9.0.1
2024-04-07
Improvement and bug fixes.
9.0.0
2024-04-04
Improvement and bug fixes
8.4.0
2024-02-26
Improvement and bug fixes
8.2.0
2024-01-18
Improvement and bug fixes
7.0.1
2023-10-21
7.0.1 - Fixes and Improvements
7.0.0
2023-10-18
We regularly update ServiceMax Zinc to improve app performance and user experience.
5.27.2
2023-02-13
We regularly update ServiceMax Zinc to improve app performance and user experience.
5.26.2
2022-08-30
We regularly update ServiceMax Zinc to improve app performance and user experience.
5.26
2022-08-11
We regularly update ServiceMax Zinc to improve app performance and user experience.
5.25.2
2022-05-11
We regularly update ServiceMax Zinc to improve app performance and user experience.
5.25
2022-04-15
We regularly update ServiceMax Zinc to improve app performance and user experience.
5.24.3
2022-03-03
We regularly update ServiceMax Zinc to improve app performance and user experience.
5.24.2
2022-01-27
We regularly update ServiceMax Zinc to improve app performance and user experience.
5.24
2021-12-02
We regularly update ServiceMax Zinc to improve app performance and user experience.
5.23.1
2021-08-26
Bug fixes and minor enhancements.
5.21.1
2020-12-17
The latest Zinc release adds two new features designed to make it easier to explain things when you're on a video call. Now you can add live annotations on the video feed, to call out specific objects. Also you can grab a still photo from the video feed, annotation it, and send it to the person you're talking to. The release also includes various bug fixes andminor enhancements.
5.20.3
2020-09-23
Now chat-bot authors can include suggested responses with messages that bots send. Users can tap on these suggested responses to quickly reply to a question from a bot. The release also includes various bug fixes and minor enhancements.
5.20.2
2020-08-12
Now chat-bot authors can include suggested responses with messages that bots send. Users can tap on these suggested responses to quickly reply to a question from a bot. The release also includes various bug fixes and minor enhancements.
5.20.1
2020-07-22
Now chat-bot authors can include suggested responses with messages that bots send. Users can tap on these suggested responses to quickly reply to a question from a bot. The release also includes various bug fixes and minor enhancements.
5.20
2020-07-16
Now chat-bot authors can include suggested responses with messages that bots send. Users can tap on these suggested responses to quickly reply to a question from a bot. The release also includes various bug fixes and minor enhancements.
5.19.1
2020-06-18
Now you can edit and delete messages you’ve sent in Zinc! Simply long-press on a message and select either edit or delete from the menu. By default, users can edit or delete messages for up to 24 hours after they have been sent. However, organizations can configure their own custom policy. The release also contains miscellaneous bug fixes and small enhancements.
5.19
2020-06-08
Now you can edit and delete messages you’ve sent in Zinc! Simply long-press on a message and select either edit or delete from the menu. By default, users can edit or delete messages for up to 48 hours after they have been sent. However, organizations can configure their own custom policy.
This release also contains miscellaneous bug fixes and small enhancements.
5.18.2
2020-05-27
The latest release adds support for dark mode. It also includes critical improvements for calling aimed at enhancing audio and video quality and call reliability.
5.18.1
2020-05-20
The latest release adds support for dark mode. It also includes critical improvements for calling aimed at enhancing audio and video quality and call reliability.
5.18
2020-05-06
The latest release adds support for dark mode. It also includes critical improvements for calling aimed at enhancing audio and video quality and call reliability.
5.17.1
2020-03-31
Now you can set a custom status message directly in Zinc. Other people will see your status message near your name for as long as you have set it to be active. 5.17 also includes a number of enhancements to broadcasts, including support for longer broadcast text bodies, and other various bug fixes and small enhancements.
5.17
2020-03-24
Now you can set a custom status message directly in Zinc. Other people will see your status message near your name for as long as you have set it to be active. 5.17 also includes a number of enhancements to broadcasts, including support for longer broadcast text bodies, and other various bug fixes and small enhancements.
5.16.1
2020-01-14
Zinc 5.16 adds initial support for sending interactive snippets of content in Zinc conversations via a feature called Message Cards, which can be created through the messaging API. The update also contains miscellaneous bug fixes and minor enhancements.
