8.2.0
2024-02-23
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
7.3.0
2023-10-27
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
7.2.0
2023-09-29
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
7.1.0
2023-09-08
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
7.0.0
2023-07-13
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
6.1.0
2023-05-26
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
6.0.0
2023-04-06
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
5.2.0
2023-02-24
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
5.1.0
2023-01-27
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
4.2.0
2022-09-30
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers
4.1.1
2022-09-08
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
4.1.0
2022-08-26
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
4.0.0
2022-08-11
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
3.0.2
2022-06-27
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
3.0.0
2022-06-16
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
2.0.0
2022-04-07
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
1.10.2
2022-02-25
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
1.10.1
2022-01-28
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
1.10
2021-12-02
We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.
1.9.2
2021-10-01
We regularly update ServiceMax Go to make it faster and more stable for field technicians and engineers.
This patch update includes bug fixes.
1.9.1
2021-09-01
We regularly update ServiceMax Go to make it faster and more stable for field technicians and engineers.
This patch update includes bug fixes.
1.7.0
2020-12-18
• Settings Screen - Redesign and Reorg (Everything is still there!)
• Explore with Map View - Work Order, Location & Installed Product Searches supported
• Timesheet now supported on both iPad & iPhone with additional enhancements for faster entry
• Enable preview & DoD (Download on Demand) of Attachments without download configuration
• View/Add/Edit Attachments for Child Records
• Open Custom Action URL with device browser
• Hide inactive steps in SFM
• Displayed masked URL in SFM
• Clone child line records
1.6.1
2020-10-21
We regularly update ServiceMax Go mobile app to make it faster and more stable for field technicians and engineers.
This patch update includes bug fixes and performance improvements.
1.6.0
2020-09-10
• Mobile Timesheet support on the iPad for faster and more efficient time entries
• Send push notification to group of users defined in a related list
• Select and add multiple images and videos to a record
• Use quotes to search for an exact phrase when searching for records in Explore
• Mobile Activity Space API support for making authenticated Salesforce REST API calls
• Custom Action parameters support for Mobile Activity Space
• Bug fixes and performance improvements. Please refer to the Release Notes for complete details.
1.5.2
2020-08-07
We regularly update ServiceMax Go mobile app to make it faster and more stable for field technicians.
This patch update includes bug fixes and performance improvements.
1.5.1
2020-07-06
We regularly update ServiceMax Go mobile app to make it faster and more stable for field technicians.
This patch update includes bug fixes and performance improvements.
1.5.0
2020-06-04
• Appointment Detail View can now be configured to include/exclude desired fields
• Receive data from third-party apps to populate specified fields in an SFM
• Deep links can now be used to direct users to the login screen with custom Salesforce and Sync Gateway configuration settings
• Support added for offline execution of Get Price
• Added an option to generate output document PDF files on the server
• Added support for custom actions of type Web Service
• Output Document naming convention can now be configured on the server
• Image rescaling options when adding attachments
• Calendar Map view will now allow technician to view the route for the day’s appointments
• Added ability for Administrators to configure app navigation tab bar icons, allowing for ability to show/hide and change the order of icons
1.4.2
2020-04-24
Fixed: With iOS 13.4 installed, the app was crashing when user would add a document attachment.
Fixed: Code snippets configured for “After Add Record” were not populating Start DateTime and End DateTime fields on child lines.
Fixed: Picklist fields were failing to update when the SFM had an expression that set the picklist field to a value that was incorrectly treated as a number.
Fixed: Lookup field was returning the Id value of a technician instead of returning the technician’s name.
Fixed: When viewing output documents, duplicate share icons are displayed, and tapping one of the icons caused the app to crash.
Fixed: Child line status field was not updating properly due when a formula field resulted in null value.
Fixed: Records which contained non-ASCII special characters would not load.
Fixed: Buttons configured for custom JavaScript snippets were disabled when device did not have network connectivity.
Fixed: Calendar map view was not showing numbered calendar events when one event contained an invalid address.
1.4.1
2020-03-27
- Signature on finalized service report will now include background watermark
- Globally disable real-time/inline data validation
- Disable the batch uploading of location coordinates so that coordinate records are sent to the server immediately if there is connectivity
- Mobile user now has the option to stay logged in and work in offline mode when the app detects the user's login session has been invalidated
- Fixed: Flashlight can be enabled during barcode scanning
- Fixed: Utilize Field Source parameter value with custom action
- Fixed: Get Price calculation was adding a "0" to quantity fields
- Fixed: Custom buttons configured for SFMs were not displaying in the order configured
- Fixed: An SFM could fail to load when fields were misidentified as being duplicates
- Fixed: Context filters for lookup fields were not returning correct results when the filter was referencing the Id
- Fixed: Online search was resulting in an error in situations where the default display field differed from the display field
1.4.0
2020-02-27
• Installed Base Management — Real-time visibility into equipment service history, location, attributes and performance.
