
Visual Support
Free
5.8.5for iPhone, iPad
Age Rating
Visual Support Screenshots
About Visual Support
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.
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What's New in the Latest Version 5.8.5
Last updated on Apr 9, 2026
Old Versions
Added support to Thai language
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Version History
5.8.5
Apr 9, 2026
Added support to Thai language
Visual Support FAQ
Click here to learn how to download Visual Support in restricted country or region.
Check the following list to see the minimum requirements of Visual Support.
iPhone
iPad




























