your account
Links in the app to get new policy quotes
A temporary claim tile now appears on your claims list screen to let you know your claim has been received and is being processed
A new screen is available with phone, email, and address customer service contact information
Minor bug fixes and improvements
Link a policy to your account
Links in the app to get new policy quotes
A temporary claim tile now appears on your claims list screen to let you know your claim has been received and is being processed
A new screen is available with phone, email, and address customer service contact information
Minor bug fixes and improvements
3.0.3
May 12, 2022
In-app registration, minor bug fixes and improvements.
3.0.2
May 4, 2022
We are listening to your feedback and are working to make the app better for you.
New with this release:
Improved Claims Process
Select photos and files from your device to add to a claim
See a checklist of documents needed for claim submission
Download samples of documents needed for claim submission
Better image quality from your device camera
New with this release:
Improved Claims Process
Select photos and files from your device to add to a claim
See a checklist of documents needed for claim submission
Download samples of documents needed for claim submission
Better image quality from your device camera
3.0.1
Apr 16, 2022
Minor bug fixes
3.0
Mar 11, 2022
Announcing MetLife’s enhanced PET Mobile App, featuring new functionality such as:
• Improved global navigation & design
• PET Profile – Add pictures, nicknames, & pet information
• Health Records – Vaccinations, medications, allergies, & misc. documents
• Content Center for articles relating to your pet’s health, age, breed, nutrition & more
• Service Center – Improved search functionality for local pet services, customer service chat, & more
• Improved global navigation & design
• PET Profile – Add pictures, nicknames, & pet information
• Health Records – Vaccinations, medications, allergies, & misc. documents
• Content Center for articles relating to your pet’s health, age, breed, nutrition & more
• Service Center – Improved search functionality for local pet services, customer service chat, & more
2.1.11
Nov 15, 2021
Minor bug fixes
2.0.0.6
Aug 16, 2021
Minor bug fixes.
2.0
May 24, 2021
improved login with multi-factor authentication.
MetLife Pet FAQ
MetLife Pet is available in regions other than the following restricted countries:
Grenada,Kuwait,Mexico,Nigeria,Nauru,India,Mongolia,Slovenia,Kosovo,Israel,Kazakhstan,St. Lucia,Latvia,Denmark,Ireland,Cayman Islands,Mali,Turks and Caicos,Angola,Australia,Croatia,Iraq,Italy,Tajikistan,Tunisia,Argentina,Dominica,Jordan,Maldives,Poland,St. Vincent & The Grenadines,Zimbabwe,Burkina Faso,Costa Rica,Philippines,Qatar,Singapore,Anguilla,Botswana,Germany,Suriname,Hong Kong,Malawi,Peru,Swaziland,Colombia,Lao Peoples Democratic Republic,Macedonia,Seychelles,Fiji,Micronesia,Yemen,Uruguay,Zambia,Bermuda,St. Kitts and Nevis,Liberia,Oman,Rwanda,Bhutan,Guyana,Honduras,Antigua And Barbuda,Albania,Guinea-bissau,Portugal,Switzerland,Spain,Norway,Slovakia,Austria,Bahamas,Iceland,Sao Tome & Principe,Chad,Barbados,Belarus,Jamaica,Nepal,Romania,Sierra Leone,Armenia,Bosnia & Herzegovina,Luxembourg,Madagascar,Russia,Thailand,Venezuela,Bahrain,Brazil,Estonia,Lithuania,Serbia,Benin,Belize,New Zealand,Senegal,Cote Divoire,Chile,Gabon,Malta,Netherlands,Solomon Islands,Algeria,Egypt,Finland,Georgia,Guatemala,Hungary,Kyrgyzstan,Macao,Tonga,Tanzania,Moldova,Trinidad and Tobago,Ukraine,Bulgaria,Cyprus,Czech Republic,Dominican Republic,Ecuador,Mozambique,Sweden,Turkmenistan,United Arab Emirates,Afghanistan,Cape Verde,Lebanon,Morocco,Uganda,British Virgin Islands,Cameroon,Japan,Mauritius,Turkey,Vanuatu,Montserrat,Namibia,Nicaragua,China,Indonesia,Kenya,Cambodia,South Korea,Pakistan,Congo, Democratic Republic,United Kingdom,Libya,Mauritania,Niger,Belgium,Brunei Darussalam,Montenegro,Malaysia,Taiwan,Uzbekistan,Vietnam,Bolivia,Congo,Greece,Panama,Palau,Sri Lanka,Myanmar,Papua New Guinea,Azerbaijan,Canada,France,Ghana,Gambia,Paraguay,Saudi Arabia,El Salvador,South Africa
Check the following list to see the minimum requirements of MetLife Pet.
iPhone
Requires iOS 10.0 or later.
iPad
Requires iPadOS 10.0 or later.
iPod touch
Requires iOS 10.0 or later.
Click here to learn how to download MetLife Pet in restricted country or region.
Related Videos
Latest introduction video of MetLife Pet on iPhone
