Connect Staff

Connect Staff



Free

6.0for iPhone, iPad and more
6.9
8 Ratings
Monscierge
Developer
17.6 MB
Size
Oct 31, 2023
Update Date
Travel
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Connect Staff Screenshots
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About Connect Staff

Connect Staff provides real-time two-way guest and staff communication. Help drive and improve guest satisfaction through customizable workflows and user roles by managing and responding to requests in real-time. Request assignments are set up within Connect CMS and be segmented to match the way you work. Tasks can be assigned or automatically re-assigned based on staff availability, time-of-day, request type or even by fulfillment ETA.

Guests' requests and staff tasks are available across mobile and tablet devices. Review data analytics from your dashboard, communicate with guests via SMS messaging, and measure staff efficiency and response times - all from one centralized, permission-based CMS (content management system).

Connect Staff is for the staff at locations utilizing the Monscierge Connect platform. The complete functionality of Connect Staff may not be available at all properties.
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What's New in the Latest Version 6.0

Last updated on Oct 31, 2023
Old Versions
updated UI and multi-property support
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Version History
6.0
Oct 31, 2023
updated UI and multi-property support
5.2.4
Aug 17, 2021
Minor bug fixes
5.2.3
Jan 28, 2021
Minor bug fixes
5.2.2
Apr 23, 2020
Updates to push notifications configuration
5.2.1
Mar 25, 2020
Various bug fixes for the Chat feature
5.2.0
Feb 27, 2020
This release adds the ability to access the new Maintenance Module
5.1.0
Aug 11, 2019
This release adds the ability to temporarily turn off request notifications while you’re off the clock.
5.0.4
May 10, 2019
Various enhancements
5.0.3
May 8, 2019
Speed and performance improvements
5.0.2
Apr 4, 2019
- Completely redesigned interface.
- Ability to add photos to a request.
- New guest option fields available.
- New Staff to Staff communication options.
4.14
Jul 7, 2016
Added localization, room number to Request Details, images to New Requests.

Minor bug fixes.
4.5
Jan 8, 2016
Various Enhancements
4.4
Dec 1, 2015
Various Enhancements
4.3
Nov 24, 2015
Various Enhancements
4.1
Oct 14, 2015
- iOS 9 compatibility updates
- Various enhancements
4.0
Sep 22, 2015
Various Enhancements
2.32.1
Mar 18, 2015
Various enhancements
2.28.1
Dec 20, 2014
Various enhancements
2.25.1
Oct 27, 2014
Various enhancements
2.22.1
Oct 6, 2014
Various enhancements
2.21.1
Sep 28, 2014
Various enhancements
2.19.1
Aug 16, 2014
Various enhancements
2.18.1
Jul 19, 2014
Various enhancements
2.17.1
Jun 29, 2014
Various enhancements
2.16.1
Jun 2, 2014
Various enhancements

Connect Staff FAQ

Click here to learn how to download Connect Staff in restricted country or region.
Check the following list to see the minimum requirements of Connect Staff.
iPhone
Requires iOS 12.4 or later.
iPad
Requires iPadOS 12.4 or later.
iPod touch
Requires iOS 12.4 or later.
Connect Staff supports English

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