2023.34.0
2023-10-04
- Bug fixes and stability improvements
2023.27.0
2023-07-10
- Bug fixes and stability improvements
2023.20.0
2023-06-07
- Bug fixes and stability improvements
2023.18.0
2023-05-22
- Bug fixes and stability improvements
4.3.0
2020-04-06
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Supervisors will now be able to log off agents if needed.
You can now display Queues and Users on an external monitor! Check the General settings on the Config page to enable this feature. Please note that the monitor has to be connected to enable and configure it.
Opening a chat will now redirect to the Collaborate iOS application.
Thanks for using PureCloud Supervisor!
4.2.0
2020-03-10
- Bug fixes and stability improvements
4.1.0
2020-02-19
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Chat functionality is being removed from the iOS Supervisor app. If you want to continue using chat, you need to have both the iOS Supervisor and Collaborate installed on your iPad.
You can now display Queues and Users on an external monitor! Check the General settings on the Config page to enable this feature. Please note that the monitor has to be connected to enable and configure it.
Opening a chat will now redirect to the Collaborate iOS application.
Thanks for using PureCloud Supervisor!
4.0.0
2020-01-22
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Supervisors will now be able to log off agents if needed.
You can now display Queues and Users on an external monitor! Check the General settings on the Config page to enable this feature. Please note that the monitor has to be connected to enable and configure it.
Thanks for using PureCloud Supervisor!
3.12.0
2019-11-13
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Supervisors will now be able to log off agents if needed.
You can now display Queues and Users on an external monitor! Check the General settings on the Config page to enable this feature. Please note that the monitor has to be connected to enable and configure it.
Thanks for using PureCloud Supervisor!
3.11.0
2019-10-30
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
You can now display Queues and Users on an external monitor! Check the General settings on the Config page to enable this feature. Please note that the monitor has to be connected to enable and configure it.
Thanks for using PureCloud Supervisor!
3.10.0
2019-10-17
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
You can now display Queues and Users on an external monitor! Check the General settings on the Config page to enable this feature. Please note that the monitor has to be connected to enable and configure it.
Thanks for using PureCloud Supervisor!
3.9.0
2019-09-19
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
You can now display Queues and Users on an external monitor! Check the General settings on the Config page to enable this feature. Please note that the monitor has to be connected to enable and configure it.
Thanks for using PureCloud Supervisor!
3.8.0
2019-07-10
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
You can now display Queues and Users on an external monitor! Check the General settings on the Config page to enable this feature. Please note that the monitor has to be connected to enable and configure it.
Thanks for using PureCloud Supervisor!
3.7.0
2019-06-17
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
You can now display Queues and Users on an external monitor! Check the General settings on the Config page to enable this feature. Please note that the monitor has to be connected to enable and configure it.
Thanks for using PureCloud Supervisor!
3.6.0
2019-05-22
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
You can now display Queues and Users on an external monitor! Check the General settings on the Config page to enable this feature. Please note that the monitor has to be connected to enable and configure it.
Thanks for using PureCloud Supervisor!
3.5.0
2019-05-02
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
3.4.0
2019-04-17
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Views you can see are now matched against your permissions.
Thanks for using PureCloud Supervisor!
3.3.0
2019-04-04
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
3.2.0
2019-03-23
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
3.1.0
2019-02-21
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
You can now display Queues and Users on an external monitor! Check the General settings on the Config page to enable this feature. Please note that the monitor has to be connected to enable and configure it.
The Agent statuses view is now available and will let you change the agent status directly from the iPad.
Thanks for using PureCloud Supervisor!
3.0.0
2019-02-05
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
You can now display Queues and Users on an external monitor! Check the General settings on the Config page to enable this feature. Please note that the monitor has to be connected to enable and configure it.
Thanks for using PureCloud Supervisor!
2.22.0
2019-01-07
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.21.0
2018-12-14
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.20.0
2018-11-29
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.19.0
2018-11-15
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.18.0
2018-11-01
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.17.0
2018-10-18
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.16.0
2018-10-05
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.15.0
2018-09-19
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.14.0
2018-09-10
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.13.0
2018-08-08
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.12.0
2018-07-09
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.11.0
2018-05-31
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.10.0
2018-05-14
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.9.0
2018-04-28
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Supervisor will now be using the same chat stack as Collaborate for future chat enhancements.
Thanks for using PureCloud Supervisor!
2.8.0
2018-04-04
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Adding a new queue performance view which also requires a new menu to go with it. You can also swipe left and right to change views.
Thanks for using PureCloud Supervisor!
2.7.0
2018-03-19
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.6.0
2018-03-03
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!
2.5.0
2018-02-21
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
2.4.0
2018-02-08
PureCloud Supervisor updates regularly with bug fixes and stability improvements. We’ll announce new features as they become available.
Thanks for using PureCloud Supervisor!