Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

IFS assyst Self Service Screenshots

iPad

iPhone

About IFS assyst Self Service

Employee self-service from IT and other departments, all from a modern mobile app powered by IFS’ assyst ESM & ITSM solution.

IFS assyst delivers great support and productivity through digital omnichannel experiences.

IFS assyst gives you control and flexibility to conduct key tasks anywhere and anytime – all from a modern mobile app powered by the IFS assyst ESM & ITSM solution.

A continuous, connected journey provides quick resolution and a positive customer experience interacting with IFS assyst. Empowering you as a customer to resolve issues your way.

Examples of things you can do in the app:

• Search – Quickly find the support and services that you have access to
• Shop for IT Services - Browse the service or support offerings in a catalog view
• Requests – Access self-service for requests or check the status of a request
• Approvals – You can reject or approve requests, changes and other decision tasks
• Log Issues / Requests – Raise support issues or request services for yourself or on behalf of other users
• Tailored Experience – The same self-service shortcuts, quick links and views are available from the self-service portal

Notes
This app may require additional licensing or user permissions to access or for certain features to be activated.
Detailed release notes can be found on the IFS assyst product documentation website.

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