5.16
2019-12-15
Zinc 5.16 adds initial support for sending interactive snippets of content in Zinc conversations via a feature called Message Cards, which can be created through the messaging API. The update also contains miscellaneous bug fixes and minor enhancements.
5.15.3
2019-11-25
Now you can search for messages in Zinc. Tap the search icon, type your search term, and tap on the messages tab to see all the messages that include the words you searched for. The release also contains various bug fixes and minor enhancements.
5.15.2
2019-10-22
Now you can search for messages in Zinc. Tap the search icon, type your search term, and tap on the messages tab to see all the messages that include the words you searched for. The release also contains various bug fixes and minor enhancements.
5.15.1
2019-10-05
Now you can search for messages in Zinc. Tap the search icon, type your search term, and tap on the messages tab to see all the messages that include the words you searched for. The release also contains various bug fixes and minor enhancements.
5.15
2019-09-27
Now you can search for messages in Zinc. Tap the search icon, type your search term, and tap on the messages tab to see all the messages that include the words you searched for. The release also contains various bug fixes and minor enhancements.
5.14.1
2019-08-06
The latest release adds French and German language support. The Zinc user interface will be displayed in French or German if either is selected as your phone’s preferred language in the iOS settings. The release also contains various bug fixes and minor enhancements.
5.14
2019-06-25
The latest release adds French and German language support. The Zinc user interface will be displayed in French or German if either is selected as your phone’s preferred language in the iOS settings. The release also contains various bug fixes and minor enhancements.
5.13.1
2019-05-16
The latest release has a few enhancements to make it easier to see important messages in Zinc. New, unread messages in a conversation are delineated from old messages you’ve already seen. When you go in to a conversation that has unread messages you’ll be taken to the oldest unread message instead of the most recent message, making it easier to catch up on everything you haven’t seen yet. Conversations that have unread messages that you have been mentioned in are highlighted in the recent conversations list. Various bug fixes and enhancements.
5.13
2019-04-23
The latest release has a few enhancements to make it easier to see important messages in Zinc. New, unread messages in a conversation are delineated from old messages you’ve already seen. When you go in to a conversation that has unread messages you’ll be taken to the oldest unread message instead of the most recent message, making it easier to catch up on everything you haven’t seen yet. Conversations that have unread messages that you have been mentioned in are highlighted in the recent conversations list. Various bug fixes and enhancements.
5.12
2013-09-17
Now hotline staffers can assign a request to a different person. When a request is assigned to a new owner that person is notified and added to the request conversation. Various bug fixes and minor enhancements.
5.11.1
2019-03-06
Now hotline staffers can transfer a request to a different hotline. When a request is transferred the staffers in the new hotline receive a request notification, prompting them to jump in and help out. Various bug fixes and minor enhancements.
5.11.0
2019-02-28
Now hotline staffers can transfer a request to a different hotline. When a request is transferred the staffers in the new hotline receive a request notification, prompting them to jump in and help out. Various bug fixes and minor enhancements.
5.10.1
2019-02-21
Now hotline staffers can see all their open requests in one feed. And they can instantly join a request conversation with a single click. Various bug fixes and minor enhancements.
5.10.0
2019-01-30
Now hotline staffers can see all their open requests in one feed. And they can instantly join a request conversation with a single click. Various bug fixes and minor enhancements.
5.9.0
2018-12-17
Now hotline staffers can close a hotline request with one tap. The new request banner lets hotline staffers see how long a request has been open, and close it with a quick tap on the “done” button. Various bug fixes and minor enhancements.
5.8.0
2018-11-22
Now you can send broadcasts with photos and videos. Recipients will see a thumbnail preview right in the broadcast and can tap to see the full photo or watch the video. Also scheduled broadcasts are now displayed in the All Broadcasts feed. Various enhancements related to video playback, and various bug fixes.
5.6.3
2018-10-02
Compatibility with iOS 12
5.6.2
2018-09-20
Compatibility with iOS 12
5.6.1
2018-09-04
Now you can send broadcasts with images and files! Recipients will see a thumbnail preview right in the broadcast and can tap to see the full image or file. Additional bug fixes and enhancements to broadcast composing on iPad.
