Field Service H
免費
5.5.3for iPhone, iPad and more
Age Rating
Field Service H 螢幕截圖
About Field Service H
Provide your service engineers mobile access to all relevant information they need combined in an intuitive app that works with and without an internet connection. The Exact Field Service H app makes it possible for Service engineers to fully manage their service activities.
This app is part of the Exact Service Management solution.
With the Exact Field Service H app, service engineers have all work order information, customer service history, documents, service parts info, manuals etc. available in the field.
Key features:
• Work with or without an internet connection
• Overview of planned service activities
• Navigation to service address to optimize travel time
• All information in hand for each service activity
• Register the actual hours spent and materials used
• Insight into detailed parts documentation leading to high first time fix rate and best possible service
• View configuration details
• View service history, repairs, warranties and more of the service configuration
• Link pictures to the service activity
• Have the customer sign off on service activities
• The service report including customer signature stored as PDF in Synergy
• E-mail service slip directly to the customer from the iPad
• The signed service order is ready for approval and the service activity can directly be invoiced if all service orders are signed.
Requirements:
• Exact Synergy Enterprise.
• As a user you need to have a service engineer role.
This app is part of the Exact Service Management solution.
With the Exact Field Service H app, service engineers have all work order information, customer service history, documents, service parts info, manuals etc. available in the field.
Key features:
• Work with or without an internet connection
• Overview of planned service activities
• Navigation to service address to optimize travel time
• All information in hand for each service activity
• Register the actual hours spent and materials used
• Insight into detailed parts documentation leading to high first time fix rate and best possible service
• View configuration details
• View service history, repairs, warranties and more of the service configuration
• Link pictures to the service activity
• Have the customer sign off on service activities
• The service report including customer signature stored as PDF in Synergy
• E-mail service slip directly to the customer from the iPad
• The signed service order is ready for approval and the service activity can directly be invoiced if all service orders are signed.
Requirements:
• Exact Synergy Enterprise.
• As a user you need to have a service engineer role.
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最新版本5.5.3更新日誌
Last updated on 2024年04月22日
歷史版本
Adding an attachment sometimes closed the app. This has been solved.
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Version History
5.5.3
2024年04月22日
Adding an attachment sometimes closed the app. This has been solved.
5.5.2
2023年09月15日
Adding a material line with a serial number did not always show the correct field. This has been solved.
5.5.1
2023年06月19日
Bug fixes and some performance improvements.
5.5
2023年02月20日
The following points have been improved in this version:
* The app sometimes closed when a field was filled in a configuration.
* The app sometimes closed when viewing the comments.
In addition, we have also made some small improvements to make the app easier to use.
* The app sometimes closed when a field was filled in a configuration.
* The app sometimes closed when viewing the comments.
In addition, we have also made some small improvements to make the app easier to use.
5.4
2022年10月27日
With this new version we improved the Field Service H app again.
* The app would sometimes close when adding a material line in Local mode. This has been solved.
* The app would sometimes close when browsing for an hour item. This has been solved.
* The time was not always shown in the device preview during the signing process. This has been solved.
And as usual we made some other minor improvements
* The app would sometimes close when adding a material line in Local mode. This has been solved.
* The app would sometimes close when browsing for an hour item. This has been solved.
* The time was not always shown in the device preview during the signing process. This has been solved.
And as usual we made some other minor improvements
5.3
2022年06月15日
Based on your feedback, we improved the Field Service H app with this new version:
* Searching in the serial number browser will now show the complete list of serial numbers.
* When uploading changes to Synergy (when working in Local mode), the status of the service activity is checked to prevent incorrect adjustments.
* In some situations, it was not possible to select photo's when adding a photo to a request. This has been solved.
* A message about a missing table was shown sometimes. This has been solved.
* And as usual we made some minor changes to improve the app.
* Searching in the serial number browser will now show the complete list of serial numbers.
* When uploading changes to Synergy (when working in Local mode), the status of the service activity is checked to prevent incorrect adjustments.
* In some situations, it was not possible to select photo's when adding a photo to a request. This has been solved.
* A message about a missing table was shown sometimes. This has been solved.
* And as usual we made some minor changes to improve the app.
5.2
2022年03月17日
Based on your feedback, we improved the Field Service H app with this new version:
* You will be happy to hear that we improved the upload of attachments enormously, in combination with PU267 SP4.
* We added a new date picker to also include the day of the week.
* It is now possible to copy text entered in the remarks.
* An issue is solved when searching for serial or batch numbers where not all numbers were shown.
* If you add another material line, the warehouse from material line that was added previously is used.
* And as usual we made some minor changes to improve the app.
* You will be happy to hear that we improved the upload of attachments enormously, in combination with PU267 SP4.
* We added a new date picker to also include the day of the week.
* It is now possible to copy text entered in the remarks.
* An issue is solved when searching for serial or batch numbers where not all numbers were shown.
* If you add another material line, the warehouse from material line that was added previously is used.
* And as usual we made some minor changes to improve the app.
5.1
2021年12月22日
With this new version of the Field Service H app, we improved the app again!
* We made a very big improvement in the performance when refreshing the service list in Local mode and when downloading master data (in combination with Exact Synergy Enterprise 267). We are sure you will like this!
* You can now view Requests and Documents that are linked to an account (available via the Service order).
* When a service order is opened that has an account linked that has the status 'blocked', a message is now shown to inform you about this.
* We added Requests to the menu. You can enable this in the settings in the app.
* We made it possible for an administrator to set a default menu in Exact Synergy Enterprise (as of PU268) to give more flexibility to a company.
* We solved an issue in the browser of serial- or batch numbers.
* We made a very big improvement in the performance when refreshing the service list in Local mode and when downloading master data (in combination with Exact Synergy Enterprise 267). We are sure you will like this!
* You can now view Requests and Documents that are linked to an account (available via the Service order).
* When a service order is opened that has an account linked that has the status 'blocked', a message is now shown to inform you about this.
* We added Requests to the menu. You can enable this in the settings in the app.
* We made it possible for an administrator to set a default menu in Exact Synergy Enterprise (as of PU268) to give more flexibility to a company.
* We solved an issue in the browser of serial- or batch numbers.
5.0.2
2021年11月16日
Small improvements
5.0.1
2021年09月10日
We already made some nice improvements to the new Exact Field Service H app!
It is now easier to find the address in the service list when working on a phone.
An issue has also been solved where the app would sometimes close after signing a service order.
And we made some small improvements to help you in your work!
It is now easier to find the address in the service list when working on a phone.
An issue has also been solved where the app would sometimes close after signing a service order.
And we made some small improvements to help you in your work!
5.0
2021年08月11日
Field Service H FAQ
點擊此處瞭解如何在受限國家或地區下載Field Service H。
以下為Field Service H的最低配置要求。
iPhone
須使用 iOS 10.0 或以上版本。
iPad
須使用 iPadOS 10.0 或以上版本。
iPod touch
須使用 iOS 10.0 或以上版本。
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