Insightly Service

Insightly Service



Free

1.6for iPhone, iPod touch
Insightly
Developer
81.4 MB
Size
Apr 30, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Insightly Service Screenshots
Insightly Service posterInsightly Service posterInsightly Service posterInsightly Service poster

About Insightly Service

The Insightly Service mobile app allows you to keep on top of your customer service tasks even while away from your desk or on the go. This companion app to Insightly Service allows you to quickly and easily respond to customer inquiries from the convenience of a mobile-optimized touch interface.

Beautiful Dashboards:
The home page allows you to see the complete list of your dashboards and cards so you can review critical service KPI's and dashboard metrics and drill down to spot potential issues or productivity problems.

Ticket Queues and Lists:
Keep on top of new tickets coming in or those assigned to you in real-time, and search across all tickets within Insightly to find customer issues quickly.

Review and Respond to Customers:
Review the details on tickets and quickly respond to customers right from within the mobile app on the go. Set ticket properties and priorities, and get notifications on ticket updates.

Apply Macros to boost productivity:
Apply macros to tickets to set properties and add replies with just a couple of taps so you can respond to customers faster and deal with common issues quickly.
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What's New in the Latest Version 1.6

Last updated on Apr 30, 2024
Old Versions
- Added support for Default Ticket Comment setting
- Added support for searchable drop-downs for Custom Fields
- Updated search result layouts for Contacts
- Bug fixes and performance improvements
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Version History
1.6
Apr 30, 2024
- Added support for Default Ticket Comment setting
- Added support for searchable drop-downs for Custom Fields
- Updated search result layouts for Contacts
- Bug fixes and performance improvements
1.5.4
Feb 22, 2024
Fixes issue with dynamic layout rules preventing saves in certain configurations
1.5.1
Dec 4, 2023
Fixes issue with logging in using email and password
1.5
Sep 22, 2023
- Custom Buttons: Quickly execute actions directly from a record
- Dashboard Drill Paths: Drill down from card to card through a dataset
- New Action menu option for Organization: Clone This Organization
- Display SMTP error messages on failed Ticket comments
- Bug fixes and performance improvements
1.4.1
Apr 18, 2023
- New Action menu options for Contacts, Organizations, Tasks, and Tickets
- Bug fixes and performance improvements
1.4
Apr 10, 2023
- New Action menu options for Contacts, Organizations, Tasks, and Tickets
- Bug fixes and performance improvements
1.3
Jan 17, 2023
- Show/hide password on the login screen
- Bulk apply Macro on Tickets
- Insert an inline image into a Ticket Comment
- Bug fixes and performance improvements
1.2
Oct 7, 2022
* Trash Bin for Mobile
* New Bulk Actions: Add Tags, Add Links, Add Note, Accept Queue Records (Tickets)
* List view sorting and grouping enhancements
* Support files in Macros (Tickets)
1.1.1
Jul 22, 2022
- Bug fixes and performance improvements
1.1
Jun 28, 2022
- Filter by Tags on list views
- Bulk Actions on list views (Delete, Bulk Edit, Change Record Owner)
- Who is viewing this Ticket
- Create Follow-up to closed Ticket
- Change public reply to internal
- Ticket CC and BCC fields
- Bug fixes and performance improvements
1.0.1
Mar 25, 2022

Insightly Service FAQ

Click here to learn how to download Insightly Service in restricted country or region.
Check the following list to see the minimum requirements of Insightly Service.
iPhone
Requires iOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Insightly Service supports English, French, German, Italian, Japanese, Portuguese, Spanish

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