4me App
Enterprise Service Management
Gratis
1.0.26for iPhone, iPad and more
Age Rating
لقطات الشاشة لـ 4me App
About 4me App
The 4me App makes it easy for enterprise employees to request support, and for support specialists to work on these requests when they are on the go.
The 4me App allows its users to:
- Search for knowledge articles (FAQs)
- Submit requests to IT, HR, facilities, etc.
- Track previously submitted requests
- Collaborate with requesters and support specialists
- Resolve requests
- Approve changes
- Work on project tasks
- Receive push notifications
- Add photos to requests and tasks
- Provide feedback on completed requests
- Submit and track time entries
- Report on service quality
4me is an enterprise service management (ESM) solution. It is the only ESM solution that makes it possible for all internal departments, like IT, HR and Facilities, to work together seamlessly with each other, as well as with the managed service providers to which some services have been outsourced. In addition to supporting the ITIL processes, 4me also provides fully integrated knowledge management, time tracking and project management capabilities.
For enterprise employees, 4me is the Self Service app that is always there for them whenever they need some help.
The 4me App allows its users to:
- Search for knowledge articles (FAQs)
- Submit requests to IT, HR, facilities, etc.
- Track previously submitted requests
- Collaborate with requesters and support specialists
- Resolve requests
- Approve changes
- Work on project tasks
- Receive push notifications
- Add photos to requests and tasks
- Provide feedback on completed requests
- Submit and track time entries
- Report on service quality
4me is an enterprise service management (ESM) solution. It is the only ESM solution that makes it possible for all internal departments, like IT, HR and Facilities, to work together seamlessly with each other, as well as with the managed service providers to which some services have been outsourced. In addition to supporting the ITIL processes, 4me also provides fully integrated knowledge management, time tracking and project management capabilities.
For enterprise employees, 4me is the Self Service app that is always there for them whenever they need some help.
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تحديث لأحدث إصدار 1.0.26
Last updated on 22/04/2024
الإصدارات القديمة
Fixes a bug where users have to re-login each time the app is shut down.
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Version History
1.0.26
22/04/2024
Fixes a bug where users have to re-login each time the app is shut down.
1.0.25
09/04/2024
This version adds support for managed configuration.
1.0.23
05/01/2024
Added support for 4me accounts in the ch.4me.com domain.
1.0.22
04/10/2023
The minimum required iOS version has been updated to 15.0.
1.0.20
20/02/2023
- Added support for Switzerland environments
1.0.19
23/12/2022
Fixes an issue with opening attachments
1.0.18
20/10/2022
New features:
* The app now supports customers who have a 4me account in us.4me.com
Minor bug fixes:
* App no longer crashes on sign out
* The app now supports customers who have a 4me account in us.4me.com
Minor bug fixes:
* App no longer crashes on sign out
1.0.17
10/08/2022
New features:
* The app now supports customers who have a 4me account in uk.4me.com
* UI Extensions with Google Maps now open in Apple or Google maps when pressed
Minor bug fixes:
* Viewing attachments now works properly
* The app now supports customers who have a 4me account in uk.4me.com
* UI Extensions with Google Maps now open in Apple or Google maps when pressed
Minor bug fixes:
* Viewing attachments now works properly
1.0.14
09/12/2021
Bugfix: In rare cases, the "4me account selection" page was skipped when opening the app after signing out.
1.0.13
18/11/2021
This version contains several security improvements.
1.0.12
11/11/2021
This version contains several security improvements.
1.0.11
01/09/2021
New feature: the app now supports customers who have a 4me account in au.4me.com.
1.0.10
23/04/2021
This release includes the following enhancement:
* When you press the Back button on a form that has unsaved changes, you will now be asked to confirm before leaving the page.
* When you press the Back button on a form that has unsaved changes, you will now be asked to confirm before leaving the page.
1.0.9
09/12/2020
This versions contains a few bug fixes:
* Improve appearance of landing page when phone is in dark mode
* Offer a way out when logging into a 4me account which SSO setup redirects to an inaccessible page
* Improve appearance of landing page when phone is in dark mode
* Offer a way out when logging into a 4me account which SSO setup redirects to an inaccessible page
1.0.7
15/07/2020
The launch screen now shows the 4me logo with the Registered Trademark symbol.
1.0.6
02/07/2020
This version fixes an app crash, which sometimes occurred when trying to attach a video to a note field.
1.0.5
10/03/2020
New feature: added the ability to receive push notifications about Risks.
1.0.4
24/04/2019
QR codes for Request Templates and Knowledge Articles now open in the 4me App.
1.0.3
05/03/2019
Small improvement:
* When you sign out, the app returns to the initial view and any remaining notifications are dismissed.
* When you sign out, the app returns to the initial view and any remaining notifications are dismissed.
1.0.2
21/02/2019
* Added translations in Dutch, German, French and Polish
* Fixed login issues for customers still on the itrp.com domain
* Fixed login issues for customers still on the itrp.com domain
1.0.1
15/02/2019
Minor bug fix:
* Links to phone numbers and email addresses now work properly
* Links to phone numbers and email addresses now work properly
1.0
15/02/2019
4me App FAQ
انقر هنا لمعرفة كيفية تنزيل 4me App في بلد أو منطقة محظورة.
تحقق من القائمة التالية لمعرفة الحد الأدنى من المتطلبات 4me App.
iPhone
Requiere iOS 15.0 o posterior.
iPad
Requiere iPadOS 15.0 o posterior.
iPod touch
Requiere iOS 15.0 o posterior.
4me App هي مدعومة على اللغات Español, Alemán, Búlgaro, Checo, Chino simplificado, Coreano, Croata, Danés, Eslovaco, Estonio, Finés, Francés, Griego, Húngaro, Indonesio, Inglés, Irlandés, Italiano, Japonés, Neerlandés, Noruego nynorsk, Persa, Polaco, Portugués, Rumano, Ruso, Sueco, Turco, Árabe