Your Flex Benefits
Mercer Marketplace 365+
Free
23.11.00for iPhone, iPad and more
Age Rating
Your Flex Benefits Screenshots
About Your Flex Benefits
For participants enrolled in Mercer Marketplace benefits powered by TRI-AD.
The Your Flex Benefits mobile app makes accessing your Mercer Marketplace Spending, Savings and Reimbursement Accounts powered by TRI-AD easy and convenient! Your Flex Benefits allows you to take your accounts with you wherever you go – 24/7 - to ensure you get the most out of your benefit dollars.
To use Your Flex Benefits mobile app you must register within the app, creating a Username and Password. Once you’ve created your account, simply use the Username and Password you created to access your accounts.
The features available in Your Flex Benefits mobile app allow you to:
· Check your account balances
· View claim status
· Manage your providers
· View information on your benefit elections, payments and contributions
· Submit a claim right from your mobile device
· Use your device’s camera to take a picture of your receipt and upload the image directly to your account
· Manage your Personal Profile and sign up for Account Alerts
· Report your Mercer Marketplace Benefits Card lost or stolen
· Order additional or replacement Benefits Cards for you and your eligible dependents
· Review online resources regarding eligible expenses, benefit summaries and more
Download the Your Flex Benefits mobile app today!
The Your Flex Benefits mobile app makes accessing your Mercer Marketplace Spending, Savings and Reimbursement Accounts powered by TRI-AD easy and convenient! Your Flex Benefits allows you to take your accounts with you wherever you go – 24/7 - to ensure you get the most out of your benefit dollars.
To use Your Flex Benefits mobile app you must register within the app, creating a Username and Password. Once you’ve created your account, simply use the Username and Password you created to access your accounts.
The features available in Your Flex Benefits mobile app allow you to:
· Check your account balances
· View claim status
· Manage your providers
· View information on your benefit elections, payments and contributions
· Submit a claim right from your mobile device
· Use your device’s camera to take a picture of your receipt and upload the image directly to your account
· Manage your Personal Profile and sign up for Account Alerts
· Report your Mercer Marketplace Benefits Card lost or stolen
· Order additional or replacement Benefits Cards for you and your eligible dependents
· Review online resources regarding eligible expenses, benefit summaries and more
Download the Your Flex Benefits mobile app today!
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What's New in the Latest Version 23.11.00
Last updated on Nov 17, 2023
Old Versions
• Ability to view status of online repayments.
• Support for rotation and preview of receipts/attachments
• Support landscape mode when viewing documents
• Support Forms and Documents
• Various usability Improvements
• Support for rotation and preview of receipts/attachments
• Support landscape mode when viewing documents
• Support Forms and Documents
• Various usability Improvements
Show More
Version History
23.11.00
Nov 17, 2023
• Ability to view status of online repayments.
• Support for rotation and preview of receipts/attachments
• Support landscape mode when viewing documents
• Support Forms and Documents
• Various usability Improvements
• Support for rotation and preview of receipts/attachments
• Support landscape mode when viewing documents
• Support Forms and Documents
• Various usability Improvements
23.08.00
Aug 24, 2023
• Enable OTP authentication for participant registration.
• View HSA plan status on Accounts page.
• Ability to transfer HSA funds to Devenir Investment.
• Various usability Improvements.
• View HSA plan status on Accounts page.
• Ability to transfer HSA funds to Devenir Investment.
• Various usability Improvements.
23.04.01
Apr 22, 2023
• Ability to self-unlock an account
• Ability to access HSA Tax Forms & Statements
• Improved Participant guidance for username character length
• Improved multiple accounts display
• Enhanced UI on Medicare and Lifestyle account screen
• New Beneficiary screens
• Application Version update
• Various usability Improvements
• Ability to access HSA Tax Forms & Statements
• Improved Participant guidance for username character length
• Improved multiple accounts display
• Enhanced UI on Medicare and Lifestyle account screen
• New Beneficiary screens
• Application Version update
• Various usability Improvements
22.11.04
Feb 8, 2023
Ability to access FSA/HSA store from home screen.
View quarterly/monthly spending details in Account screen.
View check cleared date on claims transactions.
Various usability improvements.
View quarterly/monthly spending details in Account screen.
View check cleared date on claims transactions.
Various usability improvements.
22.11.02
Feb 1, 2023
Ability to access FSA/HSA store from home screen.
View quarterly/monthly spending details in Account screen
View check cleared date on claims transaction.
Various Usability Improvements.
View quarterly/monthly spending details in Account screen
View check cleared date on claims transaction.
Various Usability Improvements.
22.11.01
Dec 8, 2022
Ability to access FSA/HSA store from home screen.
View quarterly/monthly spending details in Account screen
View check cleared date on claims transaction.
Various Usability Improvements.
View quarterly/monthly spending details in Account screen
View check cleared date on claims transaction.
Various Usability Improvements.
22.11.00
Nov 28, 2022
• Ability to access FSA/HSA store from home screen.
• View quarterly/monthly spending details in Account screen
• View check cleared date on claims transaction.
• Various Usability Improvements.
• View quarterly/monthly spending details in Account screen
• View check cleared date on claims transaction.
• Various Usability Improvements.
