Alloy Self-Service
免費
1.0.27for iPhone, iPad and more
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Alloy Self-Service 螢幕截圖
About Alloy Self-Service
Alloy Self-Service app provides mobile access to Alloy Navigator™ ITSM self-service portal. Search for ready-to-use solutions, track your tickets, and report issues from your mobile phone or tablet.
With Alloy Self-Service, you can:
- Search the knowledge base to quickly find answers to your questions
- Report technical issues and track their status
- Request services using the Service Catalog
- Reserve equipment, devices, and facilities for temporary use
- Receive announcements about upcoming changes and important events
- Stay informed about requests pending your approval and communicate your decision on the go
With Alloy Self-Service, you can:
- Search the knowledge base to quickly find answers to your questions
- Report technical issues and track their status
- Request services using the Service Catalog
- Reserve equipment, devices, and facilities for temporary use
- Receive announcements about upcoming changes and important events
- Stay informed about requests pending your approval and communicate your decision on the go
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最新版本1.0.27更新日誌
Last updated on 2024年01月26日
歷史版本
- Added support for more secure Google OAuth flow.
- Minor fixes and internal updates.
- Minor fixes and internal updates.
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Version History
1.0.27
2024年01月26日
- Added support for more secure Google OAuth flow.
- Minor fixes and internal updates.
- Minor fixes and internal updates.
1.0.24
2023年12月09日
Experience seamless sign-in! Now you can enter the API URL and, if needed, your username by scanning a QR code; no manual input required. Reach out to your Alloy Navigator administrator for the code.
1.0.20
2023年11月15日
Minor fixes and internal updates.
1.0.18
2023年07月14日
- Support for custom display order of categories in the knowledge base and service catalog. Requires Alloy Navigator server 2023 or later.
- Support for additional workflow actions for creating tickets and equipment reservations. Applies to Alloy Navigator Express.
- Ability to choose a flash mode while taking pictures.
- Fixed the error when moving to the next wizard page without filling non-mandatory fields.
- Other improvements and bug fixes.
- Support for additional workflow actions for creating tickets and equipment reservations. Applies to Alloy Navigator Express.
- Ability to choose a flash mode while taking pictures.
- Fixed the error when moving to the next wizard page without filling non-mandatory fields.
- Other improvements and bug fixes.
1.0.16
2023年04月30日
- Redesigned login page with a streamlined sign-in experience.
- The eye icon to see the password you are currently entering.
- The ability to switch between multiple accounts and between different servers with your credentials remembered.
- Support for multiple ticket creation actions.
- Minor improvements and bug fixes.
- The eye icon to see the password you are currently entering.
- The ability to switch between multiple accounts and between different servers with your credentials remembered.
- Support for multiple ticket creation actions.
- Minor improvements and bug fixes.
1.0.12
2023年01月25日
- Added support for attachments.
- Minor improvements and bug fixes.
- Minor improvements and bug fixes.
1.0.6
2022年10月18日
Alloy Self-Service FAQ
點擊此處瞭解如何在受限國家或地區下載Alloy Self-Service。
以下為Alloy Self-Service的最低配置要求。
iPhone
須使用 iOS 11.0 或以上版本。
iPad
須使用 iPadOS 11.0 或以上版本。
iPod touch
須使用 iOS 11.0 或以上版本。
Alloy Self-Service支持英文
