Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

Cadillac Technician Mobile App Screenshots

iPhone

About Cadillac Technician Mobile App

The Cadillac Technician Mobile App is intended for use by Cadillac Technicians and Cadillac dealership personnel. This application is not intended for use by vehicle owners.

The Cadillac Technician Mobile App provides Cadillac Technicians functions to receive and manage Roadside Assistance service requests on their smartphone. The details needed to service the customer are displayed on the phone including:

-Vehicle Year, Make, Model, and VIN
-Customer Name
-Customer Phone Number
-Service Requested (Tire Change, Fuel delivery, etc.)
-Disablement Location

Simple, one touch access to call the customer, access to turn-by-turn directions, or update the status of the job. When the job is complete, just press a button and it is stored in the job history for retrieval and viewing.

Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.

What's New in the Latest Version 11.0

Last updated on Jan 30, 2024

Old Versions

Bug Fixes and Performance Improvement.

Version History

11.0

Jan 30, 2024

Bug Fixes and Performance Improvement.

10.0

Dec 8, 2023

1. Bug Fixes and Performance Improvement
2. Guidelines modification for update password
3. Inactive User Restriction

9.0

Nov 17, 2023

Added Inbox Messaging feature, solved countdown timer issue, and updated logging functions.

8.0

Aug 30, 2023

- Updated user interface to assist in accepting jobs
- Added automatic update to Approaching status to assist customers waiting for service
- Updated icon colors within the application
- Enhanced push notification process to increase response rate.

7.1

Aug 12, 2022

- Overall performance improvements
- Added Job Status History feature
- Status changes when offline will be updated when internet connection is restored
- Notification when Internet connection has been lost
- Reminder to change status to OnSite when approaching disablement location
- When available, display mobile charging service when dispatched

7.0

Dec 2, 2021

Bug Fixes and Performance Improvement.

6.0

Oct 6, 2021

Firebase Analytics has been introduced to track user events, actions and errors better.

5.0

Jul 9, 2021

Introduced reset password functionality in case of forgot password/password blocked/password expired.
Introduced change password functionality in case of password expiry date is approaching.

4.0

Mar 10, 2021

• Modified service failure reasons.
• Bug fixes.

3.0

Feb 3, 2021

• App name update.
• Bug fixes.

2.1

Dec 15, 2020

Reason for cancellation section in history job details.

2.0

Oct 23, 2020

• Handling Mechanical job
• Highlighted incomplete job