Penske Service

Name: Penske Service
Rating: 8.9 (6 reviews)

Free

1.7.0for iPhone, iPad and more

8.9

6 Ratings

Penske Truck Leasing Co. L.P

Developer

273.4 MB

Size

2024年01月16日

Update Date

Business

About Penske Service

The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance.

Features:

• Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order

• Road call listing – all active road calls displayed in one place for ease of reference and updating

• Status updates – multiple status options with ETA are available to choose from and status changes entered will automatically update within Penske systems

• Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking

• Push notifications – sent to the provider when a road call location has changed or been canceled.

Login required to use the Penske Service app, unless otherwise directed.

最新版本1.7.0更新日誌

Last updated on 2024年01月16日

歷史版本

Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:

- Updates can now be made to Road Calls while offline which will be synced when back online
- Performance and stability enhancements

Version History

1.7.0

2024年01月16日

1.6.0

2023年11月02日

Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:

- Performance and stability enhancements

1.5.0

2023年09月26日

Thanks for using the Penske Service app. We’ve made the following updates to give you the best experience possible.

• Added ability to pin road calls to the top of the List view
• Bug fixes and Performance Improvements

1.4.0

2023年07月17日

Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience.

- Penske SSO users now can clock on and off of road calls directly from the app
- Users now can view images uploaded to a road call and remove images from a road call
- Users can now swipe left or right on the list screen to reveal an archive button allowing the user to easily archive items
- Stability and performance enhancements

1.3.1

2023年06月12日

Performance and stability enhancements.

1.3.0

2023年05月02日

We’ve made the following updates to Penske Service as part of our continued commitment to providing the best possible user experience.

What’s New:
- Added Road Report section for Penske employees
- Added new Reason field for “Can’t Resolve” status
- Added ability to call without exposing the mobile number
- Added new indicator for rental units
- Updated login screen to include a call button
- Updated “no internet” banner to improve usability while offline
- Performance and stability enhancements

1.2.0

2023年02月09日

We’ve made the following updates to Penske Service as part of our continued commitment to providing the best possible user experience.

What’s New:
· Capture photos and upload them to Road Calls
· New status added: Preparing – which indicates preparing to leave for the breakdown
· Rental units now include a “Rental” flag on the Road Call

Bug Fixes:
· iOS 16 Dynamic Island support
· Unread notifications not being marked has been fixed
· Performance upgrades to login flow
· Usability enhancements

1.1.3

2022年11月11日

Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:

- Performance and stability enhancements

1.1.2

2022年10月21日

Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:

- New notification management functionality
- Service history design updates
- Performance and stability enhancements

1.1.1

2022年10月19日

1.1.0

2022年07月12日

Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:

- Full tablet support
- Performance and stability enhancements

1.0.3

2022年05月12日

Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience:
- Multiple ETAs statuses have been updated to provide better visual accuracy
- Notification’s view has been updated

1.0.2

2022年02月25日

Thanks for using the Penske Service app. This update includes several bug fixes and performance improvements.

1.0

2021年12月14日

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