IQVIA OCE
Solution for life sciences
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19.0.17for iPhone, iPad and more
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IQVIA OCE 螢幕截圖
About IQVIA OCE
IQVIA Orchestrated Customer Engagement (OCE) is a solution that connects sales, marketing, medical and other functions to help life sciences representatives transform to a new orchestrated commercial model.
OCE supports customer-facing personas such as territory managers, medical science liaisons, key account managers and life sciences representatives with functionality that goes far beyond traditional personal engagement and marketing automation. OCE provides unmatched mobile access, advanced intelligence and digital marketing capabilities that enable brand marketers to run sophisticated multi-channel journeys and the field to trigger compliant digital touchpoints.
OCE is part of an integrated commercial ecosystem that enables you to manage the end-to-end process of customer engagement.
OCE supports customer-facing personas such as territory managers, medical science liaisons, key account managers and life sciences representatives with functionality that goes far beyond traditional personal engagement and marketing automation. OCE provides unmatched mobile access, advanced intelligence and digital marketing capabilities that enable brand marketers to run sophisticated multi-channel journeys and the field to trigger compliant digital touchpoints.
OCE is part of an integrated commercial ecosystem that enables you to manage the end-to-end process of customer engagement.
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最新版本19.0.17更新日誌
Last updated on 2024年04月25日
歷史版本
In this release we fixed:
- An issue a duplication of disbursement SampleTransactionDetail could happen in some cases.
- Cosmetic/UI fixes.
- An issue a duplication of disbursement SampleTransactionDetail could happen in some cases.
- Cosmetic/UI fixes.
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Version History
19.0.17
2024年04月25日
In this release we fixed:
- An issue a duplication of disbursement SampleTransactionDetail could happen in some cases.
- Cosmetic/UI fixes.
- An issue a duplication of disbursement SampleTransactionDetail could happen in some cases.
- Cosmetic/UI fixes.
19.0.14
2024年03月28日
In this release we fixed:
- An issue when transactions were failing upon deleting Call Detail which has related Call Messages.
- An issue with salutation when email template subject field contains the apostrophe character.
- An issue when 'ToDo' event didn't fit into a one-day cell on the Planner.
- An issue when transactions were failing upon deleting Call Detail which has related Call Messages.
- An issue with salutation when email template subject field contains the apostrophe character.
- An issue when 'ToDo' event didn't fit into a one-day cell on the Planner.
19.0.12
2024年03月21日
In this release we fixed:
- An issue when the App stopped working on a tab with Profiling Question.
- An issue when sync transaction failed during the creation of a DataChange record for Affiliations.
- An issue when the App stopped working on a tab with Profiling Question.
- An issue when sync transaction failed during the creation of a DataChange record for Affiliations.
19.0.9
2024年03月07日
In this release we fixed:
- An issue where the orange dot icon was not appearing when creating a new route and immediately applying an existing route.
- An issue where the planner grid would shift to future dates and fail to display the previously viewed last date upon closing and reopening the application.
- An issue where the orange dot icon was not appearing when creating a new route and immediately applying an existing route.
- An issue where the planner grid would shift to future dates and fail to display the previously viewed last date upon closing and reopening the application.
18.0.26
2024年01月25日
In this release we fixed:
- Account Search sort order for the offline mode.
- An issue where Users could submit a call multiple times with the 'Inline GW Actions' setting is enabled.
- An issue where a product associated with presentations and sequences wasn't populated on the Call Messages object.
- Fixed some potential crashes.
- Account Search sort order for the offline mode.
- An issue where Users could submit a call multiple times with the 'Inline GW Actions' setting is enabled.
- An issue where a product associated with presentations and sequences wasn't populated on the Call Messages object.
- Fixed some potential crashes.
18.0.21
2023年12月14日
In this release we fixed:
- A crash issue during the synchronization for 3GB RAM devices.
- An occasional App freeze issue on the Profiling Questions screen.
- An issue that caused an error message 'Failed to download account information' when Users tried to download an account from Online Search by using the load button.
- Cosmetic/UI fixes.
- A crash issue during the synchronization for 3GB RAM devices.
- An occasional App freeze issue on the Profiling Questions screen.
- An issue that caused an error message 'Failed to download account information' when Users tried to download an account from Online Search by using the load button.
- Cosmetic/UI fixes.
18.0.17
2023年11月23日
In this release we fixed:
- Resolved an problem where users were unable to input more than 255 characters in text fields within the 'Call Dialogue' or 'Profiling Question.'
- Fixed an issue where the highlight color for Meetings on iPhone related lists was not appearing.
- Corrected an issue where compliance statements had invalid encoding in non-English languages.
- Implemented cosmetic and UI fixes.
