Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

eCall by Otis Elevator Co Screenshots

iPhone

About eCall by Otis Elevator Co

YOUR PERSONAL ELEVATOR BUTTON

We’ve created the eCall app to provide you with a simple, clear elevator interface for your smartphone.
• Call from anywhere in the building
• Cellular or internet cloud connection

ACCESSIBILITY
Optional long walk and extended door dwell for enhanced passenger convenience.

One app. Many buildings.
• Search
• Register
• Use

Just download to get started.

What's New in the Latest Version 4.0

Last updated on Apr 9, 2024

Old Versions

Security Improvements.

Version History

4.0

Apr 9, 2024

Security Improvements.

3.9

Aug 14, 2023

App performance improvements.

3.8

Apr 16, 2023

App performance improvements.

3.7

Apr 21, 2022

App Performance Improvement

3.6

May 24, 2021

Improved App performance.

3.5

Jul 24, 2020

Improved error messaging.
Improved App performance.

3.4

Jun 12, 2020

Security Updates.

3.3

Jan 27, 2020

Improved app performance.
Improved logging functionality.
Bug fixes .

3.2

May 20, 2019

• iPhone X series support
• In-App updates on new app versions availability
• Report option to submit error logs
• Security enhancements
• Bug fixes

3.1

Mar 18, 2019

Fixed a new user registration issue.

3.0

Feb 6, 2019

1.Single registration to a building providing access to all elevator systems groups of the building.
2.Ability to control the access to public and private elevator system groups in a building.
3.UI improvements.
4.Bug fixes and performance improvements.

2.0

Apr 11, 2018

1. New app user registration process.
2. New User Interface to include Otis branding, scroll wheel and recent floors.
3. Added search buildings based on address.

1.2.1

Sep 23, 2016

The registration process has been simplified such that users will be receiving the One Time Passcode (OTP) to their registered e-mail id.
Provision for Multi-language has been supported.

1.2

Jul 22, 2016

The registration process has been simplified such that users will be receiving the One Time Passcode (OTP) to their registered e-mail id.
Provision for Multi-language has been supported.

1.1

Jun 9, 2016

The registration process has been simplified such that users will be receiving the One Time Passcode (OTP) to their registered e-mail id.
Provision for Multi-language has been supported.

1.0

Feb 26, 2016

Feedback Report

eCall by Otis Elevator Co FAQ

How to download eCall by Otis Elevator Co if it’s not available in your country?

Click here to learn how to download eCall by Otis Elevator Co in restricted country or region.

What's the minimum requirements to run eCall by Otis Elevator Co?

Check the following list to see the minimum requirements of eCall by Otis Elevator Co.

iPhone

Requires iOS 12.0 or later.

iPod touch

Requires iOS 12.0 or later.

What language does eCall by Otis Elevator Co support?

eCall by Otis Elevator Co supports English, Danish, Dutch, Finnish, French, German, Greek, Italian, Norwegian Bokmål, Norwegian Nynorsk, Polish, Simplified Chinese, Slovak, Spanish, Traditional Chinese