5.6.0
2018-08-17
Now you can send broadcasts with images and files! Recipients will see a thumbnail preview right in the broadcast and can tap to see the full image or file. Various bug fixes and enhancements.
5.5.0
2018-08-01
Now broadcasters can address a broadcast to a user property, which will send the broadcast to every user in their organization who has that property! You can also search for people by property and see matches highlighted in search results. Various bug fixes and enhancements.
5.4.0
2018-06-29
Support for custom User Properties, displayed on each User Profile. Sync properties like job title, department, region, skills, or certifications from your existing employee system of record over to Zinc. This allows all users to see detailed info about each other in Zinc, making it easier to connect and find the right people at the right time.
5.3.2
2018-05-26
Configurable audio alerts and notifications for Push to Talk events.
Various bug fixes and enhancements.
5.3.1
2018-05-04
Various bug fixes and enhancements.
5.3.0
2018-04-24
Support for ServiceMax contextual conversations. Start, join, or continue a conversation within Zinc connected to a ServiceMax Work Order, Installed Product, Account or Case.
Various bug fixes and enhancements.
5.2.3
2018-04-13
Various bug fixes and enhancements.
5.2.2
2018-03-29
Various bug fixes and enhancements.
5.2.1
2018-03-06
Improved deep link support for app-to-app integrations.
Various bug fixes and small enhancements.
5.2.0
2018-02-17
Now you can “at mention” someone in a conversation to get their attention when you need it. Type the “@” sign then start typing their name and choose them from the list of suggestions. They’ll get a notification for your message even if they have the conversation muted.
Various bug fixes and small enhancements.
5.1.1
2018-02-14
Push to Talk users can now go into single-channel mode, which offers a streamlined user interface designed for people who are typically on one channel at a time.
Various bug fixes and small enhancements.
5.1
2018-02-08
Broadcasters can now send broadcasts to all users if they have “All Organization” broadcast permissions.
Various bug fixes and small enhancements.
5.0.4
2017-11-22
Broadcasters can now send broadcasts to any official group, broadcast list, or individual user they have permission to broadcast to.
Various bug fixes and small enhancements.
5.0.3
2017-11-08
We’ve got some exciting new updates! With version 5.0, we now offer:
• Push to Talk- A new mode! Stream audio like a two-way radio to an individual or group.
• Updated UI and New Icons - We’ve gone purple! In addition, we’ve made some major changes including:
• New conversation starter menu: Start a conversation in any mode with a single click.
• New message bubble colors to improve use for visually impaired users.
• New icons and color scheme: The Zinc logo and icon has a fresh new look. We’ve also updated all our main tab bar and removed descriptions underneath for a cleaner, more uniform look.
Some nice little fixes and enhancements throughout the app and support for iPhone X too!
Need help or want to give us feedback? Visit zinc.to/zincteam
5.0.2
2017-11-07
We’ve got some exciting new updates! With version 5.0, we now offer:
• Push to Talk- A new mode! Stream audio like a two-way radio to an individual or group.
• Updated UI and New Icons - We’ve gone purple! In addition, we’ve made some major changes including:
• New conversation starter menu: Start a conversation in any mode with a single click.
• New message bubble colors to improve use for visually impaired users.
• New icons and color scheme: The Zinc logo and icon has a fresh new look. We’ve also updated all our main tab bar and removed descriptions underneath for a cleaner, more uniform look.
Some nice little fixes and enhancements throughout the app and support for iPhone X too!
Need help or want to give us feedback? Visit zinc.to/zincteam
5.0.1
2017-10-26
We’ve got some exciting new updates! With version 5.0, we now offer:
• Push to Talk- A new mode! Stream audio like a two-way radio to an individual or group.
• Updated UI and New Icons - We’ve gone purple! In addition, we’ve made some major changes including:
• New conversation starter menu: Start a conversation in any mode with a single click.
• New message bubble colors to improve use for visually impaired users.
• New icons and color scheme: The Zinc logo and icon has a fresh new look. We’ve also updated all our main tab bar and removed descriptions underneath for a cleaner, more uniform look.
Some nice little fixes and enhancements throughout the app too!
Need help or want to give us feedback? Visit zinc.to/zincteam