My Telstra
My Telstra: Making it easier
Free
99.0.75922for iPhone, iPad and more
7.7
515 Ratings
Telstra Corporation Ltd
Developer
246.5 MB
Size
Apr 2, 2024
Update Date
Utilities
Category
4+
Age Rating
Age Rating
My Telstra Screenshots
About My Telstra
Tracking your order? Making a payment? Getting help?
It’s quicker in the app.
Get in touch
• Just send us a message and you’ll be notified when we reply.
Manage your account
• Update personal details, track payments, manage your services and more.
Recharge your service
• Track your usage, turn on auto recharge, and get in control of your plan.
Check your internet speed
• Monitor outages, restart your modem and check your internet speed.
Telstra Plus
• Access exclusive offers and get rewarded just by making your payments on time.
Shop the latest
• From devices to accessories, shop the latest tech at your fingertips.
Troubleshooting that actually works
• With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.
It’s quicker in the app.
Get in touch
• Just send us a message and you’ll be notified when we reply.
Manage your account
• Update personal details, track payments, manage your services and more.
Recharge your service
• Track your usage, turn on auto recharge, and get in control of your plan.
Check your internet speed
• Monitor outages, restart your modem and check your internet speed.
Telstra Plus
• Access exclusive offers and get rewarded just by making your payments on time.
Shop the latest
• From devices to accessories, shop the latest tech at your fingertips.
Troubleshooting that actually works
• With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.
Show More
What's New in the Latest Version 99.0.75922
Last updated on Apr 2, 2024
Old Versions
Pre-Paid recharge made easy
Browse available recharges and top up a Pre-Paid service in My Telstra.
Thanks for being with us
Find ways to get more value from your products and services in 'More for me' on the home screen.
Shopping just got simpler
View popular products in 'Shop' and explore accessories from the biggest brands at the touch of a button.
Browse available recharges and top up a Pre-Paid service in My Telstra.
Thanks for being with us
Find ways to get more value from your products and services in 'More for me' on the home screen.
Shopping just got simpler
View popular products in 'Shop' and explore accessories from the biggest brands at the touch of a button.
Show More
Version History
99.0.75922
Apr 2, 2024
Pre-Paid recharge made easy
Browse available recharges and top up a Pre-Paid service in My Telstra.
Thanks for being with us
Find ways to get more value from your products and services in 'More for me' on the home screen.
Shopping just got simpler
View popular products in 'Shop' and explore accessories from the biggest brands at the touch of a button.
Browse available recharges and top up a Pre-Paid service in My Telstra.
Thanks for being with us
Find ways to get more value from your products and services in 'More for me' on the home screen.
Shopping just got simpler
View popular products in 'Shop' and explore accessories from the biggest brands at the touch of a button.
98.1.74787
Mar 21, 2024
Pre-Paid recharge made easy
Browse available recharges and top up a Pre-Paid service in My Telstra.
Browse available recharges and top up a Pre-Paid service in My Telstra.
98.0.74735
Mar 10, 2024
Easier home phone help
You can now find help in-app for any connection issues with your home phone.
You can now find help in-app for any connection issues with your home phone.
97.0.73414
Feb 8, 2024
Download tax statements
If you're on an Upfront plan, you can now download up to 7 years of tax statements.
If you're on an Upfront plan, you can now download up to 7 years of tax statements.
96.1.72450
Jan 12, 2024
- Bug fixes & enhancements
96.0.72416
Dec 13, 2023
Optimise your 4G signal
Find the perfect spot for the modem in your home to maximise your 4G signal.
Live more sustainably
Explore ways you can be more environmentally friendly and find out how we're doing our bit too.
Find the perfect spot for the modem in your home to maximise your 4G signal.
Live more sustainably
Explore ways you can be more environmentally friendly and find out how we're doing our bit too.
95.0.71465
Nov 14, 2023
Track your account activity
Notification centre is now ‘Account activity’. Keep track of your orders, cases, faults and notifications.
More available extras
If you're on an Upfront Mobile or Data plan, you can add Speed Optimiser or Latency Optimiser for an extra $10 per month.
Choose the right store to visit
Fill in your appointment details to view the list of available stores and easily book your visit.
Notification centre is now ‘Account activity’. Keep track of your orders, cases, faults and notifications.
More available extras
If you're on an Upfront Mobile or Data plan, you can add Speed Optimiser or Latency Optimiser for an extra $10 per month.
Choose the right store to visit
Fill in your appointment details to view the list of available stores and easily book your visit.
94.1.70312
Nov 1, 2023
- Bug fixes & enhancements
94.0.70263
Oct 17, 2023
Forgotten your Fetch PIN?
We’ve made it easy for you to reset your Fetch PIN in 'Services'.
We’ve made it easy for you to reset your Fetch PIN in 'Services'.
93.0.68803
Sep 27, 2023
More account security
To protect your account, there's a 48-hour holding period before activating full authority contacts in My Telstra.
To protect your account, there's a 48-hour holding period before activating full authority contacts in My Telstra.
92.1.67738
Sep 7, 2023
- Bug fixes & enhancements
92.0.67703
Aug 21, 2023
Entertain the whole family
Fetch is a new service for free-to-air channels and on-demand content, and it's easy to manage.
Add new plans easily
Browse available mobile plans and add a new one, all from the app.
