CallTrackingMetrics Agent App

Name: CallTrackingMetrics Agent App
Rating: 5.1 (18 reviews)

免費

1.6.6for iPhone, iPad and more

5.1

18 Ratings

CallTrackingMetrics

Developer

70.5 MB

Size

2024年04月19日

Update Date

Business

About CallTrackingMetrics Agent App

The CallTrackingMetrics Agent App allows you to manage the inbound phone calls coming from all of your advertising channels. Answer calls, texts, and chats directly from your mobile device. You’ll also be able to make outbound calls, receive push notifications for incoming live chats, return a call or text message, and take notes or read from a script while on a live call, all within the app.

Each phone call coming in through your marketing channels immediately appears in the app. Access caller data, including the source and keyword of each call, and add notes and tags for each caller. You can also review the recordings of all incoming calls through your tracking numbers.

最新版本1.6.6更新日誌

Last updated on 2024年04月19日

歷史版本

- Failed text messages can now be retried
- Fix bug with messages
- Fix bug with call transfers
- Marketing Pro and Marketing Lite plans will now have access to the mobile app

Version History

1.6.6

2024年04月19日

- Failed text messages can now be retried
- Fix bug with messages
- Fix bug with call transfers
- Marketing Pro and Marketing Lite plans will now have access to the mobile app

1.6.5

2024年01月24日

- Custom fields and custom panels are now available

1.6.4

2023年12月11日

- Call and message feature now appears on activity panels
- Improve call functionality
- More logging

1.6.3

2023年11月27日

- Fixes a bug while entering numbers on the phone's keypad

1.6.2

2023年11月17日

- Call function stability
- Fixes to biometrics
- Allow copy/paste of numbers into the call screen
- Added Tracking Source Panel

1.6.1

2023年10月06日

Fix app crashes and call function stability

1.6.0

2023年09月20日

This release addresses an issue that was causing the app to crash when a phone call was received in the background.

1.5.9

2023年09月12日

- Improve call functionality
- Improve wrap up panel stability
- Display caller number on phone calls

1.5.8

2023年06月24日

- Fix user status changing
- Stability updates

1.5.7

2023年06月08日

- Stability fixes
- Better debugging logs

1.5.6

2023年05月23日

- Stability fixes
- Better debugging logs

1.5.5

2023年05月16日

- Fix wrapup panel not showing up for agents
- Fix darkmode colors
- Stability upgrades

1.5.4

2023年05月10日

- Improve notification stability

1.5.3

2023年04月28日

- Fixes to Wrap Up Panel
- Stability fixes

1.5.2

2023年04月16日

- Remember Me checkbox
- Fixes for Bluetooth audio
- Messages screen will only have SMS enabled numbers in the dropdown

1.5.1

2023年03月27日

- add second factor authentication instructions for email
- fix microphone permissions when receiving and making calls

1.5.0

2023年02月27日

Performance and stability enhancements.

1.4.9

2023年02月02日

Performance and stability enhancements.

1.4.7

2022年12月08日

- Ability to upload user profile picture
- Forgot Password link now available on login screen
- Fix 2 factor authentication

1.4.6

2022年11月11日

Search capability for text within a message has been added to the Messages screen.

Cut and paste functionality is now available on the Phone screen.

1.4.5

2022年10月28日

Fix missing alert sound on incoming text messages for Apple iOS users.

Calling from the activity screen will now use the correct outbound calling number.

Users with biometrics turned on can now tap the face icon on the login screen for quick access.

Stability fixes and enhancements.

1.4.4

2022年09月14日

- Agent names are now visible on all activities.
- The latest release notes will appear when logging in for the first time.
- Stability updates.
- Fix bugs for chat
- Fix playing audio for recordings

1.4.3

2022年07月23日

- Summary notes view can now be toggled from the Activity Screen

- Performance and stability enhancements

1.4.2

2022年06月23日

Fix issue with placing outbound calls.

1.4.1

2022年06月22日

The activity screen sorts by putting live activities at the top of the list.

Live chats can now be resumed from the activity screen.

The issue with switching accounts is now resolved.

Image preview is now available when attaching images in a message.

Messages with attachments and text are sent and received together.

Toggling favorites under the contact section will show the star icon's proper color.

View the application version history under the settings screen.

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