MyGEHealthcare
Free
3.4.3for iPhone, iPad and more
9.7
7 Ratings
GE HealthCare Technologies Inc
Developer
41.6 MB
Size
Jun 6, 2024
Update Date
Medical
Category
4+
Age Rating
Age Rating
MyGEHealthcare Screenshots
About MyGEHealthcare
The easy way to manage your GE Healthcare service and support in one place – anytime, anywhere. It’s simple and fast to create and track service requests from initial contact to completion, monitor planned service needs, initiate unplanned service calls, and proactively manage service for your entire diagnostic imaging fleet, whenever and wherever you want.
Main Features:
- Create service requests and track service through completion
- View service request history and upcoming planned service
- Get real-time push notifications for every step of the service process.
Main Features:
- Create service requests and track service through completion
- View service request history and upcoming planned service
- Get real-time push notifications for every step of the service process.
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What's New in the Latest Version 3.4.3
Last updated on Jun 6, 2024
Old Versions
New images and layout
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Version History
3.4.3
Jun 6, 2024
New images and layout
3.4.2
Nov 9, 2023
-UI Enhancement
-Now providing a better visibility Biomed department.
- Implemented pagination on Equipment selection for better CX (Onboarding).
-Spin-off branding changes for MyGEHealthcare mobile app.
-MyEquipment
– translation updates.
-Performance improvement
-Defect fixes
-Now providing a better visibility Biomed department.
- Implemented pagination on Equipment selection for better CX (Onboarding).
-Spin-off branding changes for MyGEHealthcare mobile app.
-MyEquipment
– translation updates.
-Performance improvement
-Defect fixes
3.3.0
Jul 20, 2023
-Spin-off updates Global
-Contract /Warranty Push notification (Converged)
-Support Extended Warranty (USCAN)
-CRM migration
– UKI
-Deep link (LATAM)
-Performance Improvements
-Defect fixes
-Contract /Warranty Push notification (Converged)
-Support Extended Warranty (USCAN)
-CRM migration
– UKI
-Deep link (LATAM)
-Performance Improvements
-Defect fixes
3.2.0
May 26, 2023
-South Africa -Converged experience go-live (EMEA)
-Addition of PHI warning – SR creation (Global)
-Countries drill-down options for LATAM and EMEA
-CRM migration changes (EMEA)
-New End of Contract/Warranty Notification
-Improve Custom experience (Planned Tracker)
-Supporting Deep-link navigation
-Addition of PHI warning – SR creation (Global)
-Countries drill-down options for LATAM and EMEA
-CRM migration changes (EMEA)
-New End of Contract/Warranty Notification
-Improve Custom experience (Planned Tracker)
-Supporting Deep-link navigation
3.1.0
Feb 16, 2023
-PCS – Additional Modality support
-New Planned Maintenance Tracker
-Defects and Incident Fixes
-Performance improvements.
-New Planned Maintenance Tracker
-Defects and Incident Fixes
-Performance improvements.
