CA Service Management
Free
3.1.15for iPhone, iPad
Age Rating
CA Service Management 螢幕截圖
About CA Service Management
This app enables mobile device access to CA Service Management to perform many tasks that leverage CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager. You can collaborate for issue resolution via communities, ask questions, reply to other's question and comment on replies. If you are still unable to resolve your issue, the app lets you request a service or open a CA Service Desk Manager ticket including use of the mobile device camera, location and voice-to-text features to simplify ticket creation. You can also view your open help desk tickets. Another capability enables you to review your assigned tasks and take action, such as approving the task. Support Analysts can view and filter their ticket queues, as well as drill into the details of a specific ticket and perform various actions on it. This app requires an active CA Service Desk Manager 12.7 or later implementation that has been configured for mobile access. Requesting available services or viewing the open service requests requires CA Service Catalog. Accessing assets requires CA IT Asset Manager.
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最新版本3.1.15更新日誌
Last updated on 2020年11月10日
歷史版本
We are updating the app to make your experience better. This release includes bug fixes and stability improvements.
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Version History
3.1.15
2020年11月10日
We are updating the app to make your experience better. This release includes bug fixes and stability improvements.
3.1.14
2019年05月11日
We are updating the app to make your experience better. This release includes bug fixes and stability improvements.
Bug Fixes:
. Fixed a bug with dropdowns. Now users can select values from dropdowns which have more than 5 values.
. Fixed a few other usability issues.
Bug Fixes:
. Fixed a bug with dropdowns. Now users can select values from dropdowns which have more than 5 values.
. Fixed a few other usability issues.
3.1.13
2018年03月20日
Thank you for using CA Service Management. We always thrive to bring the greatest experience with quality improvements to keep you productive in your day job.
https://docops.ca.com/ca-service-management/17-1/en/ca-service-management-17-1-release-notes/mobile-app
https://docops.ca.com/ca-service-management/17-1/en/ca-service-management-17-1-release-notes/mobile-app
CA Service Management FAQ
點擊此處瞭解如何在受限國家或地區下載CA Service Management。
以下為CA Service Management的最低配置要求。
iPhone
iPad
CA Service Management支持English