- Resolved an problem where users were unable to input more than 255 characters in text fields within the 'Call Dialogue' or 'Profiling Question.'
- Fixed an issue where the highlight color for Meetings on iPhone related lists was not appearing.
- Corrected an issue where compliance statements had invalid encoding in non-English languages.
- Implemented cosmetic and UI fixes.
18.0.12
2023年11月02日
In this release we fixed:
- Memory leak in Bridge Database Manager.
- An issue when App would occasionally hang after dismissing a CLM presentation.
- An issue when Call Dialogue data was created and uploaded to the server but was not displayed properly on Web or iPad.
- Cosmetic/UI fixes.
- Memory leak in Bridge Database Manager.
- An issue when App would occasionally hang after dismissing a CLM presentation.
- An issue when Call Dialogue data was created and uploaded to the server but was not displayed properly on Web or iPad.
- Cosmetic/UI fixes.
17.0.31
2023年09月28日
In this release we fixed:
- A translation issue for the Survey Validation.
- An iPhone issue where User was unable to add Content to call Page from CLM.
- iOS 17 related and other crashes.
- Cosmetic/UI fixes.
- A translation issue for the Survey Validation.
- An iPhone issue where User was unable to add Content to call Page from CLM.
- iOS 17 related and other crashes.
- Cosmetic/UI fixes.
17.0.27
2023年09月07日
In this release we fixed:
- We have improved the presentation and dismissal logic of the Call screen from various launch points within the OCE app.
- We have fixed an issue where an unexpected exclamation mark appeared on the settings gear icon.
- We have improved the presentation and dismissal logic of the Call screen from various launch points within the OCE app.
- We have fixed an issue where an unexpected exclamation mark appeared on the settings gear icon.
17.0.24
2023年08月24日
In this release we fixed:
- An issue when Users were seeing exclamation mark on gear icon even after upgrading the App to the latest version or updating the App with the latest metadata.
- An issue where available samples were not showing on iPad using Call 2.0.
- An issue when Call Details were not deleted after deleting a Presentation.
- An issue when document template was not loading.
- Fixed some potential crashes.
- Cosmetic/UI fixes.
- An issue when Users were seeing exclamation mark on gear icon even after upgrading the App to the latest version or updating the App with the latest metadata.
- An issue where available samples were not showing on iPad using Call 2.0.
- An issue when Call Details were not deleted after deleting a Presentation.
- An issue when document template was not loading.
- Fixed some potential crashes.
- Cosmetic/UI fixes.
17.0.21
2023年08月07日
In this release we fixed:
- A memory leak issue after dismissing modals opened from Account Detail screen.
- A memory crash issue while loading thumbnail image for sequences/presentations in CLM.
- A memory leak issue after dismissing modals opened from Account Detail screen.
- A memory crash issue while loading thumbnail image for sequences/presentations in CLM.
17.0.19
2023年07月27日
In this release we fixed:
- An issue when deleted attachments were shown up on a saved call on iPhone.
- An issue when the email quick action wouldn't add emails in the email creation screen on iPhone.
- An occasional issue when a transaction could fail on deleting a tag for a custom presentation.
- An issue with the Territory Status Dashboard App not handling territory names containing Cyrillic symbols correctly.
- Removed 'Reported Crashes' entry from the View Database screen.
- Some crashes.
- Some UI issues.
- An issue when deleted attachments were shown up on a saved call on iPhone.
- An issue when the email quick action wouldn't add emails in the email creation screen on iPhone.
- An occasional issue when a transaction could fail on deleting a tag for a custom presentation.
- An issue with the Territory Status Dashboard App not handling territory names containing Cyrillic symbols correctly.
- Removed 'Reported Crashes' entry from the View Database screen.
- Some crashes.
- Some UI issues.
17.0.15
2023年07月06日
In this release we fixed:
- An issue with branching logic for different survey question types.
- An issue with background view of LAC screen appearing blank on iPhone.
- Some crashes.
- An issue with branching logic for different survey question types.
- An issue with background view of LAC screen appearing blank on iPhone.
- Some crashes.
16.0.29
2023年06月08日
In this release we fixed:
- Fixed an issue where records were not displaying under Meeting expense type list when advanced search is disabled.
- Fixed an issue where records were not displaying under Meeting expense type list when advanced search is disabled.
16.0.28
2023年05月25日
In this release we fixed:
- An issue when week view in the Planner moved to incorrect date.
- An issue when on ATF update, the save and cancel buttons were unexpectedly disabled.
- An issue where app was crashing on adding a new meeting budget.
- Crashes due to the corrupted translation values.
- Cosmetic/UI fixes.
- An issue when week view in the Planner moved to incorrect date.
