VidyoEngage
Grátis
19.1.2for iPhone, iPad and more
Age Rating
VidyoEngage Capturas de tela
About VidyoEngage
VidyoEngage is a turnkey solution for video customer engagement that enables click-to video chat, skill-based routing, customer waiting treatments, post-call surveys, and call summaries. Ideal for customer contact centers and service centers who want to add a video communications channel, VidyoEngage helps bridge the gap between online convenience and emotional connections with your customers.
This app requires a paid subscription to VidyoEngage cloud services. By installing this application, you acknowledge that you have read and understood this description. You acknowledge that this application may require access to your camera to function properly. You consent to receive communications, updates, and upgrades from Vidyo for this application or from the operator of any Vidyo system to which this application connects (an "Operator"). The Operator of each Vidyo system to which this application connects may collect meeting usage data and personal information, such as your screen name and IP address, from the application when it connects to such system, which will be subject to any terms of services, privacy policy and/or similar provisions of such Operator. You can withdraw your consent at any time by uninstalling this application. If you need assistance with removing this application, please contact support@vidyo.com.
This app requires a paid subscription to VidyoEngage cloud services. By installing this application, you acknowledge that you have read and understood this description. You acknowledge that this application may require access to your camera to function properly. You consent to receive communications, updates, and upgrades from Vidyo for this application or from the operator of any Vidyo system to which this application connects (an "Operator"). The Operator of each Vidyo system to which this application connects may collect meeting usage data and personal information, such as your screen name and IP address, from the application when it connects to such system, which will be subject to any terms of services, privacy policy and/or similar provisions of such Operator. You can withdraw your consent at any time by uninstalling this application. If you need assistance with removing this application, please contact support@vidyo.com.
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Novidades da Última Versão 19.1.2
Last updated on May 18, 2020
Versões Antigas
Updated VidyoClient Library To VC 3.5.21GA
Resolved Application Crashes
Resolved Device Switching Issues
Resolved Issues With Reading Profile Properties From Tenant
Resolved Application Crashes
Resolved Device Switching Issues
Resolved Issues With Reading Profile Properties From Tenant
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Version History
19.1.2
May 18, 2020
Updated VidyoClient Library To VC 3.5.21GA
Resolved Application Crashes
Resolved Device Switching Issues
Resolved Issues With Reading Profile Properties From Tenant
Resolved Application Crashes
Resolved Device Switching Issues
Resolved Issues With Reading Profile Properties From Tenant
19.1.1
Jan 15, 2020
Fixed bug with checkInteraction API usage
19.1
May 23, 2019
Custom Webview Support
VidyoClient Log Levels Updated
Advertising Video Autoplay Turned Off
VidyoClient Log Levels Updated
Advertising Video Autoplay Turned Off
18.4.2
Apr 5, 2019
Added German Language Support
Localization Fixes
Miscellaneous Bug Fixes
Localization Fixes
Miscellaneous Bug Fixes
18.4.1
Feb 24, 2019
Localization Gaps Were Fixed
Cosmetic UI Issues Addressed
Bug Fixes
Cosmetic UI Issues Addressed
Bug Fixes
18.4.0
Dec 31, 2018
Works With Latest VidyoEngage Messaging API For Permission Flow Support
Updated Bundle To Connect To All VidyoPortals
Updated To VC 3.5.14 Library (For iOS12+ Support)
Bug Fixes
Updated Bundle To Connect To All VidyoPortals
Updated To VC 3.5.14 Library (For iOS12+ Support)
Bug Fixes
18.3.0
Oct 1, 2018
Bug fixes
18.2.0
Aug 7, 2018
Sends Crashlytics reports on application crashes for faster resolution of issues
Ability to join 2nd customer journey
Ability to work with VidyoEngage for Genesys + VidyoEngage Express backends
Ability to handle newer adhoc and scheduled call link parameters/conditions
Bug fixes
Ability to join 2nd customer journey
Ability to work with VidyoEngage for Genesys + VidyoEngage Express backends
Ability to handle newer adhoc and scheduled call link parameters/conditions
Bug fixes
18.1.0
Mar 29, 2018
VidyoEngage FAQ
Clique aqui para saber como baixar VidyoEngage em um país ou região restrita.
Confira a lista a seguir para ver os requisitos mínimos de VidyoEngage.
iPhone
Requer o iOS 8.0 ou posterior.
iPad
Requer o iPadOS 8.0 ou posterior.
iPod touch
Requer o iOS 8.0 ou posterior.
VidyoEngage suporta Alemão, Francês, Inglês, Polonês, Sueco