Sicon Service v21

Sicon Service v21



Free

21.0.13for iPhone, iPad and more
Sicon Ltd
Developer
83 MB
Size
Mar 23, 2022
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
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About Sicon Service v21

iOS version of the Sicon Service Manager Mobile application. This will connect to your installed Sicon WebAPI and Sicon Service Manager for Sage200 to provide on-the-go data capture and planning for your field service engineers.
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What's New in the Latest Version 21.0.13

Last updated on Mar 23, 2022
Old Versions
New online "Found Stock" service, enables engineers to search online stock list and select a part from their entire company catalogue. Also included is bug fix occurring from selecting serials.
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Version History
21.0.13
Mar 23, 2022
New online "Found Stock" service, enables engineers to search online stock list and select a part from their entire company catalogue. Also included is bug fix occurring from selecting serials.
21.0.12
Feb 10, 2022
Added the Summary to the case overview screen
Fixed the start times used for grouping - they used estimated time bookings that could be incorrect
Arrival signature confirmation error on newly created ad hoc cases. Improved travel appointment display information
Amended the logic for "case complete" status, it's now based on having had the departure signature - there is also now a new icon on the appointment list when an appointment has tiem booked and work logged (the previous requirement for being complete), making it ready for the signature to be taken.
Tidied the text on the appointment list filters
Resolve URL inconsistencies that led to "Uri" errors on sync
Resolved an arrival signature confirmation error on newly created ad hoc cases.
Resolved a serialization error with travel appointments
Amended the logic for "case complete" status, it's now based on having had the departure signature
Fixed the start times used for grouping on the appointment list, they'll now aways match their content
Added the Summary to the case overview screen
Removed "show multiday appointments" filter - now behaves like it's always on
Appointment questions can now use file/photo type questions
Reworked the equipment reporting process - if the setting is enabled, it now requires you to create an equipment report for each appointment
Resolved an issue where equipment reports weren't associating with appointments correctly
Added a setting that controls the size of images uploaded.
Code changes to try to avoid question prompts happening multiple times
21.0.10
Dec 1, 2021
Fixed actual end time to be shown correctly on the departure summary page.
Equipment report pictures are now resized before uploading them to sage200.
21.0.6
Nov 23, 2021
Fixed an issue with serialized stock items not getting received and used on the app.
Equipment report photos synced via app now showing in sage.
Equipment history page now displays parts used.
Fixed sync attachments process.
Fixed issue where editing workflow equipment reports not saving changes.
Appointmnet details are now shown on the departure signature page.
Updated iOS privacy to latest guidlines.
21.0.5
Sep 2, 2021
New Features:
- Added multiday switch on appointments page.
Bug Fixes:
- Fixed sync issue on iOS.
- Fixed read all notes to remove the notification flag.
21.0.4
Jul 9, 2021
New Features:
- Showing build number after version nr on the main menu.
Bug Fixes:
- Fixed sync issue.
21.0.3
Jul 8, 2021
New Features:
- Added individual item syncing on the sync page.
- Added estimated time bookings to cases to support multi day appointments.
- Case number is now shown for travel appointments on the appointments page.
- Removed AppCentre SDK.
- Added new internet and service connection checks when logging in and syncing the app.
- WorkLog description can be amended if submited and departure signature is not yet signed.

Bug Fixes:
- Fixed sync page issues of refreshing the list items when uploading.
- Fixed time travel for case appointments.
- Fixed complete flags for time bookings/arrival & departure signature/work log.
- Fixed an exception error when trying to use equipment parts that are not available in the default warehouse.
- Changed the login process to first open appointments page then ask for location permissions.
- Fixed an issue with sync button staying locked after sync finished on tablets.
21.0.0.1
Jun 3, 2021
Bug Fix - Departure signature error message when trying to finalize a case.
Bug Fix - Text input not visible on iOS if dark mode is selected.
Bug Fix - iOS app freeze/crash when completing appointment questions.
21.0.0.0
May 17, 2021
Bug fixes:
- Login issue with iOS devices not logging directly in, needed to restart the app to login
- Changing company issue with old data still being available after new user on different company had logged in.
- When using the arrival or departure signature screen, unable to draw signature as swipe gesture would move the screen.
21.0.0
Feb 9, 2021

Sicon Service v21 FAQ

Click here to learn how to download Sicon Service v21 in restricted country or region.
Check the following list to see the minimum requirements of Sicon Service v21.
iPhone
Requires iOS 10.3 or later.
iPad
Requires iPadOS 10.3 or later.
iPod touch
Requires iOS 10.3 or later.

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