SolarWinds Service Desk
Free
2.6.1for iPhone, iPad and more
Age Rating
SolarWinds Service Desk Screenshots
About SolarWinds Service Desk
The SolarWinds® Service Desk app for iOS gives your technicians and employees instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere. With the newly included version for requesters, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.
For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting
For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets
© SolarWinds Worldwide, LLC. All rights reserved.
For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting
For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets
© SolarWinds Worldwide, LLC. All rights reserved.
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What's New in the Latest Version 2.6.1
Last updated on Mar 20, 2023
Old Versions
Bug fixes and improvements
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Version History
2.6.1
Mar 20, 2023
Bug fixes and improvements
2.6.0
Feb 9, 2023
Bug fixes and improvements
2.5.16
Nov 28, 2022
Bug fixes and improvements
2.5.15
Aug 1, 2022
Bug fixes
2.5.14
Jul 25, 2022
Bug fixes and performance improvements.
2.5.13
Jun 6, 2022
Bug fixes and performance improvements.
2.5.12
Apr 18, 2022
Bug fixes and performance improvements.
2.5.11
Apr 12, 2022
Fixes and improvements.
2.5.10
Feb 24, 2022
Fixes and improvements.
2.5.9
Jan 6, 2022
Fixes and improvements.
2.5.7
Dec 8, 2021
Fixes and improvements.
2.5.6
Nov 16, 2021
Fixes and improvements.
2.5.5
Oct 11, 2021
Fixes and improvements.
2.5.4
Sep 19, 2021
Fixes and improvements.
2.5.3
Aug 16, 2021
Fixes and improvements.
2.5.2
Aug 4, 2021
Fixes and improvements.
2.5.1
Jul 28, 2021
Fixes and improvements.
2.5.0
Jul 14, 2021
Fixes and improvements
2.4.6
Jun 30, 2021
Fixes and improvements.
2.4.5
Apr 11, 2021
Fixes and improvements.
2.4.1
Jan 17, 2021
Change Management
2.3.11
Jan 5, 2021
Fixes and improvements.
2.3.10
Dec 8, 2020
Fixes and improvements.
2.3.9
Nov 12, 2020
Fixes and improvements.
2.3.8
Nov 12, 2020
Fixes and improvements.
SolarWinds Service Desk FAQ
Click here to learn how to download SolarWinds Service Desk in restricted country or region.
Check the following list to see the minimum requirements of SolarWinds Service Desk.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
SolarWinds Service Desk supports English