RICOH Support Station
Free
2.0.6for iPhone, iPad and more
Age Rating
RICOH Support Station Screenshots
About RICOH Support Station
"RICOH Support Station" assists you in every step of the way in working with your RICOH printer.
You can directly access easy setup guide, check the machine’s status and toner levels, and order supplies from your smart device.
RICOH Support Station also navigates you to find answers to your questions about your printer or MFP.
Main features
Easy printer or MFP setup guide:
- Provides guidance for every step of the process from unboxing, loading paper and installing toner or ink for ready to use.
Network setting guide and registration on your smart device:
- Provides guidance on how to connect your printer or MFP to network.
- Automatically searches for your printer or MFP to register it on RICOH Support Station App.
*Your smart device and printer or MFP must be connected to the same network.
Printer driver installation guide:
- Provides guidance to a website to download printer drivers to your PC.
Printing:
- Available to print documents and photos stored locally in your device or in OneDrive, Dropbox, Google Drive or Box.
Scanning:
- Available to save scanned documents and photos to your device.
- Available to share scanned documents and photos with other apps.
Checking printer or MFP status and toner or ink levels:
- Available to check how much toner remains.
- When it is almost depleted, a message notifies that a replacement toner is required.
Easy supply ordering guide:*
- Guides you access to ordering page for replacement toner.
*Pre-registration is required.
*This function may not be available in some regions.
Troubleshooting guide of your printer or MFP
- Guides you to access FAQ or operating manual of the registered printer or MFP.
Supported languages:
- English, French, German, Italian, Spanish, Dutch, Japanese
For details, please refer to the following URL:
https://www.ricoh.com/software/support-station/gateway
You can directly access easy setup guide, check the machine’s status and toner levels, and order supplies from your smart device.
RICOH Support Station also navigates you to find answers to your questions about your printer or MFP.
Main features
Easy printer or MFP setup guide:
- Provides guidance for every step of the process from unboxing, loading paper and installing toner or ink for ready to use.
Network setting guide and registration on your smart device:
- Provides guidance on how to connect your printer or MFP to network.
- Automatically searches for your printer or MFP to register it on RICOH Support Station App.
*Your smart device and printer or MFP must be connected to the same network.
Printer driver installation guide:
- Provides guidance to a website to download printer drivers to your PC.
Printing:
- Available to print documents and photos stored locally in your device or in OneDrive, Dropbox, Google Drive or Box.
Scanning:
- Available to save scanned documents and photos to your device.
- Available to share scanned documents and photos with other apps.
Checking printer or MFP status and toner or ink levels:
- Available to check how much toner remains.
- When it is almost depleted, a message notifies that a replacement toner is required.
Easy supply ordering guide:*
- Guides you access to ordering page for replacement toner.
*Pre-registration is required.
*This function may not be available in some regions.
Troubleshooting guide of your printer or MFP
- Guides you to access FAQ or operating manual of the registered printer or MFP.
Supported languages:
- English, French, German, Italian, Spanish, Dutch, Japanese
For details, please refer to the following URL:
https://www.ricoh.com/software/support-station/gateway
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What's New in the Latest Version 2.0.6
Last updated on Jan 25, 2024
Old Versions
Minor improvements have been made.
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Version History
2.0.6
Jan 25, 2024
Minor improvements have been made.
2.0.5
Aug 10, 2023
RICOH P C200SFL / RICOH P C200L have been added to supported models.
Parts of Europe have been added as a supported area.
Japan has been added to supported areas.
Minor defects have been corrected.
Parts of Europe have been added as a supported area.
Japan has been added to supported areas.
Minor defects have been corrected.
2.0.4
May 31, 2023
Minor defects have been corrected.
2.0.3
Apr 24, 2023
Parts of Latin America have been added to supported areas.
2.0.2
Jan 20, 2023
- SP 230SFNw / SP 230DNw have been added to supported models.
2.0.1
Jan 9, 2023
- IJM C180F have been added to supported models.
- Printing and scanning functions have been added.
- Dutch has been added to supported languages.
- Printing and scanning functions have been added.
- Dutch has been added to supported languages.
1.1.0
Mar 25, 2022
- A short message feature when toner is almost depleted has been added.
1.0.0
Feb 16, 2022
RICOH Support Station FAQ
Click here to learn how to download RICOH Support Station in restricted country or region.
Check the following list to see the minimum requirements of RICOH Support Station.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
RICOH Support Station supports English, Dutch, French, German, Italian, Japanese, Spanish