• Mobile Activity Space — Build and deploy custom UI that can work offline with JS API
• Add files/documents on mobile device to records in SFM
• 12/24 hour device setting - the app will respect the device setting, instead of basing 12/24 hour time on device region setting
• Checklist Deep Link support - deep links can now be used to view or create checklists
• Send full record data to third-party app and services with App-to-App Custom Action
• Bulk/Batch line update - users now have the ability to edit values on multiple child lines at once. Also allows for multiple child line deletion
• Lookup Search UI Update - lookup search fields now have a magnifying glass icon to better differentiate them from picklist field types
• Arabic Support
Service Flow Automation (SFA) additions:
• Send SMS based on ServiceMax data changes
• Add interactive buttons to remote push and location notifications
1.3.1
2019-12-06
• Support added for LAST_N_DAYS and NEXT_N_DAYS literals when used in SFM expressions
• Picklist popover height expands to fill available screen space
• When viewing SFM in a full screen view in SFM, Sync status icon is now visible on all screens
• Decimal separator will now use dot or comma based on device's region settings
• Various label translations updated on multiple languages
• Fixed: "Include Online Results" option for SFM Search was causing an error when a formula field referenced picklist values
• Fixed: Error is displayed when first saving and then later submitting a checklist
• Fixed: Sync error can occur when user profile data contained special characters
• Fixed: Event duration and travel time was displayed inconsistently between Dispatch Console and mobile app
• Fixed: Geofences are not created for correct work orders when a datetime field is used to sort the Work orders
• Fixed: Get Price could fail when a large amount of data was requested in the online call
• Fixed: Fields which show up on the Explore screen do not update when background SFM is used to update one of those fields
1.3.0
2019-11-08
New Features
• iPad Support (GA) provides UI/UX updates for maximizing productivity while working on an iPad device
• Support for SMS Action in Service Flow Automation
• Use custom javascript to provide custom business logic and interaction in SFM
1.2.1
2019-09-28
Fixed: When switching between RTL language and non-RTL language, app sometimes displays blank screen
Fixed: Expression supports checking for null value
Fixed: Formula to calculate duration results in inaccurate results
Fixed: Incorrect language is displayed when region on device is set to Argentina, Belgium, Switzerland or India
Updated: Add SFM Transaction ID to the default output doc filename
Updated: Execute JS snippet with Page Load event or Custom Button
Updated: Display warning message to indicate that validation error has occurred in a different section
1.2.0
2019-08-30
New Features
• iPad Support (BETA) provides UI/UX updates for maximizing productivity while working on a iPad device
• Service Flow Automation (requires ServiceMax 19.2 server package)
• Salesforce Data Event Service
• Geofence Event Service
• Remote Push Notification Action Service
• Local Notification Action Service
• Zinc Integration
• Salesforce Files Support
• Get Price
• Custom JS Snippet Improvements
• Flashlight support (for barcode scanning)
• Checklist Summary View
• Sync performance improvements
1.1.3
2019-08-08
This update includes performance and stability improvements to deliver the best user experience for field mobile users:
• Fixed: Incremental sync does not honor the sync gateway setting
• Fixed: Memory usage improvement for stability and reducing app crashes
• Fixed: Location tracking sometimes does not start automatically after new installation or update
• Fixed: Location tracking sometimes does not send collected data if user grants location service permission to allow location tracking to be "While in use" instead of "Always"
• Fixed: When smart sync requests are queued and completed, configured wizard/steps are not enabled consistently
• Fixed: Improved exception handling to prevent displaying blank or white screen when app encounters an unexpected error
• Fixed: After background source to target SFM is executed, app fails to open the new record in a view SFM
• Fixed: Sync status displays 0 as total size when downloading attachments
• Include additional details about screen and navigation activities in the application log for easier troubleshooting
1.1.2
2019-07-03
This release contains defect fixes and performance improvements for location tracking:
• Fixed: User GPS log not capturing location coordinates when Location Tracking has been enabled
• Fixed: App crashes when number of location coordinates stored on the device exceeds configured maximum number
• Improved battery usage when app is in the background with location tracking enabled
1.1.1
2019-06-14
This release includes bug fixes and enhancements.
• Remove outdated events during data sync
• Hide cancelled events from calendar when using the app with Service Board
• Fixed: Cannot activate barcode scanner from lookup search bar
• Fixed: Invalid expression on view configuration causes error during rendering of SFM view
1.1.0
2019-05-31
• Automatically run data sync at configured intervals (while app is in the foreground)
• Device location tracking with option to pause tracking for preset period of time by the user
• Define custom validation and business logic using custom JS snippets
• New tab-based UI design for SFM screens improved navigation
• Usability improvements for working with Work Order detail lines
• Performance improvements on initial load of Work Order view
• Data sync performance improvements by more efficiently processing downloaded data updates
• Search field added for detail line list views and lookup search screens
• Card View option for lookup searches, with improved visibility into details of results
• Bug fixes and various performance improvements
1.0.1
2019-05-13
This update contains bug fixes and minor enhancements.
Fixed: Display correct translations for month and day localization when device region is set to Sweden
Fixed: Correctly refreshes local ID of a new record for Work Orders and Checklist records
Fixed: Smart Sync updates record correctly with refreshed local ID
Updated: Deeplink URL for SFM requires SFM Transaction ID instead of the 18-digit Salesforce record ID