UpdatePromise Scan
Free
1.16for iPhone, iPad and more
Age Rating
UpdatePromise Scan Screenshots
About UpdatePromise Scan
UpdatePromise Scan is a Consumer Experience Management System (CEMS) Solution with integrated VIN scanner to accelerate customer searches, pulling up vehicle history and vehicle-specific parts during the Appointment, Vehicle Check-In and Multi-Point Inspection phases.
Manage your RO’s from the customer’s Appointment to Payment Process all in one tablet. Better yet, without having to leave the service drive!
FEATURES:
- Scan a Vehicle’s VIN to search for a customer during the Vehicle Check-In stage for quick and accurate results.
- Scan a Vehicle’s VIN to pull up customers’ vehicle history on a Vehicle Check-In.
- If you are creating an appointment, you can also utilize the VIN scanner to search for customers
- For technicians, scan the VIN when completing a found issue estimate to pull Vehicle-Specific Parts.
- Continue your complete Consumer Experience workflow without having to leave the service drive:
o Create an appointment or manage appointments
o Conduct a Vehicle Check-In Safety Inspection with the customer
o View appointment details during the Vehicle Check-In process
o Complete or open the Multi-Point Inspection form
HOW DOES IT WORK?
- Login with your UpdatePromise credentials.
- When completing an Appointment, Vehicle Check-In or Multi-Point Inspection, pull up your scanner at the top right corner or bottom left corner of your tablet.
- Scan the customer’s vehicle for an accelerated Customer Search experience.
- Continue with your workflow as usual, cutting down page loading times.
Manage your RO’s from the customer’s Appointment to Payment Process all in one tablet. Better yet, without having to leave the service drive!
FEATURES:
- Scan a Vehicle’s VIN to search for a customer during the Vehicle Check-In stage for quick and accurate results.
- Scan a Vehicle’s VIN to pull up customers’ vehicle history on a Vehicle Check-In.
- If you are creating an appointment, you can also utilize the VIN scanner to search for customers
- For technicians, scan the VIN when completing a found issue estimate to pull Vehicle-Specific Parts.
- Continue your complete Consumer Experience workflow without having to leave the service drive:
o Create an appointment or manage appointments
o Conduct a Vehicle Check-In Safety Inspection with the customer
o View appointment details during the Vehicle Check-In process
o Complete or open the Multi-Point Inspection form
HOW DOES IT WORK?
- Login with your UpdatePromise credentials.
- When completing an Appointment, Vehicle Check-In or Multi-Point Inspection, pull up your scanner at the top right corner or bottom left corner of your tablet.
- Scan the customer’s vehicle for an accelerated Customer Search experience.
- Continue with your workflow as usual, cutting down page loading times.
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What's New in the Latest Version 1.16
Last updated on Apr 26, 2023
Old Versions
HD video recordings are smaller, and file uploads are faster
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Version History
1.16
Apr 26, 2023
HD video recordings are smaller, and file uploads are faster
1.15
Nov 10, 2022
General fixes and optimizations
1.14
Nov 5, 2022
1. New High Resolution Camera on VCI for Enhanced Photos/Videos
2. VCI Optimization for lag improvement
3. VIN Detection improvement on VIN scanning
2. VCI Optimization for lag improvement
3. VIN Detection improvement on VIN scanning
1.13
Oct 24, 2022
Bug fixes and scanner optimizations
1.12
Aug 23, 2022
New clear cache button on top and bottom toolbar
VCI Loading Optimization
Signature Capture Optimization
Use the Clear cache on restart / home switch in settings.
Turn this switch ON, then open the app. The clear cache dialog will appear.
If it does not, tap the home button and it will then appear
VCI Loading Optimization
Signature Capture Optimization
Use the Clear cache on restart / home switch in settings.
Turn this switch ON, then open the app. The clear cache dialog will appear.
If it does not, tap the home button and it will then appear
1.11
Jul 22, 2022
Focus improvement to camera to improve VIN Scanning
Tap to focus feature, area under finger tap will focus to improve VIN scanning
Overlays to display whether VIN text recognition or barcode scanning is implemented
Set Default to barcode scanning on new installations
Automatic app log out after 2 hours
Added Mazda manufacturer to VIN scan list
Tap to focus feature, area under finger tap will focus to improve VIN scanning
Overlays to display whether VIN text recognition or barcode scanning is implemented
Set Default to barcode scanning on new installations
Automatic app log out after 2 hours
Added Mazda manufacturer to VIN scan list
1.10
Apr 29, 2022
Online/offline status is now displayed
Scanner has been optimized for faster performance
Text recognition has been improved decreasing false positive scans
Scanner has been optimized for faster performance
Text recognition has been improved decreasing false positive scans
1.9
Sep 25, 2021
Added Username and Password Save Feature
1.8
May 26, 2021
New feature: OCR Scanner
Bug Fixes
Bug Fixes
1.2
Apr 1, 2021
VIN business rules on scanning check added
1.1
Mar 19, 2021
UpdatePromise Scan FAQ
Click here to learn how to download UpdatePromise Scan in restricted country or region.
Check the following list to see the minimum requirements of UpdatePromise Scan.
iPhone
Requires iOS 14.7 or later.
iPad
Requires iPadOS 14.7 or later.
iPod touch
Requires iOS 14.7 or later.
UpdatePromise Scan supports English