3.0.0
Jan 4, 2023
Enhancement and Spin-off changes
2.11.0
Aug 4, 2022
-SVMX - Add extension number (Global)
-[LATAM/ SMAX] Adding caseOrigin information on Payload
-Part Tracker - Notification (USCAN & LATAM)
-Performance improvements
-Incident / defects Resolutions
-[LATAM/ SMAX] Adding caseOrigin information on Payload
-Part Tracker - Notification (USCAN & LATAM)
-Performance improvements
-Incident / defects Resolutions
2.10.0
Mar 4, 2022
• ServiceMax migration wave 2 (EMEA)
• Revamp - Service Timeline (Global)
• Part Tracker (USCAN & LATAM)
• LATAM convergence Work(LATAM)
• Translation update (South Korea)
• Performance improvements
• Revamp - Service Timeline (Global)
• Part Tracker (USCAN & LATAM)
• LATAM convergence Work(LATAM)
• Translation update (South Korea)
• Performance improvements
2.9.0
Dec 16, 2021
- BioMetric Authentication
- Translations Missing for Certain Pages
- Restrict SR problem statement to English language
- Remove- minimum preference alert in Equipment screen
- Contact Number Restriction
- Translations Missing for Certain Pages
- Restrict SR problem statement to English language
- Remove- minimum preference alert in Equipment screen
- Contact Number Restriction
2.8.0
Sep 20, 2021
-Account setup in-progress check
-Adding SIP status for PM SR
-Helium Level unit fix
-App Support - ServiceNow API update
-New on-boarding experience
-Search option and selection count - Equipment Settings
-Performance improvements
-Adding SIP status for PM SR
-Helium Level unit fix
-App Support - ServiceNow API update
-New on-boarding experience
-Search option and selection count - Equipment Settings
-Performance improvements
2.7.0
Aug 20, 2021
-Push notification -Revamp (Global)
-Showing MUST Job # post migration (France and South Africa)
-Bolivia Go-Live (LATAM)
-SR Limit alert msg (Global)
-LATAM Converged UAT Build
-Translation Update -NPS (JAPAN)
-MUST - character Unicode fix (Bulgaria)
-Performance improvements
-Showing MUST Job # post migration (France and South Africa)
-Bolivia Go-Live (LATAM)
-SR Limit alert msg (Global)
-LATAM Converged UAT Build
-Translation Update -NPS (JAPAN)
-MUST - character Unicode fix (Bulgaria)
-Performance improvements
2.6.0
Jul 24, 2021
--ServiceMax Migration - (EMEA)
-With entire data load migrated to ServiceMax from MUST CRM. MyGEHC Mobile app is also migrated to ServiceMax for France and South Africa users..
-Now all the SR initiated from the Mobile app, will get created in ServiceMax.
--Bermuda go-live (USCAN)
-Now MyGEHC Mobile app is available for Bermuda user.
--Contact # formatting (Japan)
-App will allow user can add special characters in phone number filed to distinguish extension number
--Latency Issue resolved for asset search (South Asia)
--Incident / defects Resolutions
-With entire data load migrated to ServiceMax from MUST CRM. MyGEHC Mobile app is also migrated to ServiceMax for France and South Africa users..
-Now all the SR initiated from the Mobile app, will get created in ServiceMax.
--Bermuda go-live (USCAN)
-Now MyGEHC Mobile app is available for Bermuda user.
--Contact # formatting (Japan)
-App will allow user can add special characters in phone number filed to distinguish extension number
--Latency Issue resolved for asset search (South Asia)
--Incident / defects Resolutions
2.5.0
Jun 18, 2021
• Null Activity Check (USCAN)
• MUST Special Character fix
• Limit # of SRs created on an Asset (Global)
• App Access Lockdown Alert (EMEA)
• Updated PM timeline translation for French Canadian users
• Incident / defects Resolutions
• MUST Special Character fix
• Limit # of SRs created on an Asset (Global)
• App Access Lockdown Alert (EMEA)
• Updated PM timeline translation for French Canadian users
• Incident / defects Resolutions
2.4.0
May 21, 2021
-Direct link to MyGEHC app from iCenter. Account Setup
-Translations are update for Thai, French and Deutsch
-Label Translation Updates – Turkey
-Updated labels for Equipment status and SR type
-Label Change – Japan
-Labels updated for SR create flow and SR details screen.
-Updated French Canadian Translation - Service Activity (USCAN)
-Incident/ Defects Resolutions
-Translations are update for Thai, French and Deutsch
-Label Translation Updates – Turkey
-Updated labels for Equipment status and SR type
-Label Change – Japan
-Labels updated for SR create flow and SR details screen.
