Insightly Service
Gratis
1.6for iPhone, iPod touch
Age Rating
لقطات الشاشة لـ Insightly Service
About Insightly Service
The Insightly Service mobile app allows you to keep on top of your customer service tasks even while away from your desk or on the go. This companion app to Insightly Service allows you to quickly and easily respond to customer inquiries from the convenience of a mobile-optimized touch interface.
Beautiful Dashboards:
The home page allows you to see the complete list of your dashboards and cards so you can review critical service KPI's and dashboard metrics and drill down to spot potential issues or productivity problems.
Ticket Queues and Lists:
Keep on top of new tickets coming in or those assigned to you in real-time, and search across all tickets within Insightly to find customer issues quickly.
Review and Respond to Customers:
Review the details on tickets and quickly respond to customers right from within the mobile app on the go. Set ticket properties and priorities, and get notifications on ticket updates.
Apply Macros to boost productivity:
Apply macros to tickets to set properties and add replies with just a couple of taps so you can respond to customers faster and deal with common issues quickly.
Beautiful Dashboards:
The home page allows you to see the complete list of your dashboards and cards so you can review critical service KPI's and dashboard metrics and drill down to spot potential issues or productivity problems.
Ticket Queues and Lists:
Keep on top of new tickets coming in or those assigned to you in real-time, and search across all tickets within Insightly to find customer issues quickly.
Review and Respond to Customers:
Review the details on tickets and quickly respond to customers right from within the mobile app on the go. Set ticket properties and priorities, and get notifications on ticket updates.
Apply Macros to boost productivity:
Apply macros to tickets to set properties and add replies with just a couple of taps so you can respond to customers faster and deal with common issues quickly.
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تحديث لأحدث إصدار 1.6
Last updated on 30/04/2024
الإصدارات القديمة
- Added support for Default Ticket Comment setting
- Added support for searchable drop-downs for Custom Fields
- Updated search result layouts for Contacts
- Bug fixes and performance improvements
- Added support for searchable drop-downs for Custom Fields
- Updated search result layouts for Contacts
- Bug fixes and performance improvements
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Version History
1.6
30/04/2024
- Added support for Default Ticket Comment setting
- Added support for searchable drop-downs for Custom Fields
- Updated search result layouts for Contacts
- Bug fixes and performance improvements
- Added support for searchable drop-downs for Custom Fields
- Updated search result layouts for Contacts
- Bug fixes and performance improvements
1.5.4
22/02/2024
Fixes issue with dynamic layout rules preventing saves in certain configurations
1.5.1
04/12/2023
Fixes issue with logging in using email and password
1.5
22/09/2023
- Custom Buttons: Quickly execute actions directly from a record
- Dashboard Drill Paths: Drill down from card to card through a dataset
- New Action menu option for Organization: Clone This Organization
- Display SMTP error messages on failed Ticket comments
- Bug fixes and performance improvements
- Dashboard Drill Paths: Drill down from card to card through a dataset
- New Action menu option for Organization: Clone This Organization
- Display SMTP error messages on failed Ticket comments
- Bug fixes and performance improvements
1.4.1
18/04/2023
- New Action menu options for Contacts, Organizations, Tasks, and Tickets
- Bug fixes and performance improvements
- Bug fixes and performance improvements
1.4
10/04/2023
- New Action menu options for Contacts, Organizations, Tasks, and Tickets
- Bug fixes and performance improvements
- Bug fixes and performance improvements
1.3
17/01/2023
- Show/hide password on the login screen
- Bulk apply Macro on Tickets
- Insert an inline image into a Ticket Comment
- Bug fixes and performance improvements
- Bulk apply Macro on Tickets
- Insert an inline image into a Ticket Comment
- Bug fixes and performance improvements
1.2
07/10/2022
* Trash Bin for Mobile
* New Bulk Actions: Add Tags, Add Links, Add Note, Accept Queue Records (Tickets)
* List view sorting and grouping enhancements
* Support files in Macros (Tickets)
* New Bulk Actions: Add Tags, Add Links, Add Note, Accept Queue Records (Tickets)
* List view sorting and grouping enhancements
* Support files in Macros (Tickets)
1.1.1
22/07/2022
- Bug fixes and performance improvements
1.1
28/06/2022
- Filter by Tags on list views
- Bulk Actions on list views (Delete, Bulk Edit, Change Record Owner)
- Who is viewing this Ticket
- Create Follow-up to closed Ticket
- Change public reply to internal
- Ticket CC and BCC fields
- Bug fixes and performance improvements
- Bulk Actions on list views (Delete, Bulk Edit, Change Record Owner)
- Who is viewing this Ticket
- Create Follow-up to closed Ticket
- Change public reply to internal
- Ticket CC and BCC fields
- Bug fixes and performance improvements
1.0.1
25/03/2022
Insightly Service FAQ
انقر هنا لمعرفة كيفية تنزيل Insightly Service في بلد أو منطقة محظورة.
تحقق من القائمة التالية لمعرفة الحد الأدنى من المتطلبات Insightly Service.
iPhone
Requiere iOS 13.0 o posterior.
iPod touch
Requiere iOS 13.0 o posterior.
Insightly Service هي مدعومة على اللغات Español, Alemán, Francés, Inglés, Italiano, Japonés, Portugués