Incident IQ
Free
3.9.4for iPhone, iPad and more
5.9
22 Ratings
Incident IQ, LLC
Developer
174.8 MB
Size
2024年04月14日
Update Date
Education
Category
4+
Age Rating
Age Rating
Incident IQ 螢幕截圖
About Incident IQ
Incident IQ users can manage help tickets and work orders with Incident IQ Mobile. Empower teachers and building staff to submit help requests in seconds from a mobile device. Support teams can log progress on work orders, scan asset tags using a device camera, and post updates on work in progress. IT teams can check assets in and out by scanning devices using Incident IQ Mobile’s Rapid Scan functionality.
About Incident IQ:
Incident IQ is a workflow management platform built for K-12 school districts. Incident IQ brings support operations to a unified platform with tools for K-12 IT, facilities, HR, and event management teams.
**Note: An Incident IQ account is required to use this app.**
About Incident IQ:
Incident IQ is a workflow management platform built for K-12 school districts. Incident IQ brings support operations to a unified platform with tools for K-12 IT, facilities, HR, and event management teams.
**Note: An Incident IQ account is required to use this app.**
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最新版本3.9.4更新日誌
Last updated on 2024年04月14日
歷史版本
minor internal updates
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Version History
3.9.4
2024年04月14日
minor internal updates
3.9.3
2024年03月02日
iiQ Platform Enhancement:
- Enhanced "Hold to Resolve" ticket experience by reducing duration of required time to hold and adding haptic feedback
iiQ Facilities Enhancements:
- View, Filter, and Search 2D Asset Maps from Locations
- View a mapped Asset on a filtered Map view from a Ticket
- View a mapped Asset on a filtered map view from an Asset's profile
- Enhanced "Hold to Resolve" ticket experience by reducing duration of required time to hold and adding haptic feedback
iiQ Facilities Enhancements:
- View, Filter, and Search 2D Asset Maps from Locations
- View a mapped Asset on a filtered Map view from a Ticket
- View a mapped Asset on a filtered map view from an Asset's profile
3.9.1
2024年01月23日
- New Ticket View Design in mobile
- Added "Recently Accessed" tickets view
- Added options for sorting tickets by priority and location
- Added preservation of scrolling placement for select ticket views
- Added ability to view and upload photos for Locations and Floor plans
- Enhanced "Work Ticket" Experience
- Added option to apply ad-hoc parts to tickets
- Add support for older versions of iOS
- Added "Recently Accessed" tickets view
- Added options for sorting tickets by priority and location
- Added preservation of scrolling placement for select ticket views
- Added ability to view and upload photos for Locations and Floor plans
- Enhanced "Work Ticket" Experience
- Added option to apply ad-hoc parts to tickets
- Add support for older versions of iOS
3.9.0
2024年01月20日
- New Ticket View Design in mobile
- Added "Recently Accessed" tickets view
- Added options for sorting tickets by priority and location
- Added preservation of scrolling placement for select ticket views
- Added ability to view and upload photos for Locations and Floor plans
- Enhanced "Work Ticket" Experience
- Added option to apply ad-hoc parts to tickets
- Added "Recently Accessed" tickets view
- Added options for sorting tickets by priority and location
- Added preservation of scrolling placement for select ticket views
- Added ability to view and upload photos for Locations and Floor plans
- Enhanced "Work Ticket" Experience
- Added option to apply ad-hoc parts to tickets
3.8.7
2023年02月13日
Enhancements:
- Updated push notifications keep users informed in the field
- Added ability to search for assets by room number
- Shortcuts are now available when working tickets on-the-go
- Added ability to enable or disable a Chromebook from a mobile device
- Added “Resolve as Duplicate” option when closing a ticket from a mobile device
- Camera flash defaults to OFF when scanning from mobile device
- Updated push notifications keep users informed in the field
- Added ability to search for assets by room number
- Shortcuts are now available when working tickets on-the-go
- Added ability to enable or disable a Chromebook from a mobile device
- Added “Resolve as Duplicate” option when closing a ticket from a mobile device
- Camera flash defaults to OFF when scanning from mobile device
3.8.4
2022年11月28日
Enhancements
+ Ability to attach up to 6 file attachments to tickets and comments
+ Enhanced experience for adding photo and file attachments
+ Enhanced Approval Workflows App: Ability to approve or deny requests from iiQ Mobile Dashboard Fixes
+ Custom field rendering on tickets (DateTime, Information)
+ Locations
+ Logging out (edited)
Fixes
+ Custom field rendering on tickets (DateTime, Information)
+ Locations
+ Logging out
+ Ability to attach up to 6 file attachments to tickets and comments
+ Enhanced experience for adding photo and file attachments
+ Enhanced Approval Workflows App: Ability to approve or deny requests from iiQ Mobile Dashboard Fixes
+ Custom field rendering on tickets (DateTime, Information)
+ Locations
+ Logging out (edited)
Fixes
+ Custom field rendering on tickets (DateTime, Information)
+ Locations
+ Logging out
3.7.0
2021年03月13日
General fixes
Performance improvements
Security Enhancements
Performance improvements
Security Enhancements
3.6.9
2021年02月07日
General fixes and performance improvements
3.6.7
2019年07月23日
New support for IIQ Assets and IIQ Ticketing, including bulk actions.
3.5.2
2019年04月11日
Added support for external links within tickets and comments
3.5.0
2019年01月20日
Added support for new features introduced in the Incident IQ Winter 2019 release.
3.2.6
2018年12月07日
Bug fixes
Support for new iPhones
Support for new iPhones
3.2.3
2018年10月15日
Upgraded libraries to support auto updating.
3.2.2
2018年07月29日
Added full asset support
Added custom fields support
Updated look & feel
Added custom fields support
Updated look & feel
2.4.4
2018年06月12日
Add support for new features
2.3.2
2018年02月19日
Fix a login issue affecting some users
2.1.5
2018年01月15日
+ IIQ Winter 2018 Release
+ Added support for iPhone X
+ Added support for Always Learning
+ General bug fixes
+ Added support for iPhone X
+ Added support for Always Learning
+ General bug fixes
1.10.2
2017年08月14日
+ Additional support for using the iiQ Rapid Scanner to quickly scan an asset and start a ticket.
+ Added support for disabling virtual assets
+ Fixed bugs
+ Added support for disabling virtual assets
+ Fixed bugs
1.0.6
2017年07月01日
This version includes support for the Linea Pro Barcode Scanner.
1.0.3
2017年06月03日
Incident IQ FAQ
點擊此處瞭解如何在受限國家或地區下載Incident IQ。
以下為Incident IQ的最低配置要求。
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Incident IQ支持English
