CX On The Go

CX On The Go



免費

1.7.9for iPhone, iPad and more
QuestionPro.com
Developer
36 MB
Size
2024年05月07日
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
CX On The Go 螢幕截圖
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About CX On The Go

The QuestionPro "CX On The Go" is the most trusted app and the ultimate closed-loop solution to all your customer experience management needs. Combined with a QuestionPro CX License, you can easily monitor and manage your company's customer experience from anywhere, at any time.
Get a comprehensive overview of your responses, tickets, NPS score, and the number of promoters, passives, and detractors in a clear and easy-to-understand graphical format.
And the best part? Setting up and using this app is a breeze, ensuring that you can focus on what really matters - providing top-notch customer experiences.
Key Features:
1. Interactive closed-loop feature to manage tickets.
2. View the NPS, tickets, and responses for each Business Unit.
3. Create and manage tickets from anywhere, at any time.
4. Reach out to your customers on the go.
5. View comments, status, and priorities of the tickets generated.
6. Find the root cause and take action.
7. Smart overdue concept and automated escalation.
8. Email templates for faster and simpler responses.
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最新版本1.7.9更新日誌

Last updated on 2024年05月07日
歷史版本
In the latest version of the app we have improved the UI and UX of the app along with minor bug fixes.
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Version History
1.7.9
2024年05月07日
In the latest version of the app we have improved the UI and UX of the app along with minor bug fixes.
1.7.8
2024年04月10日
* UI/UX enhancements.
* Performance optimisation.
* Fixed minor bugs.
1.7.7
2024年03月12日
1. Support for CSAT KPI added.
2. NPS widget updated.
3. UI/UX enhancements.
4. Other bug fixes.
1.7.6
2024年02月06日
* UI/UX enhancement.
* base URL Updated.
* Some major and minor bugs fixed.
1.7.5
2023年12月04日
* Comment length count.
* New UI for ticket activity log.
* Date/Time format updated.
* Minor bugs fixed.
1.7.4
2023年11月21日
* UI/UX enhancement.
* minor bugs solved.
1.7.2
2023年10月23日
* Dashboard Improvements.
* Few major and minor bugs resolved.
1.7.1
2023年10月09日
* UI/UX Changes for dashboard.
* Minor bug fixing.
1.7
2023年09月10日
* UI/UX updated and fixed.
* Fixed minor bugs.
1.6
2023年08月29日
* Ticket search capability with ticket id, customer name and customer email.
* Multi-language support enhanced.
* Updated target SDK version for better support.
* Fixed minor bugs.
1.5
2023年08月16日
* ‘My ticket’ and ‘ticket type’ filter added
* CX manager can change origin segment & current segment of ticket
* UI enhancement
* Bug fixing
1.4
2023年08月02日
* Email attachments upload - download.
* integrated auth for CLF system.
* Access for all data center.
* Minor bug fixing.
1.3
2023年07月28日
1: Email attachments upload - download.
2: integrated auth for CLF system.
3: Access for all data center.
4: Minor bug fixing.
1.2
2023年07月14日
* Manager can delete ticket.
* Ticket search by ticket ID.
* Ticket activity can be sorted by date.
* Manager can see Action Mail History.
* App login count.
* Minor UI/UX fixes.
1.1
2023年05月25日
* Unwanted error message bug fixed.
* Action Email Body scroll issue fixed.
* Ticket filter shows selected status and priority.
1.0
2023年05月18日

CX On The Go FAQ

點擊此處瞭解如何在受限國家或地區下載CX On The Go。
以下為CX On The Go的最低配置要求。
iPhone
須使用 iOS 11.0 或以上版本。
iPad
須使用 iPadOS 11.0 或以上版本。
iPod touch
須使用 iOS 11.0 或以上版本。
CX On The Go支持英文

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