Howden Virtual Expert
免費
4.26.0for iPhone, iPad and more
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Howden Virtual Expert 螢幕截圖
About Howden Virtual Expert
Howden's augmented reality-based remote assistance tool to help your equipment operators and service teams swiftly access our problem-solving guidance, support, and expertise.
Share your live view for real-time expertise and problem solving.
Howden Virtual Expert connects a field technician with an expert via powerful AR collaboration capabilities and real-time video communications, allowing them to both observe and discuss the scenario at hand.
Easy to follow guidance for faster resolution.
Technicians and experts can use a mobile device or a desktop computer to make digital annotations that accurately cling to 3D physical items in the real world, allowing the expert to lead the technician through a process step by step.
Share your live view for real-time expertise and problem solving.
Howden Virtual Expert connects a field technician with an expert via powerful AR collaboration capabilities and real-time video communications, allowing them to both observe and discuss the scenario at hand.
Easy to follow guidance for faster resolution.
Technicians and experts can use a mobile device or a desktop computer to make digital annotations that accurately cling to 3D physical items in the real world, allowing the expert to lead the technician through a process step by step.
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最新版本4.26.0更新日誌
Last updated on 2024年04月04日
歷史版本
This release contains incremental fixes and maintenance.
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Version History
4.26.0
2024年04月04日
This release contains incremental fixes and maintenance.
4.25.0
2024年02月08日
This release contains incremental fixes and maintenance.
4.24.0
2023年11月01日
This release contains incremental fixes and maintenance.
4.23.0
2023年09月19日
This release contains incremental fixes and maintenance.
4.22.0
2023年08月04日
Update your app for continued support and compatibility - We have recently improved how sessions are created and joined. Consequently, with this release, app versions older than 4.21.0 will no longer be supported.
4.21.1
2023年06月26日
Incremental fixes and improvements
4.20.1
2023年05月28日
Incremental improvements and fixes.
4.19.0
2023年04月04日
Tap a message to open chat - When receiving an in-session chat message, simply tap the message to open the chat thread and respond.
Maintenance, improvements and fixes
Maintenance, improvements and fixes
4.18.0
2023年02月09日
Monthly maintenance, improvements and fixes
4.17.0
2022年12月22日
Demo Sessions – Easily try annotated sessions for discovery and onboarding, without needing a partner. Makes it easier to demo or practice!
Numbered Marker Pins (new annotation type) - Pin a specific point of interest, to note small details or ordered steps. Reference a pin number in Chat to provide a note or link on a particular point of interest.
Mute before you join - a pre-join screen now lets you mute before jumping into live audio.
Numbered Marker Pins (new annotation type) - Pin a specific point of interest, to note small details or ordered steps. Reference a pin number in Chat to provide a note or link on a particular point of interest.
Mute before you join - a pre-join screen now lets you mute before jumping into live audio.
4.16.0
2022年11月18日
In-session chat for noisy environments - Type messages, and send links to documents or diagrams.
Improved handling in poor network conditions - Chalk is now more resilient in reconnecting through unexpected network drops, hanging on for longer and bringing you back into the session automatically.
Improved “end session” experience - Improved messaging about why a session was ended, to reduce confusion in poor network conditions.
Improved handling in poor network conditions - Chalk is now more resilient in reconnecting through unexpected network drops, hanging on for longer and bringing you back into the session automatically.
Improved “end session” experience - Improved messaging about why a session was ended, to reduce confusion in poor network conditions.
4.15.0
2022年10月06日
Start talking before showing - Have a conversation immediately when entering a session, then move to our “show what you see” experience.
Augment a phone call - add a session "on top" of an existing phone call to provide visual assistance on-demand in a seamless manner.
Verify your network is ready - Not all frontline environments are ready for live audio/video collaboration. Our in-app network test verifies you are ready to receive or give help from where you are.
Augment a phone call - add a session "on top" of an existing phone call to provide visual assistance on-demand in a seamless manner.
Verify your network is ready - Not all frontline environments are ready for live audio/video collaboration. Our in-app network test verifies you are ready to receive or give help from where you are.
4.14.0
2022年08月15日
Re-join sessions easily if your connection dropped - Virtual Expert will now keep your most recent Connect Code used. This is especially helpful for guests who received their Connect Code verbally. No need to hunt for the Connect Code or restart a new session to get everyone back on.
Regular maintenance, improvements and fixes.
Regular maintenance, improvements and fixes.
4.13.0
2022年06月30日
Monthly improvements and fixes
4.12.0
2022年06月15日
Howden Virtual Expert FAQ
點擊此處瞭解如何在受限國家或地區下載Howden Virtual Expert。
以下為Howden Virtual Expert的最低配置要求。
iPhone
須使用 iOS 13.0 或以上版本。
iPad
須使用 iPadOS 13.0 或以上版本。
iPod touch
須使用 iOS 13.0 或以上版本。
Howden Virtual Expert支持英文