- An issue when on ATF update, the save and cancel buttons were unexpectedly disabled.
- An issue where app was crashing on adding a new meeting budget.
- Crashes due to the corrupted translation values.
- Cosmetic/UI fixes.
16.0.24
2023年05月10日
Bug fix
16.0.22
2023年04月27日
In this release we fixed:
- Survey quick action didn't behave as expected for child calls.
- Parent products weren't displayed in a popover on the Account level.
- Account Attendee hyperlink issue on the Meeting attendees tab.
- User couldn't delete an account list on the Account page through the mobile App.
- Cosmetic/UI fixes.
- Survey quick action didn't behave as expected for child calls.
- Parent products weren't displayed in a popover on the Account level.
- Account Attendee hyperlink issue on the Meeting attendees tab.
- User couldn't delete an account list on the Account page through the mobile App.
- Cosmetic/UI fixes.
16.0.18
2023年03月30日
In this release we fixed:
- Issue with App freezing or crashing while syncing after upgrading to iOS16.4
- Issue with App freezing or crashing while syncing after upgrading to iOS16.4
16.0.17
2023年03月23日
In this release we fixed:
- Missing ClickStreamMetrics tracking for products without messages for Call 1.0.
- An issue when sample lot allocation records were not updated after disbursement in some cases.
- An issue when call status could unexpectedly change from Submitted to Draft.
- Some App crashes.
- Cosmetic/UI fixes.
- Missing ClickStreamMetrics tracking for products without messages for Call 1.0.
- An issue when sample lot allocation records were not updated after disbursement in some cases.
- An issue when call status could unexpectedly change from Submitted to Draft.
- Some App crashes.
- Cosmetic/UI fixes.
16.0.11
2023年03月02日
In this release we fixed:
- An issue when Call Messages weren't displayed for a Call without record type.
- Performance issue in Call 2.0 submission.
- An issue with the Insight Capture screen that was unexpectedly dismissed after a validation rule failure.
- An issue when Call Messages weren't displayed for a Call without record type.
- Performance issue in Call 2.0 submission.
- An issue with the Insight Capture screen that was unexpectedly dismissed after a validation rule failure.
15.0.18
2023年01月26日
In this release we fixed:
- An issue with sorting by date on the Reports component
- An issue when Sample Limit Transactions could not be created after the signature if validation rule error occurred and account was changed
- An issue with duplicated allocations
- Cosmetic/UI fixes
- An issue with sorting by date on the Reports component
- An issue when Sample Limit Transactions could not be created after the signature if validation rule error occurred and account was changed
- An issue with duplicated allocations
- Cosmetic/UI fixes
15.0.14
2022年11月24日
In this release we fixed:
- An issue with population of pre call objectives for newly created calls
- An issue where Salesforce custom application was not loading in iOS 16
- An inconsistency in PickList values between create and edit screens
- An issue where "Send Invite" button was overlapped by the participant name during a ad-hoc call
- Cosmetic/UI fixes.
- An issue with population of pre call objectives for newly created calls
- An issue where Salesforce custom application was not loading in iOS 16
- An inconsistency in PickList values between create and edit screens
- An issue where "Send Invite" button was overlapped by the participant name during a ad-hoc call
- Cosmetic/UI fixes.
15.0.10
2022年11月03日
In this release we fixed:
- An issue where action wheel overlapped with menu navigation bar on small iPhone screens
- An issue where call records were not showing up on Up next/Unsubmitted calls component on home screen
- An issue where colors were different when viewing product message after registering
- Empty warning during SLA validation
- Cosmetic/UI fixes
- An issue where action wheel overlapped with menu navigation bar on small iPhone screens
- An issue where call records were not showing up on Up next/Unsubmitted calls component on home screen
- An issue where colors were different when viewing product message after registering
- Empty warning during SLA validation
- Cosmetic/UI fixes
15.0.9
2022年10月28日
In this release we fixed:
- Cosmetic/UI fixes.
- Cosmetic/UI fixes.
IQVIA OCE FAQ
點擊此處瞭解如何在受限國家或地區下載IQVIA OCE。
以下為IQVIA OCE的最低配置要求。
iPhone
須使用 iOS 17.0 或以上版本。
iPad
須使用 iPadOS 17.0 或以上版本。
Apple Watch
須使用 watchOS 9.1 或以上版本。
IQVIA OCE支持俄文, 保加利亞文, 匈牙利文, 土耳其文, 希伯來文, 希臘文, 德文, 意大利文, 捷克文, 斯洛伐克文, 日文, 法文, 波蘭文, 泰文, 烏克蘭文, 簡體中文, 繁體中文, 羅馬尼亞文, 英文, 荷蘭文, 葡萄牙文, 西班牙文, 越南文, 韓文
