Alloy Self-Service
Free
1.0.27for iPhone, iPad and more
Age Rating
Alloy Self-Service Screenshots
About Alloy Self-Service
Alloy Self-Service app provides mobile access to Alloy Navigator™ ITSM self-service portal. Search for ready-to-use solutions, track your tickets, and report issues from your mobile phone or tablet.
With Alloy Self-Service, you can:
- Search the knowledge base to quickly find answers to your questions
- Report technical issues and track their status
- Request services using the Service Catalog
- Reserve equipment, devices, and facilities for temporary use
- Receive announcements about upcoming changes and important events
- Stay informed about requests pending your approval and communicate your decision on the go
With Alloy Self-Service, you can:
- Search the knowledge base to quickly find answers to your questions
- Report technical issues and track their status
- Request services using the Service Catalog
- Reserve equipment, devices, and facilities for temporary use
- Receive announcements about upcoming changes and important events
- Stay informed about requests pending your approval and communicate your decision on the go
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What's New in the Latest Version 1.0.27
Last updated on Jan 26, 2024
Old Versions
- Added support for more secure Google OAuth flow.
- Minor fixes and internal updates.
- Minor fixes and internal updates.
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Version History
1.0.27
Jan 26, 2024
- Added support for more secure Google OAuth flow.
- Minor fixes and internal updates.
- Minor fixes and internal updates.
1.0.24
Dec 9, 2023
Experience seamless sign-in! Now you can enter the API URL and, if needed, your username by scanning a QR code; no manual input required. Reach out to your Alloy Navigator administrator for the code.
1.0.20
Nov 15, 2023
Minor fixes and internal updates.
1.0.18
Jul 14, 2023
- Support for custom display order of categories in the knowledge base and service catalog. Requires Alloy Navigator server 2023 or later.
- Support for additional workflow actions for creating tickets and equipment reservations. Applies to Alloy Navigator Express.
- Ability to choose a flash mode while taking pictures.
- Fixed the error when moving to the next wizard page without filling non-mandatory fields.
- Other improvements and bug fixes.
- Support for additional workflow actions for creating tickets and equipment reservations. Applies to Alloy Navigator Express.
- Ability to choose a flash mode while taking pictures.
- Fixed the error when moving to the next wizard page without filling non-mandatory fields.
- Other improvements and bug fixes.
1.0.16
Apr 30, 2023
- Redesigned login page with a streamlined sign-in experience.
- The eye icon to see the password you are currently entering.
- The ability to switch between multiple accounts and between different servers with your credentials remembered.
- Support for multiple ticket creation actions.
- Minor improvements and bug fixes.
- The eye icon to see the password you are currently entering.
- The ability to switch between multiple accounts and between different servers with your credentials remembered.
- Support for multiple ticket creation actions.
- Minor improvements and bug fixes.
1.0.12
Jan 25, 2023
- Added support for attachments.
- Minor improvements and bug fixes.
- Minor improvements and bug fixes.
1.0.6
Oct 18, 2022
Alloy Self-Service FAQ
Click here to learn how to download Alloy Self-Service in restricted country or region.
Check the following list to see the minimum requirements of Alloy Self-Service.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Alloy Self-Service supports English