-Updated French Canadian Translation - Service Activity (USCAN)
-Incident/ Defects Resolutions
2.3.0
May 2, 2021
-Consolidated API for SR Create (USCAN)
-Equipment Sorting Update (USCAN)
-Logic change for Corrective and FMI SR (ASEAN)
-New look to Technical Support Card for HTM users (USCAN)
-Timestamp Update – SIP & Engineer Assigned (USCAN)
-Improved Error handling for Account Setup (USCAN)
-Phone Number API Translation Updates (Global)
-Calendar Translation for Months and Weekdays (Global)
-Equipment Sorting Update (USCAN)
-Logic change for Corrective and FMI SR (ASEAN)
-New look to Technical Support Card for HTM users (USCAN)
-Timestamp Update – SIP & Engineer Assigned (USCAN)
-Improved Error handling for Account Setup (USCAN)
-Phone Number API Translation Updates (Global)
-Calendar Translation for Months and Weekdays (Global)
2.2.0
Mar 26, 2021
We’re excited to bring this new update to you with the following goodies:
* Metrics using Adobe Analytics. (Global)
* New logic to prevent duplicate notifications. (USCAN)
* Push notifications now available in Canadian French. (USCAN)
* Support tickets will be raised in case of account configuration issue. (USCAN)
* Separate On-boarding Flag
* MUST Logic Change for Debrief
* Active Modality Update (Canada)
* Metrics using Adobe Analytics. (Global)
* New logic to prevent duplicate notifications. (USCAN)
* Push notifications now available in Canadian French. (USCAN)
* Support tickets will be raised in case of account configuration issue. (USCAN)
* Separate On-boarding Flag
* MUST Logic Change for Debrief
* Active Modality Update (Canada)
2.1.0
Feb 20, 2021
We’re excited to bring this new update to you with the following goodies:
* Service (Global)
* Adding translations for the abbreviations used to display the elapsed time – applicable for customers as well as employees.
* Account - Equipment Settings (Global)
* Equipment Search Toggle Logic Update - unselected item will only disappear from screen after user clicks on 'Back' or 'Cancel" button.
* Privacy Policy (EU)
* In account screen, now user have an option to view the privacy policy.
* SFDC Account Alert (USCAN)
* If facilities are not configured for the account, post login an alert with be displayed to the user with an option to contact support.
* PM logic change (Japan and EU)
* Displayed time zone will be in UTC (LATAM)
* Character Restrictions for SR create (MUST) - now user will not be able to add emojis in details while creating SR
* List of active modalities will be visible to customers in filter and equipment settings. (USCAN)
* Visual Enhancement
* Now app will display complete facility name in multiple lines. (Global)
* Monitoring Screen design is now consistent with other screen design (USCAN)
* Service (Global)
* Adding translations for the abbreviations used to display the elapsed time – applicable for customers as well as employees.
* Account - Equipment Settings (Global)
* Equipment Search Toggle Logic Update - unselected item will only disappear from screen after user clicks on 'Back' or 'Cancel" button.
* Privacy Policy (EU)
* In account screen, now user have an option to view the privacy policy.
* SFDC Account Alert (USCAN)
* If facilities are not configured for the account, post login an alert with be displayed to the user with an option to contact support.
* PM logic change (Japan and EU)
* Displayed time zone will be in UTC (LATAM)
* Character Restrictions for SR create (MUST) - now user will not be able to add emojis in details while creating SR
* List of active modalities will be visible to customers in filter and equipment settings. (USCAN)
* Visual Enhancement
* Now app will display complete facility name in multiple lines. (Global)
* Monitoring Screen design is now consistent with other screen design (USCAN)
2.0.0
Feb 9, 2021
We’re excited to bring this new update to you with the following goodies:
* Ability to better manage the types of push notification at the SR type level.
* Ability to manage a small set of equipment. Now users can individually select
equipment which they want to monitor or access.
* Enhanced search functionality (Global).
* Latest equipment status is visible in all the screens. (USCAN).
* Standardised modality names and abbreviations (USCAN).
* Ability to better manage the types of push notification at the SR type level.
* Ability to manage a small set of equipment. Now users can individually select
equipment which they want to monitor or access.
