Crisp
Chat with your customers
Free
6.3.0for iPhone, iPad and more
Age Rating
Crisp Screenshots
About Crisp
Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket.
A shared inbox tailor-made for mobile experiences
Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips.
Manage your team inbox from your mobile phone
Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk.
Crisp is an all-in-one shared inbox software
Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app.
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A shared inbox tailor-made for mobile experiences
Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips.
Manage your team inbox from your mobile phone
Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk.
Crisp is an all-in-one shared inbox software
Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app.
—--
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What's New in the Latest Version 6.3.0
Last updated on Feb 27, 2024
Old Versions
- Fixed an issue where tapping a message notification would not open the conversation if the app wasn't running in the background.
- Fixed text alignment of the date in the conversation list.
- Introduced support for the "Longest Waiting" filter.
- Fixed a potential out-of-bounds error that could lead to a crash when rendering a message. (Note: This fix appears in two consecutive builds, indicating it was a significant issue addressed over multiple updates.)
- Fixed a bug where navigating to user details on iPad would cause a crash.
- Corrected the position of the undo toast on iOS 17 to display properly when the keyboard is visible.
- Fixed a layout issue when adding Visitor data, which would break the form layout.
- Removed superfluous padding in the website picker.
- Added missing padding in the visitor focus overlay.
- Allowed editing of earlier messages than the last one to enhance message management.
- Improved Markdown rendering for certain constructs to better support rich text formatting.
- Fixed text alignment of the date in the conversation list.
- Introduced support for the "Longest Waiting" filter.
- Fixed a potential out-of-bounds error that could lead to a crash when rendering a message. (Note: This fix appears in two consecutive builds, indicating it was a significant issue addressed over multiple updates.)
- Fixed a bug where navigating to user details on iPad would cause a crash.
- Corrected the position of the undo toast on iOS 17 to display properly when the keyboard is visible.
- Fixed a layout issue when adding Visitor data, which would break the form layout.
- Removed superfluous padding in the website picker.
- Added missing padding in the visitor focus overlay.
- Allowed editing of earlier messages than the last one to enhance message management.
- Improved Markdown rendering for certain constructs to better support rich text formatting.
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Version History
6.3.0
Feb 27, 2024
- Fixed an issue where tapping a message notification would not open the conversation if the app wasn't running in the background.
- Fixed text alignment of the date in the conversation list.
- Introduced support for the "Longest Waiting" filter.
- Fixed a potential out-of-bounds error that could lead to a crash when rendering a message. (Note: This fix appears in two consecutive builds, indicating it was a significant issue addressed over multiple updates.)
- Fixed a bug where navigating to user details on iPad would cause a crash.
- Corrected the position of the undo toast on iOS 17 to display properly when the keyboard is visible.
- Fixed a layout issue when adding Visitor data, which would break the form layout.
- Removed superfluous padding in the website picker.
- Added missing padding in the visitor focus overlay.
- Allowed editing of earlier messages than the last one to enhance message management.
- Improved Markdown rendering for certain constructs to better support rich text formatting.
- Fixed text alignment of the date in the conversation list.
- Introduced support for the "Longest Waiting" filter.
- Fixed a potential out-of-bounds error that could lead to a crash when rendering a message. (Note: This fix appears in two consecutive builds, indicating it was a significant issue addressed over multiple updates.)
- Fixed a bug where navigating to user details on iPad would cause a crash.
- Corrected the position of the undo toast on iOS 17 to display properly when the keyboard is visible.
- Fixed a layout issue when adding Visitor data, which would break the form layout.
- Removed superfluous padding in the website picker.
- Added missing padding in the visitor focus overlay.
- Allowed editing of earlier messages than the last one to enhance message management.
- Improved Markdown rendering for certain constructs to better support rich text formatting.
6.2.0
Jan 8, 2024
This new release brings some new features and fixes a few bugs
6.1.3
Nov 20, 2023
This new release brings some improvements and resolves a bug with the availability schedule being set in a 12-hour notation.
6.1.2
Aug 14, 2023
This version solves problems with notifications.
6.1.1
Mar 9, 2023
This new version is bringing a patch of new features and patches:
- Improved Video/Audio calls
- Images are now zoomable
- Improved Video/Audio calls
- Images are now zoomable
6.1.0
Jan 9, 2023
Hello!
This new release is a full rework of the Crisp App. It contains many improvements and new features.
This new release is a full rework of the Crisp App. It contains many improvements and new features.
6.0.5
Oct 4, 2022
This version is fixing bugs occurring on iOS 16.
Thanks for using Crisp!
Thanks for using Crisp!
6.0.4
Sep 26, 2022
Hello!
This version provides improvements for iOS 16
Thanks for using Crisp!
This version provides improvements for iOS 16
Thanks for using Crisp!
6.0.3
Aug 26, 2022
Hello!
This version fixes a crash that can occur on some devices.
This version fixes a crash that can occur on some devices.
6.0.2
Jun 4, 2022
This new release is a full rework of the Crisp App. It contains many improvements and new features.
Thanks for using Crisp!
Thanks for using Crisp!
6.0.1
May 10, 2022
This new release is a full rework of the Crisp App. It contains many improvements and new features.
