ServiceNav
Free
4.3.0for iPhone, iPad and more
Age Rating
ServiceNav Screenshots
About ServiceNav
ServiceNav: the key to always-on, pre-emptive support of critical IT business services
As a provider of IT services, you need to be aware of the status of your environment 24/7. The ServiceNav app reports availability and performance of essential devices, applications and services to your device.
With ServiceNav, you can:
- see the status of sites, business services and hosts at a glance
- re-run checks "on the go" to validate availability
- view graphical performance data in the context of alerts received
- receive helpdesk ticket information (subject to integration)
- search by companies/sites, contacts, services or hosts
For mobile engineers:
- Find your nearest clients using GPS and get their current service status
- Get your completed work orders signed by your client in the app, and mailed on
Prerequisites:
You must have a ServiceNav (version 3.19 minimum) user account to use this application. To request an account please click here: http://servicenav.coservit.com
As a provider of IT services, you need to be aware of the status of your environment 24/7. The ServiceNav app reports availability and performance of essential devices, applications and services to your device.
With ServiceNav, you can:
- see the status of sites, business services and hosts at a glance
- re-run checks "on the go" to validate availability
- view graphical performance data in the context of alerts received
- receive helpdesk ticket information (subject to integration)
- search by companies/sites, contacts, services or hosts
For mobile engineers:
- Find your nearest clients using GPS and get their current service status
- Get your completed work orders signed by your client in the app, and mailed on
Prerequisites:
You must have a ServiceNav (version 3.19 minimum) user account to use this application. To request an account please click here: http://servicenav.coservit.com
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What's New in the Latest Version 4.3.0
Last updated on Jan 8, 2020
Old Versions
We have made some changes to the voucher for our users who have access to the SNCC module
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Version History
4.3.0
Jan 8, 2020
We have made some changes to the voucher for our users who have access to the SNCC module
3.19.0
Sep 21, 2018
In this release we ensure compatibility with iPhone X
We fix a bug that may prevent receiving notifications for some users
Please upload your ServiceNav to version 3.19 before to download this update.
We fix a bug that may prevent receiving notifications for some users
Please upload your ServiceNav to version 3.19 before to download this update.
3.7.0
May 9, 2017
Bug fixes
3.6.0
Apr 6, 2017
WARNING: This version is compatible only with Service Nav 3.6. Please be sure your Service Nav plateform is in this version before performing the update.
We added a link to privacy policies in the app
We added a link to privacy policies in the app
3.5.0
Mar 10, 2017
WARNING: This version is compatible only with Service Nav 3.5. Please be sure your Service Nav plateform is in this version before performing the update.
It's now possible to add maintenance on hosts
It's possible to see all hosts and service on Dashboard
This version makes it even more stable application, corrects issues of timing on actions
.
It's now possible to add maintenance on hosts
It's possible to see all hosts and service on Dashboard
This version makes it even more stable application, corrects issues of timing on actions
.
3.2.0
Jul 25, 2016
WARNING: This version is compatible only with Service Nav 3.2. Please be sure your Service Nav plateform is in this version before performing the update.
This version makes it even more stable application, corrects issues of translations.
This version makes it even more stable application, corrects issues of translations.
3.1.0
Jun 6, 2016
WARNING: This version is compatible only with Service Nav 3.1. Please be sure your Service Nav plateform is in this version before performing the update.
This version makes it even more stable application, corrects issues, improves overall graphic design and brings some new features that we invite you to discover:
- New action bar for smoother navigation
Monitoring:
- Display of all hosts, user services and services (including those not in alert)
- Display services since the company's page
Ticketing:
- Automatic storage of delivery receipt in associate ticket on CRM
- Removal of action duration on the delivery receipt
This version makes it even more stable application, corrects issues, improves overall graphic design and brings some new features that we invite you to discover:
- New action bar for smoother navigation
Monitoring:
- Display of all hosts, user services and services (including those not in alert)
- Display services since the company's page
Ticketing:
- Automatic storage of delivery receipt in associate ticket on CRM
- Removal of action duration on the delivery receipt
2.23.0
Feb 23, 2016
Rebranding of the application, Viadeis Services is now ServiceNav!
Corrections of the actions list and the work order creation.
Corrections of the actions list and the work order creation.
1.3.1
Dec 13, 2015
New :
- Swipe to go back
- Swipe to open menu
Features :
- Last search is stored
- UI improvment of form validation
Bug fix on action detail
- Swipe to go back
- Swipe to open menu
Features :
- Last search is stored
- UI improvment of form validation
Bug fix on action detail
1.3
Sep 11, 2015
ServiceNav FAQ
Click here to learn how to download ServiceNav in restricted country or region.
Check the following list to see the minimum requirements of ServiceNav.
iPhone
Requires iOS 9.0 or later.
iPad
Requires iPadOS 9.0 or later.
iPod touch
Requires iOS 9.0 or later.
ServiceNav supports English, French
