CareAR Instruct
Free
23.03.002for iPhone, iPad and more
Age Rating
CareAR Instruct Screenshots
About CareAR Instruct
CareAR, A Xerox Company, provides a smart augmented reality support platform visually enabling your customer service, field service, and IT service staff to drive greater outcomes and experiences. Deflect costly dispatches and reduce time-sensitive resolutions through self-guided AR instructions. Your customers, employees, and field staff now have the next generation support tool to deflect and reduce downtime fast.
CareAR Instruct is an augmented reality visual support platform that engages users with visually immersive, step-by-step instructions. Step-by-step guidance is made easy by simply scanning the QR code of the object and launching into an enhanced AR experience, customized for the object of interest.
When the app detects the object in the live video feed, graphical indicators highlighting “hotspots” are presented, which map to parts and locations where textual guidance and video details are presented.
Hotspots and highlighted parts are overlaid on the live video feed and remain anchored in place, tracking to the parts even as the user moves around the object. CareAR Instruct’s intelligent search function makes it easy to find information associated with the asset.
Step-by-step guidance is enhanced by overlaid outlines of relevant parts and can include animated motion, all of which can deliver confidence in the instructions being provided.
CareAR Instruct is an augmented reality visual support platform that engages users with visually immersive, step-by-step instructions. Step-by-step guidance is made easy by simply scanning the QR code of the object and launching into an enhanced AR experience, customized for the object of interest.
When the app detects the object in the live video feed, graphical indicators highlighting “hotspots” are presented, which map to parts and locations where textual guidance and video details are presented.
Hotspots and highlighted parts are overlaid on the live video feed and remain anchored in place, tracking to the parts even as the user moves around the object. CareAR Instruct’s intelligent search function makes it easy to find information associated with the asset.
Step-by-step guidance is enhanced by overlaid outlines of relevant parts and can include animated motion, all of which can deliver confidence in the instructions being provided.
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What's New in the Latest Version 23.03.002
Last updated on Nov 5, 2023
Old Versions
In this release, we guide the user to use their mobile device's camera to scan the QR code. Additionally, we include some minor bug fixes.
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Version History
23.03.002
Nov 5, 2023
In this release, we guide the user to use their mobile device's camera to scan the QR code. Additionally, we include some minor bug fixes.
23.03.001
Oct 18, 2023
Updates include detailed session analytics and a few bug fixes.
23.02.003
Aug 10, 2023
Minor bug fixes.
23.02.002
Jun 23, 2023
Minor bug fixes.
23.02.001
Jun 16, 2023
Release 23.02 of CareAR Instruct app delivers the following:
• Content Download Optimization
• QR Code Support Long Link & URL Shortener
• Additional Content Hosting Options
• Loader for i3D / Digital Twin
• Content Download Optimization
• QR Code Support Long Link & URL Shortener
• Additional Content Hosting Options
• Loader for i3D / Digital Twin
23.01.001
Mar 5, 2023
Release 23.01 of CareAR Instruct app delivers the following:
- Language Localization
- App localization
- Experience localization
- Video subtitles
- Experience Builder support
- Advanced Content
- Experience Builder content
- Intelligent Search configuration
- Intelligent Search UI updates
- Flashlight
- Web API Support
- Language Localization
- App localization
- Experience localization
- Video subtitles
- Experience Builder support
- Advanced Content
- Experience Builder content
- Intelligent Search configuration
- Intelligent Search UI updates
- Flashlight
- Web API Support
22.02.003
Dec 8, 2022
Minor maintenance update.
22.02.002
Oct 21, 2022
With this release, we include session reporting and we let you know when experience content has been updated.
22.02
Aug 17, 2022
In this release, we introduce the following features:
- Interactive 3D (i3D) content
- Card Menu support
- Page Templates
- WebView for external pages
- Content Loading Tutorial
- Experience Content Updater
- Usability Improvements
- Interactive 3D (i3D) content
- Card Menu support
- Page Templates
- WebView for external pages
- Content Loading Tutorial
- Experience Content Updater
- Usability Improvements
22.01
Apr 18, 2022
New Features
• Updated User Interface
• Cancel Download Option for Long Downloads
• Version Number on About Screen
• Invoke Instruct Directly to a Specific AR Instruction
Bug Fixes
• QR Code Scanning in Certain Orientation
• Content Delete Menu Hide Time
• Intelligent Search Content Count
• Handle a Content Link that Arrives When Already Loading Content
• Camera Zoom Level on iOS Devices
• Updated User Interface
• Cancel Download Option for Long Downloads
• Version Number on About Screen
• Invoke Instruct Directly to a Specific AR Instruction
Bug Fixes
• QR Code Scanning in Certain Orientation
• Content Delete Menu Hide Time
• Intelligent Search Content Count
• Handle a Content Link that Arrives When Already Loading Content
• Camera Zoom Level on iOS Devices
21.01.002
Dec 5, 2021
CareAR Instruct FAQ
Click here to learn how to download CareAR Instruct in restricted country or region.
Check the following list to see the minimum requirements of CareAR Instruct.
iPhone
Requires iOS 12.0 or later.
iPad
Requires iPadOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
CareAR Instruct supports English