Thanks for using Crisp!
Thanks for using Crisp!
6.0.0
Apr 4, 2022
This new release is a full rework of the Crisp App. It contains many improvements and new features.
Thanks for using Crisp!
Thanks for using Crisp!
5.0.59
Sep 15, 2020
This new release supports CCs
5.0.58
Jun 25, 2020
Hello!
This new release allows you to open the Crisp iOS app directly when opening a Crisp conversation from a third-party app.
it is also fixing a few crash issues.
This new release allows you to open the Crisp iOS app directly when opening a Crisp conversation from a third-party app.
it is also fixing a few crash issues.
5.0.54
Jan 14, 2020
This new release is fixing notifications that were disappearing after a few seconds.
5.0.53
Nov 14, 2019
This new release is fixing different issues with iOS 13
5.0.47
Aug 1, 2019
This version is fixing issues with alternative keyboards.
5.0.46
Jun 6, 2019
We've worked hard to make the Crisp Mobile experience as close to Crisp Web as possible.
This new version includes:
- Support for conversation thread messages.
This new version includes:
- Support for conversation thread messages.
5.0.45
May 25, 2019
We've worked hard to make the Crisp Mobile experience as close to Crisp Web as possible.
This new version includes:
- When a message gets read (on any Crisp app), the associated iOS notification gets automatically removed, saving you time!
This new version includes:
- When a message gets read (on any Crisp app), the associated iOS notification gets automatically removed, saving you time!
5.0.44
May 21, 2019
We've worked hard to make the Crisp Mobile experience as close to Crisp Web as possible.
This new version includes:
- 2 new event marker messages: see when a user got blocked or a conversation was resolved, and who did it.
- Other various bug fixes.
This new version includes:
- 2 new event marker messages: see when a user got blocked or a conversation was resolved, and who did it.
- Other various bug fixes.
5.0.43
May 18, 2019
We've worked hard to make the Crisp Mobile experience as close to Crisp Web as possible.
This new version includes:
- Support for new message types: field (inputs), event markers and audio messages (you can play recorded audio from the app!).
- Bug fixes with previous messages loading in conversations with a lot of history.
- Other various bug fixes and cleanups.
This new version includes:
- Support for new message types: field (inputs), event markers and audio messages (you can play recorded audio from the app!).
- Bug fixes with previous messages loading in conversations with a lot of history.
- Other various bug fixes and cleanups.
5.0.42
May 11, 2019
We've worked hard to make the Crisp Mobile experience as close to Crisp Web as possible.
This new version includes:
- New colors for your Crisp Inbox and Crisp Conversations, that use the same colors as on Web.
- LOTS of bug-fixes and improvements to existing features.
- Message view improvements, especially regarding animations and scroll.
- Performance improvements (the app should feel a bit faster now).
- A lighter MagicMap and Profile map that uses Maps from Apple, rather than Google Maps (we are now essentially Google-free).
This new version includes:
- New colors for your Crisp Inbox and Crisp Conversations, that use the same colors as on Web.
- LOTS of bug-fixes and improvements to existing features.
- Message view improvements, especially regarding animations and scroll.
- Performance improvements (the app should feel a bit faster now).
- A lighter MagicMap and Profile map that uses Maps from Apple, rather than Google Maps (we are now essentially Google-free).
5.0.37
Apr 18, 2019
This version contains better compatibility with iPhone X
5.0.36
Jan 27, 2019
Hello and thanks for using Crisp!
This version is bringing few updates:
- MagicMap is now available on mobile
- Better compatibility with iPhone X
- Improvements on notifications
- Some crash issues were fixed
This version is bringing few updates:
- MagicMap is now available on mobile
- Better compatibility with iPhone X
- Improvements on notifications
- Some crash issues were fixed
5.0.35
Oct 25, 2018
This new release is solving two bugs:
- Some Crisp Basic users were having issues with "XXXXXXX" messages
- The app recognizes (again) links starting with app.crisp.chat
- Some Crisp Basic users were having issues with "XXXXXXX" messages
- The app recognizes (again) links starting with app.crisp.chat
Crisp FAQ
Crisp is available in regions other than the following restricted countries:
Zambia,Cote Divoire,Sierra Leone,Niger,Gabon,Guinea-bissau,Seychelles,Mauritania,Namibia,Tonga,Cameroon,Kenya,Burkina Faso,Yemen,Gambia,Benin,Chad,Bhutan,Mozambique,Afghanistan,Mali,Nigeria,Senegal,Congo, Democratic Republic,China,Malawi,Angola,Ghana,Liberia,Tanzania,Uganda,Mauritius,Rwanda,Cape Verde,Congo,Zimbabwe,Botswana,Madagascar
Crisp supports English, Arabic, Danish, Dutch, Finnish, French, German, Polish, Portuguese, Simplified Chinese, Spanish, Turkish
Click here to learn how to download Crisp in restricted country or region.
Check the following list to see the minimum requirements of Crisp.
iPhone
Requires iOS 13.2 or later.
iPad
Requires iPadOS 13.2 or later.
iPod touch
Requires iOS 13.2 or later.
