SysAid Helpdesk App

SysAid Helpdesk App


2.7.4for iPhone
Age Rating
Apps in this category do not contain restricted content.
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
SysAid Helpdesk App Screenshots
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About SysAid Helpdesk App

Manage your IT help desk and assets when you’re on the go!

SysAid Help Desk App enables you to respond to service requests and manage your assets anywhere, anytime. Whether you’re on the road or simply away from your computer, SysAid Help Desk App gives you the flexibility you need to deliver superior help desk support anywhere, any time.

With the trademark simplicity and ease-of-use of SysAid’s IT Management platform, SysAid Help Desk App allows you to:

● View all service requests assigned to your team
● Update the status, priority, due date, and other fields of a service request
● Create new service requests
● View a complete list of your assets, user, and companies
● Update the asset name, location, owner, and other fields
● Filter help desk and asset lists per field
● Navigate between views in an interface that's specially designed for your iPhone
● Receive Push Notifications to your iPhone relating to service requests under your responsibility
● Perform SysAid Remote Control sessions seamlessly
● Rotate your iPhone during a SysAid Remote Control session to switch to full view

SysAid Help Desk App is a free application included in SysAid IT Management Software, a powerful tool specially designed to help you automate your IT processes and work more efficiently. Its suite of fully-integrated modules includes Help Desk, Asset Management, Monitoring, Reports & Analysis, and an entire package built on ITIL best practices. With scalable editions for businesses of any size, SysAid enables IT professionals to maximize the success of their IT infrastructure.

Stay on track, in-the-know, and improve your IT performance with SysAid. IT’s that simple!
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What's New in the Latest Version 2.7.4

Last updated on Jun 3, 2014
Old Versions
New and redesigned app icon
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Version History
Jun 3, 2014
New and redesigned app icon

SysAid Helpdesk App FAQ

Click here to learn how to download SysAid Helpdesk App in restricted country or region.
Check the following list to see the minimum requirements of SysAid Helpdesk App.
SysAid Helpdesk App supports English

SysAid Helpdesk App Alternative

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