Solar.SOS
Fronius Customer Support Tool
免費
2.6.0for iPhone, iPod touch
Age Rating
Solar.SOS 螢幕截圖
About Solar.SOS
Fronius Solar.SOS is a self-service solution for all technical queries. This is a business application that installers can use to initiate the service process online directly at the system location - quite simply with the serial number of the inverter or a state code.
In the space of a few clicks, Solar.SOS supports installers with troubleshooting and ordering replacement parts. The big advantage is that with this app installers can resolve technical problems themselves at any time.
Attention - this app is purely a solution for installers (B2B).
Features:
- Manage multiple accounts, all from a single account
- All orders at a glance (case overview)
- Rapid ordering of replacement parts
- Check the status of orders with ease
- Messaging function with technical support (case messages)
- Push notifications, e.g. information on current order status
- Access to all relevant Installation Instructions and Operating Instructions (YouTube, etc.)
In the space of a few clicks, Solar.SOS supports installers with troubleshooting and ordering replacement parts. The big advantage is that with this app installers can resolve technical problems themselves at any time.
Attention - this app is purely a solution for installers (B2B).
Features:
- Manage multiple accounts, all from a single account
- All orders at a glance (case overview)
- Rapid ordering of replacement parts
- Check the status of orders with ease
- Messaging function with technical support (case messages)
- Push notifications, e.g. information on current order status
- Access to all relevant Installation Instructions and Operating Instructions (YouTube, etc.)
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最新版本2.6.0更新日誌
Last updated on 2023年11月28日
歷史版本
This version includes new features that contribute to a better use of the tool, as well as improvements that fix crashes.
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Version History
2.6.0
2023年11月28日
This version includes new features that contribute to a better use of the tool, as well as improvements that fix crashes.
2.5.0
2023年07月05日
This version includes new features that contribute to a better use of the tool, as well as improvements that fix crashes.
2.4.2
2023年05月30日
This version includes improvements that fix crashes and shorten loading times of features.
2.4.1
2023年04月27日
This version includes the following new features:
- The ability to submit multiple serial numbers in one case.
- A news area that informs users about current topics.
- In addition, this version includes improvements that fix crashes and shorten loading times of features
- The ability to submit multiple serial numbers in one case.
- A news area that informs users about current topics.
- In addition, this version includes improvements that fix crashes and shorten loading times of features
2.4.0
2023年04月26日
This version includes the following new features:
- The ability to submit multiple serial numbers in one case.
- A news area that informs users about current topics.
- In addition, this version includes improvements that fix crashes and shorten loading times of features
- The ability to submit multiple serial numbers in one case.
- A news area that informs users about current topics.
- In addition, this version includes improvements that fix crashes and shorten loading times of features
2.3.0
2023年01月16日
This version includes the following new features:
- Improvement of the "Manuals" feature.
- In addition, this version includes improvements that fix crashes and shorten loading times of features
- Improvement of the "Manuals" feature.
- In addition, this version includes improvements that fix crashes and shorten loading times of features
2.1.2
2022年12月13日
This version includes minor bug fixes. Thanks for using Solar.SOS
2.1.1
2022年11月16日
This version includes the following new features:
- Offline availability of troubleshooting.
- Offline availability of case creation.
- Digital registration process for Australia, Canada, Italy and UK.
- Possibility to create a service order from an existing case.
- Possibility to close an existing Service Order.
- In addition, this version includes improvements that fix crashes and reduce feature load times.
- Offline availability of troubleshooting.
- Offline availability of case creation.
- Digital registration process for Australia, Canada, Italy and UK.
- Possibility to create a service order from an existing case.
- Possibility to close an existing Service Order.
- In addition, this version includes improvements that fix crashes and reduce feature load times.
2.0.7
2022年07月14日
This version includes improvements that fix crashes and shorten loading times of features.
2.0.3
2021年05月17日
This version includes minor bug fixes. Thanks for using Solar.SOS.
1.0.1
2021年02月18日
This version includes minor bug fixes. Thanks for using Solar.SOS.
1.0
2020年11月25日
Solar.SOS FAQ
點擊此處瞭解如何在受限國家或地區下載Solar.SOS。
以下為Solar.SOS的最低配置要求。
iPhone
須使用 iOS 12.0 或以上版本。
iPod touch
須使用 iOS 12.0 或以上版本。
Solar.SOS支持俄文, 匈牙利文, 德文, 意大利文, 捷克文, 法文, 波蘭文, 英文, 荷蘭文, 葡萄牙文, 西班牙文
