Penske Service
Free
1.7.0for iPhone, iPad and more
8.9
6 Ratings
Penske Truck Leasing Co. L.P
Developer
273.4 MB
Size
Jan 16, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
Penske Service Screenshots
About Penske Service
The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance.
Features:
• Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order
• Road call listing – all active road calls displayed in one place for ease of reference and updating
• Status updates – multiple status options with ETA are available to choose from and status changes entered will automatically update within Penske systems
• Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking
• Push notifications – sent to the provider when a road call location has changed or been canceled.
Login required to use the Penske Service app, unless otherwise directed.
Features:
• Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order
• Road call listing – all active road calls displayed in one place for ease of reference and updating
• Status updates – multiple status options with ETA are available to choose from and status changes entered will automatically update within Penske systems
• Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking
• Push notifications – sent to the provider when a road call location has changed or been canceled.
Login required to use the Penske Service app, unless otherwise directed.
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What's New in the Latest Version 1.7.0
Last updated on Jan 16, 2024
Old Versions
Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Updates can now be made to Road Calls while offline which will be synced when back online
- Performance and stability enhancements
- Updates can now be made to Road Calls while offline which will be synced when back online
- Performance and stability enhancements
Show More
Version History
1.7.0
Jan 16, 2024
Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Updates can now be made to Road Calls while offline which will be synced when back online
- Performance and stability enhancements
- Updates can now be made to Road Calls while offline which will be synced when back online
- Performance and stability enhancements
1.6.0
Nov 2, 2023
Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Performance and stability enhancements
- Performance and stability enhancements
1.5.0
Sep 26, 2023
Thanks for using the Penske Service app. We’ve made the following updates to give you the best experience possible.
• Added ability to pin road calls to the top of the List view
• Bug fixes and Performance Improvements
• Added ability to pin road calls to the top of the List view
• Bug fixes and Performance Improvements
1.4.0
Jul 17, 2023
Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience.
- Penske SSO users now can clock on and off of road calls directly from the app
- Users now can view images uploaded to a road call and remove images from a road call
- Users can now swipe left or right on the list screen to reveal an archive button allowing the user to easily archive items
- Stability and performance enhancements
- Penske SSO users now can clock on and off of road calls directly from the app
- Users now can view images uploaded to a road call and remove images from a road call
- Users can now swipe left or right on the list screen to reveal an archive button allowing the user to easily archive items
- Stability and performance enhancements
1.3.1
Jun 12, 2023
Performance and stability enhancements.
1.3.0
May 2, 2023
We’ve made the following updates to Penske Service as part of our continued commitment to providing the best possible user experience.
What’s New:
- Added Road Report section for Penske employees
- Added new Reason field for “Can’t Resolve” status
- Added ability to call without exposing the mobile number
- Added new indicator for rental units
- Updated login screen to include a call button
- Updated “no internet” banner to improve usability while offline
- Performance and stability enhancements
What’s New:
- Added Road Report section for Penske employees
- Added new Reason field for “Can’t Resolve” status
- Added ability to call without exposing the mobile number
- Added new indicator for rental units
- Updated login screen to include a call button
- Updated “no internet” banner to improve usability while offline
- Performance and stability enhancements
1.2.0
Feb 9, 2023
We’ve made the following updates to Penske Service as part of our continued commitment to providing the best possible user experience.
What’s New:
· Capture photos and upload them to Road Calls
· New status added: Preparing – which indicates preparing to leave for the breakdown
· Rental units now include a “Rental” flag on the Road Call
Bug Fixes:
· iOS 16 Dynamic Island support
· Unread notifications not being marked has been fixed
· Performance upgrades to login flow
· Usability enhancements
What’s New:
· Capture photos and upload them to Road Calls
· New status added: Preparing – which indicates preparing to leave for the breakdown
· Rental units now include a “Rental” flag on the Road Call
Bug Fixes:
· iOS 16 Dynamic Island support
· Unread notifications not being marked has been fixed
· Performance upgrades to login flow
· Usability enhancements
1.1.3
Nov 11, 2022
Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Performance and stability enhancements
- Performance and stability enhancements
1.1.2
Oct 21, 2022
Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- New notification management functionality
- Service history design updates
- Performance and stability enhancements
- New notification management functionality
- Service history design updates
- Performance and stability enhancements
1.1.1
Oct 19, 2022
Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- New notification management functionality
- Service history design updates
- Performance and stability enhancements
- New notification management functionality
- Service history design updates
- Performance and stability enhancements
1.1.0
Jul 12, 2022
Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience. Included in this release:
- Full tablet support
- Performance and stability enhancements
- Full tablet support
- Performance and stability enhancements
1.0.3
May 12, 2022
Thank you for using the Penske Service app. We’ve made the following updates to give you the best possible user experience:
- Multiple ETAs statuses have been updated to provide better visual accuracy
- Notification’s view has been updated
- Multiple ETAs statuses have been updated to provide better visual accuracy
- Notification’s view has been updated
1.0.2
Feb 25, 2022
Thanks for using the Penske Service app. This update includes several bug fixes and performance improvements.
1.0
Dec 14, 2021
Penske Service FAQ
Click here to learn how to download Penske Service in restricted country or region.
Check the following list to see the minimum requirements of Penske Service.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
Penske Service supports English
