Visual Online Support

Free

01.02.04for iPhone, iPad

TRUMPF GmbH & Co. KG

Developer

Feb 8, 2016

Update Date

Productivity

Category

Age Rating

Apps in this category do not contain restricted content.

Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

Visual Online Support Screenshots

iPad

iPhone

About Visual Online Support

Every minute counts when a machine is down. With Visual Online Support, TRUMPF has developed an innovative tool which makes our needs assistance even faster. In the framework of a TruServices Service Agreement, Visual Online Support enables you to bring our service engineer virtually to your machine. In this way, even complex cases can be solved without on-site service missions. This increases the availability of your machine and creates savings of up to 25% on the costs of on-site service missions for your machine – and all of this with 100% data security.

Features of the Visual Online Support app:
- Recording and exchange of audio, image and video files
- Editing of images with real time transmission
- Chat function for communication purposes

All you require is the corresponding TruServices Service Agreement, a machine with a wireless operation point and a mobile device on which the Visual Online Support app has been installed.

You can find detailed information about Visual Online Support here:
- https://www.trumpf.com/en_INT/products/services/services-machines-systems-and-laser/technical-service/visual-online-support/?LS=1
- http://www.youtube.com/watch?v=ONFJLSaUfXg