Fetch is a new service for free-to-air channels and on-demand content, and it's easy to manage.
Add new plans easily
Browse available mobile plans and add a new one, all from the app.
91.0.66399
Jul 23, 2023
- Bug fixes & enhancements
90.1.65460
Jul 8, 2023
We've got a new look
You might notice some changes to our brand's colours, icons and buttons. It's all part of our new look.
Shop for accessories
You can now browse our accessories catalogue in the app for a more seamless shopping experience.
Change plans easily
View our latest Upfront plans, compare them with your current one, and make the switch – all from the app.
You might notice some changes to our brand's colours, icons and buttons. It's all part of our new look.
Shop for accessories
You can now browse our accessories catalogue in the app for a more seamless shopping experience.
Change plans easily
View our latest Upfront plans, compare them with your current one, and make the switch – all from the app.
90.0.65438
Jun 27, 2023
We've got a new look
You might notice some changes to our brand's colours, icons and buttons. It's all part of our new look.
Shop for accessories
You can now browse our accessories catalogue in the app for a more seamless shopping experience.
Change plans easily
View our latest Upfront plans, compare them with your current one, and make the switch – all from the app.
You might notice some changes to our brand's colours, icons and buttons. It's all part of our new look.
Shop for accessories
You can now browse our accessories catalogue in the app for a more seamless shopping experience.
Change plans easily
View our latest Upfront plans, compare them with your current one, and make the switch – all from the app.
89.1.63588
Jun 6, 2023
- Bug fixes & enhancements
89.0.63574
May 30, 2023
- Bug fixes
- General UI and performance enhancements
- Feature enhancements
- General UI and performance enhancements
- Feature enhancements
88.1.61917
May 9, 2023
- Bug fixes & enhancements
88.0.61904
Apr 25, 2023
Get access to the best concerts
Telstra Plus members can now explore concert tickets on the My Telstra homepage and start planning the year of entertainment.
Our partners bring you more
Get Telstra Plus points when you pick up a partner deal. Check out the new carousel of partner offers in the Telstra Plus hub.
Improved help
We've introduced a new tool to help diagnose and fix phone connection issues by guiding you through troubleshooting steps.
Telstra Plus members can now explore concert tickets on the My Telstra homepage and start planning the year of entertainment.
Our partners bring you more
Get Telstra Plus points when you pick up a partner deal. Check out the new carousel of partner offers in the Telstra Plus hub.
Improved help
We've introduced a new tool to help diagnose and fix phone connection issues by guiding you through troubleshooting steps.
87.0.60865
Mar 19, 2023
Peace of mind at your fingertips
If you're a Priority Assistance customer, you'll now have full visibility over your services, orders and appointments within the app.
Stay connected through faults
Track the delivery of your interim device within My Telstra and have greater peace of mind that you'll be up and running again soon.
Know how your internet is performing
Got a fixed wireless order with us? You can now use My Telstra to perform a health check and see how well your internet is running.
If you're a Priority Assistance customer, you'll now have full visibility over your services, orders and appointments within the app.
Stay connected through faults
Track the delivery of your interim device within My Telstra and have greater peace of mind that you'll be up and running again soon.
Know how your internet is performing
Got a fixed wireless order with us? You can now use My Telstra to perform a health check and see how well your internet is running.
86.1.59740
Feb 26, 2023
What's new?
- Bug fixes & enhancements
- Bug fixes & enhancements
86.0.59721
Feb 20, 2023
What's new?
Reschedule appointments with ease
We know things can change. Reschedule your nbn or Tech Pro Home appointments when needed, easily within the app.
Reschedule appointments with ease
We know things can change. Reschedule your nbn or Tech Pro Home appointments when needed, easily within the app.
85.2.58126
Feb 5, 2023
What's new?
- Bug fixes & enhancements
- Bug fixes & enhancements
85.1.58120
Jan 29, 2023
What's new?
- Bug fixes & enhancements
- Bug fixes & enhancements
85.0.58115
Jan 10, 2023
Improve your modem connection
Our guide helps you find the best spot for your modem to make the most of your 5G signal. Better signal means faster internet speeds when you connect your devices through Wi-Fi.
Ad-free music with Spotify Premium
Sign up to Spotify Premium as a new or existing user and manage your subscription through My Telstra.
Stay informed in case of an interruption
We now provide more detailed information so you can stay up-to-date when there’s an interruption to your service.
Our guide helps you find the best spot for your modem to make the most of your 5G signal. Better signal means faster internet speeds when you connect your devices through Wi-Fi.
Ad-free music with Spotify Premium
Sign up to Spotify Premium as a new or existing user and manage your subscription through My Telstra.
Stay informed in case of an interruption
We now provide more detailed information so you can stay up-to-date when there’s an interruption to your service.
My Telstra FAQ
My Telstra is available in regions other than the following restricted countries:
Greece,Estonia,Slovenia,Romania,France,Portugal,Italy,Bulgaria,Czech Republic,Austria,Spain,Ireland,Croatia,Sweden,Luxembourg,Germany,Latvia,Finland,Lithuania,United Kingdom,Netherlands,Malta,Denmark,Slovakia,Cyprus,Poland
My Telstra supports English
Click here to learn how to download My Telstra in restricted country or region.
Check the following list to see the minimum requirements of My Telstra.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
