4me App
Enterprise Service Management
Free
1.0.26for iPhone, iPad and more
Age Rating
4me App Screenshots
About 4me App
The 4me App makes it easy for enterprise employees to request support, and for support specialists to work on these requests when they are on the go.
The 4me App allows its users to:
- Search for knowledge articles (FAQs)
- Submit requests to IT, HR, facilities, etc.
- Track previously submitted requests
- Collaborate with requesters and support specialists
- Resolve requests
- Approve changes
- Work on project tasks
- Receive push notifications
- Add photos to requests and tasks
- Provide feedback on completed requests
- Submit and track time entries
- Report on service quality
4me is an enterprise service management (ESM) solution. It is the only ESM solution that makes it possible for all internal departments, like IT, HR and Facilities, to work together seamlessly with each other, as well as with the managed service providers to which some services have been outsourced. In addition to supporting the ITIL processes, 4me also provides fully integrated knowledge management, time tracking and project management capabilities.
For enterprise employees, 4me is the Self Service app that is always there for them whenever they need some help.
The 4me App allows its users to:
- Search for knowledge articles (FAQs)
- Submit requests to IT, HR, facilities, etc.
- Track previously submitted requests
- Collaborate with requesters and support specialists
- Resolve requests
- Approve changes
- Work on project tasks
- Receive push notifications
- Add photos to requests and tasks
- Provide feedback on completed requests
- Submit and track time entries
- Report on service quality
4me is an enterprise service management (ESM) solution. It is the only ESM solution that makes it possible for all internal departments, like IT, HR and Facilities, to work together seamlessly with each other, as well as with the managed service providers to which some services have been outsourced. In addition to supporting the ITIL processes, 4me also provides fully integrated knowledge management, time tracking and project management capabilities.
For enterprise employees, 4me is the Self Service app that is always there for them whenever they need some help.
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What's New in the Latest Version 1.0.26
Last updated on Apr 22, 2024
Old Versions
Fixes a bug where users have to re-login each time the app is shut down.
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Version History
1.0.26
Apr 22, 2024
Fixes a bug where users have to re-login each time the app is shut down.
1.0.25
Apr 9, 2024
This version adds support for managed configuration.
1.0.23
Jan 5, 2024
Added support for 4me accounts in the ch.4me.com domain.
1.0.22
Oct 4, 2023
The minimum required iOS version has been updated to 15.0.
1.0.20
Feb 20, 2023
- Added support for Switzerland environments
1.0.19
Dec 23, 2022
Fixes an issue with opening attachments
1.0.18
Oct 20, 2022
New features:
* The app now supports customers who have a 4me account in us.4me.com
Minor bug fixes:
* App no longer crashes on sign out
* The app now supports customers who have a 4me account in us.4me.com
Minor bug fixes:
* App no longer crashes on sign out
1.0.17
Aug 10, 2022
New features:
* The app now supports customers who have a 4me account in uk.4me.com
* UI Extensions with Google Maps now open in Apple or Google maps when pressed
Minor bug fixes:
* Viewing attachments now works properly
* The app now supports customers who have a 4me account in uk.4me.com
* UI Extensions with Google Maps now open in Apple or Google maps when pressed
Minor bug fixes:
* Viewing attachments now works properly
1.0.14
Dec 9, 2021
Bugfix: In rare cases, the "4me account selection" page was skipped when opening the app after signing out.
1.0.13
Nov 18, 2021
This version contains several security improvements.
1.0.12
Nov 11, 2021
This version contains several security improvements.
1.0.11
Sep 1, 2021
New feature: the app now supports customers who have a 4me account in au.4me.com.
1.0.10
Apr 23, 2021
This release includes the following enhancement:
* When you press the Back button on a form that has unsaved changes, you will now be asked to confirm before leaving the page.
* When you press the Back button on a form that has unsaved changes, you will now be asked to confirm before leaving the page.
1.0.9
Dec 9, 2020
This versions contains a few bug fixes:
* Improve appearance of landing page when phone is in dark mode
* Offer a way out when logging into a 4me account which SSO setup redirects to an inaccessible page
* Improve appearance of landing page when phone is in dark mode
* Offer a way out when logging into a 4me account which SSO setup redirects to an inaccessible page
1.0.7
Jul 15, 2020
The launch screen now shows the 4me logo with the Registered Trademark symbol.
1.0.6
Jul 2, 2020
This version fixes an app crash, which sometimes occurred when trying to attach a video to a note field.
1.0.5
Mar 10, 2020
New feature: added the ability to receive push notifications about Risks.
1.0.4
Apr 24, 2019
QR codes for Request Templates and Knowledge Articles now open in the 4me App.
1.0.3
Mar 5, 2019
Small improvement:
* When you sign out, the app returns to the initial view and any remaining notifications are dismissed.
* When you sign out, the app returns to the initial view and any remaining notifications are dismissed.
1.0.2
Feb 21, 2019
* Added translations in Dutch, German, French and Polish
* Fixed login issues for customers still on the itrp.com domain
* Fixed login issues for customers still on the itrp.com domain
1.0.1
Feb 15, 2019
Minor bug fix:
* Links to phone numbers and email addresses now work properly
* Links to phone numbers and email addresses now work properly
1.0
Feb 15, 2019
4me App FAQ
Click here to learn how to download 4me App in restricted country or region.
Check the following list to see the minimum requirements of 4me App.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
4me App supports English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian Nynorsk, Persian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Turkish
