Faveo Helpdesk

Faveo Helpdesk



免費

8.0.7for iPhone, iPod touch
Ladybird Web Solution Private Limited
Developer
25.6 MB
Size
2024年04月22日
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Faveo Helpdesk 螢幕截圖
Faveo Helpdesk 海報Faveo Helpdesk 海報Faveo Helpdesk 海報

About Faveo Helpdesk

The word Faveo comes from Latin which means to be favorable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater to the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship. The company is driven by a passion for providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.


Faveo can also be customized according to requirement and we do undertake such request.


Faveo is designed & developed by Ladybird Web Solution Pvt Ltd and launched in October 2015.


Check out the knowledge-base and our Video channel to learn how to use Faveo and this mobile app.

To use this application please sign up on www.faveohelpdesk.com This ios application will work with Faveo Helpdesk web-based application.
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最新版本8.0.7更新日誌

Last updated on 2024年04月22日
歷史版本
In this release, we have introduced several changes and new implementations in the app:
1. Implemented Change requester and made cc addition user-friendly in ticket details.
2. Enabled multiple tickets assignment on the ticket list
3. Implemented breaklines in ticket threads or replies
4. Added an inbox tickets filter module
5. Supported multiple languages
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Version History
8.0.7
2024年04月22日
In this release, we have introduced several changes and new implementations in the app:
1. Implemented Change requester and made cc addition user-friendly in ticket details.
2. Enabled multiple tickets assignment on the ticket list
3. Implemented breaklines in ticket threads or replies
4. Added an inbox tickets filter module
5. Supported multiple languages
8.0.6
2023年12月01日
Release v8.0.6 introduces various changes and improvements in the App.
1- Implemented missing features in contact directory (custom response, change user role, deactivate ,create and assign organisation options).
2- Implemented missing features in organisation directory (custom response and add manager options).
3- New package for toast and alerts messages.
4- New package for selection of different media types documents.
5- Bugs fixed
8.0.5
2023年08月18日
Release v8.0.5 introduces various changes and improvements in the App.
1- Enhanced the overall UI of the App and implemented new screens & designs.
2- Implemented Azure AD Login and Tags/Labels on Tickets.
3- Implemented In-App Notifications and Firebase Push Notifications.
4- Bug fixes and improvements.
8.0.4
2023年03月28日
Release v8.0.4 introduces various changes and improvements in the App.
Enhanced the overall UI of the App and implemented new screens & designs.
Added country code script for Phone and Mobile numbers in Edit Profile.
Bug fixes and improvements.
8.0.3
2022年12月19日
This version includes bugs fixes.
8.0.2
2022年10月19日
Bug-snag Integration
Removed Unwanted Packages
Clean Code
Updated Packages
Updated React-native Version
8.0.1
2022年07月07日
Updated all the app packages and React Native version
Deferred Bugs
Unit test cases
Jenkins Integration
7.O.1
2021年09月08日
Key Features:
1. Assign Functionality Implementation in ticket details page
2. Assign Permission to agents
3. Differentiate between answered and unanswered tickets
4. Add media implementation in create ticket page
5. UI Bugfixes
6.Console warnings Bugfix
7.0.1
2021年08月24日
Key Features:
1. Assign Functionality Implementation in ticket details page
2. Assign Permission to agents
3. Differentiate between answered and unanswered tickets
4. Add media implementation in create ticket page
5. UI Bugfixes
7.0.0
2021年04月27日
## Key Features:

### 1. Create Custom Field With Ticket ,new User, Registration ,Organisation and Edit Ticket
### 2. Forgot Password, Reset Password, and Profile Details added.
### 3. RTL support implemented
### 4. Profile Update Functionality Added
### 5. User Fillter
### 5. UI Bugfixes
6.2.0
2020年09月17日
1. Multiple AD support
2. Handling the case if the user session expires
3. Adding attachment in the internal note
4. Enable/Disable API handling
6.1.1
2020年07月14日
API response destructing
6.1.0
2020年02月11日
Two Step Verification Added
6.0.1
2020年01月10日
1.bug fixed.
2.User Directory.
3.Organisation Directory.
4.Notification redirection to the particular ticket.
5.Foreground Notification
6.0
2019年11月18日

Faveo Helpdesk FAQ

點擊此處瞭解如何在受限國家或地區下載Faveo Helpdesk。
以下為Faveo Helpdesk的最低配置要求。
iPhone
須使用 iOS 11.0 或以上版本。
iPod touch
須使用 iOS 11.0 或以上版本。
Faveo Helpdesk支持英文

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