VidyoEngage
免費
19.1.2for iPhone, iPad and more
Age Rating
VidyoEngage 螢幕截圖
About VidyoEngage
VidyoEngage is a turnkey solution for video customer engagement that enables click-to video chat, skill-based routing, customer waiting treatments, post-call surveys, and call summaries. Ideal for customer contact centers and service centers who want to add a video communications channel, VidyoEngage helps bridge the gap between online convenience and emotional connections with your customers.
This app requires a paid subscription to VidyoEngage cloud services. By installing this application, you acknowledge that you have read and understood this description. You acknowledge that this application may require access to your camera to function properly. You consent to receive communications, updates, and upgrades from Vidyo for this application or from the operator of any Vidyo system to which this application connects (an "Operator"). The Operator of each Vidyo system to which this application connects may collect meeting usage data and personal information, such as your screen name and IP address, from the application when it connects to such system, which will be subject to any terms of services, privacy policy and/or similar provisions of such Operator. You can withdraw your consent at any time by uninstalling this application. If you need assistance with removing this application, please contact support@vidyo.com.
This app requires a paid subscription to VidyoEngage cloud services. By installing this application, you acknowledge that you have read and understood this description. You acknowledge that this application may require access to your camera to function properly. You consent to receive communications, updates, and upgrades from Vidyo for this application or from the operator of any Vidyo system to which this application connects (an "Operator"). The Operator of each Vidyo system to which this application connects may collect meeting usage data and personal information, such as your screen name and IP address, from the application when it connects to such system, which will be subject to any terms of services, privacy policy and/or similar provisions of such Operator. You can withdraw your consent at any time by uninstalling this application. If you need assistance with removing this application, please contact support@vidyo.com.
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最新版本19.1.2更新日誌
Last updated on 2020年05月18日
歷史版本
Updated VidyoClient Library To VC 3.5.21GA
Resolved Application Crashes
Resolved Device Switching Issues
Resolved Issues With Reading Profile Properties From Tenant
Resolved Application Crashes
Resolved Device Switching Issues
Resolved Issues With Reading Profile Properties From Tenant
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Version History
19.1.2
2020年05月18日
Updated VidyoClient Library To VC 3.5.21GA
Resolved Application Crashes
Resolved Device Switching Issues
Resolved Issues With Reading Profile Properties From Tenant
Resolved Application Crashes
Resolved Device Switching Issues
Resolved Issues With Reading Profile Properties From Tenant
19.1.1
2020年01月15日
Fixed bug with checkInteraction API usage
19.1
2019年05月23日
Custom Webview Support
VidyoClient Log Levels Updated
Advertising Video Autoplay Turned Off
VidyoClient Log Levels Updated
Advertising Video Autoplay Turned Off
18.4.2
2019年04月05日
Added German Language Support
Localization Fixes
Miscellaneous Bug Fixes
Localization Fixes
Miscellaneous Bug Fixes
18.4.1
2019年02月24日
Localization Gaps Were Fixed
Cosmetic UI Issues Addressed
Bug Fixes
Cosmetic UI Issues Addressed
Bug Fixes
18.4.0
2018年12月31日
Works With Latest VidyoEngage Messaging API For Permission Flow Support
Updated Bundle To Connect To All VidyoPortals
Updated To VC 3.5.14 Library (For iOS12+ Support)
Bug Fixes
Updated Bundle To Connect To All VidyoPortals
Updated To VC 3.5.14 Library (For iOS12+ Support)
Bug Fixes
18.3.0
2018年10月01日
Bug fixes
18.2.0
2018年08月07日
Sends Crashlytics reports on application crashes for faster resolution of issues
Ability to join 2nd customer journey
Ability to work with VidyoEngage for Genesys + VidyoEngage Express backends
Ability to handle newer adhoc and scheduled call link parameters/conditions
Bug fixes
Ability to join 2nd customer journey
Ability to work with VidyoEngage for Genesys + VidyoEngage Express backends
Ability to handle newer adhoc and scheduled call link parameters/conditions
Bug fixes
18.1.0
2018年03月29日
VidyoEngage FAQ
點擊此處瞭解如何在受限國家或地區下載VidyoEngage。
以下為VidyoEngage的最低配置要求。
iPhone
須使用 iOS 8.0 或以上版本。
iPad
須使用 iPadOS 8.0 或以上版本。
iPod touch
須使用 iOS 8.0 或以上版本。
VidyoEngage支持德文, 法文, 波蘭文, 瑞典文, 英文