* Enhanced search functionality (Global).
* Latest equipment status is visible in all the screens. (USCAN).
* Standardised modality names and abbreviations (USCAN).
1.9.2
Oct 20, 2020
We’re excited to bring this new update to you with the following changes:
• User Interface enhancements
• Linguistic improvements and usability upgrades
• User Interface enhancements
• Linguistic improvements and usability upgrades
1.9.1
Sep 11, 2020
We’re excited to bring this new update to you with the following changes:
• User Interface enhancements
• Linguistic improvements and usability upgrades
• User Interface enhancements
• Linguistic improvements and usability upgrades
1.9.0
Aug 20, 2020
We’re excited to bring this new update to you with the following changes:
• User Interface enhancements
• Linguistic improvements and usability upgrades
• User Interface enhancements
• Linguistic improvements and usability upgrades
1.8.0
Jul 24, 2020
We’re excited to bring this new update to you with the following changes:
• User interface enhancements
• Linguistic improvements and usability upgrades
• User interface enhancements
• Linguistic improvements and usability upgrades
1.7.0
Jun 26, 2020
We’re excited to bring this new update to you with the following goodies:
- See asset connectivity health for your MRs
- View contract type information for your assets under warranty/contract
- A simpler, easier-to-use calendar view for your assets
- Several improvements to how we show you your service information
- Linguistic improvements and elimination of a few annoyances
- See asset connectivity health for your MRs
- View contract type information for your assets under warranty/contract
- A simpler, easier-to-use calendar view for your assets
- Several improvements to how we show you your service information
- Linguistic improvements and elimination of a few annoyances
1.6.0
May 22, 2020
Better, stronger, faster – we worked on the app under the hood so that your MyGEHealthcare experience is even better!
These include (but are not limited to):
* Ability to better manage your push notification traffic
* Improvements to service data views and search capabilities
* Updates to support call numbers and language translations
* Removal of more pesky bugs!
These include (but are not limited to):
* Ability to better manage your push notification traffic
* Improvements to service data views and search capabilities
* Updates to support call numbers and language translations
* Removal of more pesky bugs!
1.5.0
Mar 31, 2020
- Introduction of MR Health and Connectivity
- Introduction of additional regions (ANZ, ASEAN, Korea, S. Asia) with business logic improvements
- Improvements to SR Create process and Calendar tabs
- Additional productivity improvements and many bugs squashed!
- Introduction of additional regions (ANZ, ASEAN, Korea, S. Asia) with business logic improvements
- Improvements to SR Create process and Calendar tabs
- Additional productivity improvements and many bugs squashed!
MyGEHealthcare FAQ
MyGEHealthcare is available in regions other than the following restricted countries:
Venezuela,Congo,Sierra Leone,Uruguay,Libya,Gabon,Botswana,Namibia,Cameroon,Kyrgyzstan,Rwanda,Oman,Belize,Iraq,Suriname,Chad,Tajikistan,Taiwan,Anguilla,Jamaica,Tanzania,Myanmar,Tonga,Zimbabwe,Brunei Darussalam,Bahamas,Lao Peoples Democratic Republic,Macao,Trinidad and Tobago,Madagascar,Israel,Sao Tome & Principe,Senegal,Zambia,Gambia,Burkina Faso,Mauritania,Yemen,China,Guyana,Morocco,Angola,Benin,Uganda,Mongolia,Nauru,Paraguay,Honduras,Vanuatu,Congo, Democratic Republic,Uzbekistan,Guinea-bissau,Qatar,Niger,Azerbaijan,Mauritius,Malawi,Palau,Montserrat,Micronesia,Hong Kong,Cape Verde,Swaziland,Turkmenistan,Mali,Seychelles,Liberia,Afghanistan
MyGEHealthcare supports English
Click here to learn how to download MyGEHealthcare in restricted country or region.
Check the following list to see the minimum requirements of MyGEHealthcare.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.