6.2
2019-11-11
Pop-up message indicating that application will be sunset at the end of 2019
6.1
2019-02-07
*Minor bug fixes.
6.0
2019-01-31
*This release includes support for accident and secondary tows.
*In the case of secondary tows, the user can view release documents that have been uploaded.
*Minor bug fixes
5.5
2018-10-24
* the ability to upload pictures while a job is in history.
* an alert when a job has not been awarded.
* minor bug fixes.
5.4
2018-06-28
This minor release introduces a fix to automatically refresh the job queue to display any jobs assigned, the ability to update an ETA while Enroute as well as some visual changes to the ETA update experience. You will also find some minor bug fixes
5.1
2017-07-11
WHAT'S NEW IN VERSION 5.1
You can now utilize the RoadSmart Mobile App by Allstate Roadside Services to do the following;
· Request a GOA (Gone on Arrival)
· Update your ETA
· Cancel a Dispatch
· Notify of a Service Failure
· Bug fixes
By using this new functionality it allows RoadSmart Mobile users to communicate directly with Allstate Roadside Services without having to pick-up the phone to complete any one of those actions! Plus, for added security to protect customer information, there is now a prompt to enter your password every 7 days.
Please let us know what you think of the RoadSmart Mobile app – RoadSmart@allstate.com
If you like RoadSmart mobile 5.1, please rate us in the app store.
5.0
2016-12-15
New Mobile Dispatcher is here! Now you can:
- View all jobs on your smartphone or tablet
- Assign jobs to other drivers
- Update the status for every job – even those assigned to other drivers!
4.2
2016-07-06
More information about the dispatch that you've been asking for, including:
•Benefit limit
•Number of ride-along passengers
•Amount due from customer
•Does the vehicle shift into neutral? Y/N
•Estimated unloaded miles
•Estimated loaded miles
•Is the vehicle in a garage? Y/N
•Does the vehicle have a flat tire? Y/N
4.1
2016-05-06
•Security Updates
•Reduced amount of history data stored offline
4.0
2016-01-28
Updates for iOS 9 support.
Performance Improvements.
Updated End User License Agreement and Privacy Policy.
3.5
2015-07-02
- Better support for inactivity logout functionality.
- Performance improvements
3.4.0
2015-01-20
RoadSmart has added a new “At Drop” status to update the driver’s status when located at the tow destination in order to better inform dispatchers of drivers’ locations. Additionally, RoadSmart will notify you if a customer cancels.
3.2.0
2014-10-13
- Improved phone number recognition
3.0.0
2014-08-05
RoadSmart Mobile has been completely redesigned to be faster and make you more efficient. New enhancements include:
-Modern, simplified UI to easily read job details
-New on-screen menu's for faster navigation
-Quickly call the customer, get turn-by-turn directions, or update your status right from the job queue
-Performance Improvements
2.1.0
2014-06-17
In a bad coverage area? More job details are now stored on the phone so they can be accessed even when no data connection is available. It is now even easier to refresh the job details or upload your status when you get back online. Simply swipe down on the job queue or job details screen.
Also new in this release:
-Setting to increase your font size
-Setting to change your notification to your phones default notifications sound
-Requests for secondary services now automatically captured in the Comments section.
-Retry option available if responding to a job fails.
2.0.0
2014-01-03
Ever been stuck in an area with a limited data connection? You can now update your job statues even with limited data! Once you return to an area with a stronger data connection, the status and ATA will automatically update for you.