22.08.02
Oct 28, 2022
* Ability to unmark a claim as paid in account activity
* View IRS Reporting category on bill pay transactions
* Update Mobile phone number from Profile
* Various Usability Improvements
* View IRS Reporting category on bill pay transactions
* Update Mobile phone number from Profile
* Various Usability Improvements
22.05.00
Jul 27, 2022
• Ability to Change Password from Profile Screen
• Addition of Completed HSA Bill Pays to Account Activity
• Various Usability Improvements
• Addition of Completed HSA Bill Pays to Account Activity
• Various Usability Improvements
19.0.1
Nov 10, 2021
Security Updates.
15.0.1
Dec 1, 2020
In version 15.0.1 you will experience:
• An updated mobile interface
• Simplified registration
• A guided on-boarding experience
• Improved interface for self-service tasks
• An updated mobile interface
• Simplified registration
• A guided on-boarding experience
• Improved interface for self-service tasks
12.0.1
Dec 3, 2019
· design changes
12.0
Oct 11, 2019
· Direct Deposit Multi-Factor Authentication Improvements
· Add the ability to display a Plan Description
· Improvements to the display of deductible status
· Change dependent type 'Unknown' to 'Other'
· Improved display of plans during their run-out period
· Hide $0.00 values on account details to clean up the display
· Improvements to the issuing and replacement debit card processes
· Fixed an issue where in certain cases the provider name would overwrite the service description
· Add the ability to display a Plan Description
· Improvements to the display of deductible status
· Change dependent type 'Unknown' to 'Other'
· Improved display of plans during their run-out period
· Hide $0.00 values on account details to clean up the display
· Improvements to the issuing and replacement debit card processes
· Fixed an issue where in certain cases the provider name would overwrite the service description
11.5
Jul 16, 2019
· Added support for Eligible Expense List by plan type
· Updates to the Emma voice integration engine and responses
· Fixed an issue where logging with a saved username would fail for some users
· Updates to the Emma voice integration engine and responses
· Fixed an issue where logging with a saved username would fail for some users
11.0
May 10, 2019
· Time increase while switching between apps before forced logout
· Alerts and messages combined into one menu item
· HSA bill pay - pay me
· Update dynamic customer care contact information
· Adding dependents - default benefit accounts to ‘yes’
· Bank account information masked on ‘reimbursement preferences’ page
· Dependent ID to auto-populate when adding a new dependent
· Alerts and messages combined into one menu item
· HSA bill pay - pay me
· Update dynamic customer care contact information
· Adding dependents - default benefit accounts to ‘yes’
· Bank account information masked on ‘reimbursement preferences’ page
· Dependent ID to auto-populate when adding a new dependent
8.1
Mar 14, 2019
· Ability to activate your debit card
· If enabled by the admin, additional security for your direct deposit account information
· Easier access to add a dependent to your account
· If enabled by the admin, ability to allow a provider to validate your claim with their e-Signature
· Enhancements to the registration process to make it easier to complete registration
· Add the ability to display Employer/Division specific customer care contact information
· Updates to the transactions display
· Additional security features
· Improvements to the user interface
· If enabled by the admin, additional security for your direct deposit account information
· Easier access to add a dependent to your account
· If enabled by the admin, ability to allow a provider to validate your claim with their e-Signature
· Enhancements to the registration process to make it easier to complete registration
· Add the ability to display Employer/Division specific customer care contact information
· Updates to the transactions display
· Additional security features
· Improvements to the user interface
7.0
Aug 22, 2018
We’ve made our app even better with several exciting enhancements that will improve your experience, including:
· All new home page layout, showing you the most important information on your account first.
· Added the ability to scan product barcodes to instantly determine product eligibility of thousands of over-the-counter (OTC) products, taking the guess work out off shopping at the local pharmacy and getting the most out of your benefit plans.
· Created a new transactions page where you can view all transactions across your accounts in one convenient location.
· Added the ability to upload and attach receipts from the transactions page.
· Updated the transactions and claims logic to create a more cohesive user experience.
· Allow further claims classifications with Service Category Tiers
· Integration with the FSA Store® and the HSA Store® to empower participants to leverage their healthcare dollars.
· Integration with GoodBuyRx to help participants save up to 75% on prescriptions.
· In addition to resolving some nagging issues, we’ve also added several usability enhancements to the application.
· All new home page layout, showing you the most important information on your account first.
· Added the ability to scan product barcodes to instantly determine product eligibility of thousands of over-the-counter (OTC) products, taking the guess work out off shopping at the local pharmacy and getting the most out of your benefit plans.
· Created a new transactions page where you can view all transactions across your accounts in one convenient location.
· Added the ability to upload and attach receipts from the transactions page.
· Updated the transactions and claims logic to create a more cohesive user experience.
· Allow further claims classifications with Service Category Tiers
· Integration with the FSA Store® and the HSA Store® to empower participants to leverage their healthcare dollars.
· Integration with GoodBuyRx to help participants save up to 75% on prescriptions.
· In addition to resolving some nagging issues, we’ve also added several usability enhancements to the application.
6.0
Dec 14, 2017
Your Flex Benefits FAQ
Click here to learn how to download Your Flex Benefits in restricted country or region.
Check the following list to see the minimum requirements of Your Flex Benefits.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
Your Flex Benefits supports English, French, Spanish
