CrossLab Virtual Assist
免費
4.26.0for iPhone, iPad and more
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CrossLab Virtual Assist 螢幕截圖
About CrossLab Virtual Assist
CrossLab Virtual Assist facilitates augmented reality (AR) remote assistance between your experts and Agilent technical support and field service engineers. It's an easy way to quickly diagnose problems with your instruments and get your instrument running as quickly as possible. Benefit with faster uptime and a more productive support experience with your instruments.
The powerful remote guidance experience of CrossLab Virtual Assist combines live video, audio and the ability for both the remote and local participant to annotate their live shared view. Annotations in CrossLab Virtual Assist accurately stick to real-world objects, even when people move around the lab.
CrossLab Virtual Assist enhances hardware troubleshooting and support to another level. Download CrossLab Virtual Assist today and contact Agilent Support for questions about CrossLab Virtual Assist or for any instrument technical support issues.
The powerful remote guidance experience of CrossLab Virtual Assist combines live video, audio and the ability for both the remote and local participant to annotate their live shared view. Annotations in CrossLab Virtual Assist accurately stick to real-world objects, even when people move around the lab.
CrossLab Virtual Assist enhances hardware troubleshooting and support to another level. Download CrossLab Virtual Assist today and contact Agilent Support for questions about CrossLab Virtual Assist or for any instrument technical support issues.
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最新版本4.26.0更新日誌
Last updated on 2024年04月04日
歷史版本
This release contains incremental fixes and maintenance.
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Version History
4.26.0
2024年04月04日
This release contains incremental fixes and maintenance.
4.25.0
2024年02月08日
This release contains incremental fixes and maintenance.
4.24.0
2023年11月01日
This release contains incremental fixes and maintenance.
4.23.0
2023年09月19日
This release contains incremental fixes and maintenance.
4.22.0
2023年08月04日
Update your app for continued support and compatibility - We have recently improved how sessions are created and joined. Consequently, with this release, app versions older than 4.21.0 will no longer be supported.
4.21.0
2023年06月24日
Incremental fixes and improvements
4.20.0
2023年05月26日
Incremental improvements and fixes.
4.19.0
2023年04月04日
Tap a message to open chat - When receiving an in-session chat message, simply tap the message to open the chat thread and respond.
Maintenance, improvements and fixes
Maintenance, improvements and fixes
4.18.0
2023年02月09日
Monthly maintenance, improvements and fixes
4.17.0
2022年12月22日
Demo Sessions – Easily try annotated sessions for discovery and onboarding, without needing a partner. Makes it easier to demo or practice!
Numbered Marker Pins (new annotation type) - Pin a specific point of interest, to note small details or ordered steps. Reference a pin number in Chat to provide a note or link on a particular point of interest.
Mute before you join - a pre-join screen now lets you mute before jumping into live audio.
Numbered Marker Pins (new annotation type) - Pin a specific point of interest, to note small details or ordered steps. Reference a pin number in Chat to provide a note or link on a particular point of interest.
Mute before you join - a pre-join screen now lets you mute before jumping into live audio.
4.16.0
2022年11月18日
In-session chat for noisy environments - Type messages, and send links to documents or diagrams.
Improved handling in poor network conditions - Chalk is now more resilient in reconnecting through unexpected network drops, hanging on for longer and bringing you back into the session automatically.
Improved “end session” experience - Improved messaging about why a session was ended, to reduce confusion in poor network conditions.
Improved handling in poor network conditions - Chalk is now more resilient in reconnecting through unexpected network drops, hanging on for longer and bringing you back into the session automatically.
Improved “end session” experience - Improved messaging about why a session was ended, to reduce confusion in poor network conditions.
4.15.0
2022年10月06日
Start talking before showing - Have a conversation immediately when entering a session, then move to our “show what you see” experience.
Augment a phone call - add a session "on top" of an existing phone call to provide visual assistance on-demand in a seamless manner.
Verify your network is ready - Not all frontline environments are ready for live audio/video collaboration. Our in-app network test verifies you are ready to receive or give help from where you are.
Augment a phone call - add a session "on top" of an existing phone call to provide visual assistance on-demand in a seamless manner.
Verify your network is ready - Not all frontline environments are ready for live audio/video collaboration. Our in-app network test verifies you are ready to receive or give help from where you are.
4.14.0
2022年08月16日
Re-join sessions easily if your connection dropped - Virtual Assist will now keep your most recent Connect Code used. This is especially helpful for guests who received their Connect Code verbally. No need to hunt for the Connect Code or restart a new session to get everyone back on.
Regular maintenance, improvements and fixes.
Regular maintenance, improvements and fixes.
4.13.0
2022年06月30日
Monthly improvements and fixes
4.12.0
2022年05月19日
Monthly improvements and fixes
4.11.0
2022年04月08日
Monthly improvements and fixes.
4.10.0
2022年03月09日
If initializing an AR map is having trouble, we'll prompt to use Image Annotations, letting you move ahead with annotated remote assistance to get the job done. Device not AR-capable? No problem!
Monthly improvements and fixes.
Monthly improvements and fixes.
4.9.1
2022年02月11日
Monthly improvements and fixes.
4.9.0
2022年02月01日
Improved User guidance for (AR) map initialization to improve help Users get started with our Live, AR annotations more efficiently.
Monthly improvements and fixes.
Monthly improvements and fixes.
4.7.0
2021年11月30日
Monthly improvements and fixes.
4.6.0
2021年10月28日
Mobile Users can now author and send Still-Frame Annotations!
Non-AR capable phones and tablets can now receive and view Still-Frame Annotations!
Monthly improvements and fixes.
Non-AR capable phones and tablets can now receive and view Still-Frame Annotations!
Monthly improvements and fixes.
4.5.1
2021年09月20日
Monthly improvements and fixes.
4.5.0
2021年09月01日
Monthly improvements and fixes.
4.4.0
2021年07月29日
Monthly improvements and fixes.
4.3.0
2021年07月02日
Monthly improvements and fixes.
CrossLab Virtual Assist FAQ
點擊此處瞭解如何在受限國家或地區下載CrossLab Virtual Assist。
以下為CrossLab Virtual Assist的最低配置要求。
iPhone
須使用 iOS 13.0 或以上版本。
iPad
須使用 iPadOS 13.0 或以上版本。
iPod touch
須使用 iOS 13.0 或以上版本。
CrossLab Virtual Assist支持英文
