Exact Field Service Q
Free
1.4.6for iPhone, iPad
Age Rating
Exact Field Service Q Screenshots
About Exact Field Service Q
Working in the field without an internet connection?
The Exact Field Service Q app makes it possible for service engineers to fully manage their service activities even without an internet connection. Give your field service engineers mobile access to all relevant information they need.
This app is part of the Exact Service Management solution.
With the Exact Field Service Q app, service engineers have all work order information, customer service history, documents, service parts info, manuals etc. available in the field. They do not need to have an internet connection when registering their work. All they need to do is upload their work to Exact Synergy Enterprise when they have that internet connection.
Key features:
• Working without an internet connection
• Overview of planned service activities
• Navigation to service address to optimize travel time
• All information in hand for each service activity
• Register the actual hours spent and materials used
• View configuration details
• Link pictures to the service activity
• Have the customer sign off on service activities
• The service report including customer signature stored as PDF
• E-mail service slip to the customer
• The signed service order is ready for approval and the service activity can be invoiced if all service orders are signed
• With an internet connection view service history, repairs, warranties and more of the service configuration
• With an internet connection insight into detailed parts documentation leading to high first time fix rate and best possible service
Requirements:
• The Exact Field Service Q app is available as of Exact Synergy Enterprise Product Update 256 and Exact Globe Next Product Update 411.
• As a user you need to have a service engineer role.
The Exact Field Service Q app makes it possible for service engineers to fully manage their service activities even without an internet connection. Give your field service engineers mobile access to all relevant information they need.
This app is part of the Exact Service Management solution.
With the Exact Field Service Q app, service engineers have all work order information, customer service history, documents, service parts info, manuals etc. available in the field. They do not need to have an internet connection when registering their work. All they need to do is upload their work to Exact Synergy Enterprise when they have that internet connection.
Key features:
• Working without an internet connection
• Overview of planned service activities
• Navigation to service address to optimize travel time
• All information in hand for each service activity
• Register the actual hours spent and materials used
• View configuration details
• Link pictures to the service activity
• Have the customer sign off on service activities
• The service report including customer signature stored as PDF
• E-mail service slip to the customer
• The signed service order is ready for approval and the service activity can be invoiced if all service orders are signed
• With an internet connection view service history, repairs, warranties and more of the service configuration
• With an internet connection insight into detailed parts documentation leading to high first time fix rate and best possible service
Requirements:
• The Exact Field Service Q app is available as of Exact Synergy Enterprise Product Update 256 and Exact Globe Next Product Update 411.
• As a user you need to have a service engineer role.
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What's New in the Latest Version 1.4.6
Last updated on Mar 23, 2020
Old Versions
Small improvements for Dark mode.
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Version History
1.4.6
Mar 23, 2020
Small improvements for Dark mode.
1.4.5
Feb 25, 2020
- Somtimes the numbers on the 'device preview' did not show decimals. This has been solved
- Small improvements for devices without the home button with Touch ID.
- Small improvements for devices without the home button with Touch ID.
1.4.4
Nov 8, 2016
Small improvements
Exact Field Service Q FAQ
Click here to learn how to download Exact Field Service Q in restricted country or region.
Check the following list to see the minimum requirements of Exact Field Service Q.
iPhone
iPad
Exact Field Service Q supports Dutch, English, German, Spanish