TRUMPF Service App
Free
3.5.2for iPhone, iPad and more
5.9
14 Ratings
TRUMPF GmbH & Co. KG
Developer
77.5 MB
Size
Dec 6, 2023
Update Date
Business
Category
4+
Age Rating
Age Rating
TRUMPF Service App Screenshots
About TRUMPF Service App
TRUMPF Service App - The app for your service calls
With the Service App TRUMPF now offers a practical alternative to the hotline of the Technical Service. Whether it comes to a technical problem, a spare part or a question for maintenance: in five easy steps, you create a service call. Simply select the affected machine and the message cause, add a description and photos and name a contact person for TRUMPF. Already, you can send the message around the clock to TRUMPF.
You can then track the current processing status of your case in the app. Even more transparency ensures that all users of a company have access to the information.
In order to use the app a free account for our customer portal MyTRUMPF is necessary. You can easily register for MyTRUMPF in the app after downloading it.
Download the app now for free to your device and test the new way to our Technical Service.
With the Service App TRUMPF now offers a practical alternative to the hotline of the Technical Service. Whether it comes to a technical problem, a spare part or a question for maintenance: in five easy steps, you create a service call. Simply select the affected machine and the message cause, add a description and photos and name a contact person for TRUMPF. Already, you can send the message around the clock to TRUMPF.
You can then track the current processing status of your case in the app. Even more transparency ensures that all users of a company have access to the information.
In order to use the app a free account for our customer portal MyTRUMPF is necessary. You can easily register for MyTRUMPF in the app after downloading it.
Download the app now for free to your device and test the new way to our Technical Service.
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What's New in the Latest Version 3.5.2
Last updated on Dec 6, 2023
Old Versions
- UI optimizations
- Bug fixes
- Bug fixes
Show More
Version History
3.5.2
Dec 6, 2023
- UI optimizations
- Bug fixes
- Bug fixes
3.5.1
Oct 30, 2023
- UI optimizations
- Bug fixes
- Bug fixes
3.5.0
Aug 22, 2023
- UI optimizations
- Bug fixes
- Bug fixes
3.4.1
Jul 27, 2023
- UI optimizations
- Bug fixes
- Bug fixes
3.4.0
Jun 6, 2023
- Implementation of service permissions as part of the Company Admin feature
- Filter optimizations
- UI optimizations
- Bug fixes
- Filter optimizations
- UI optimizations
- Bug fixes
3.3.0
Mar 16, 2023
- Object Recognition for spare part identification for TW and FR
- Connection to E-Shop for FR
- Technical Guides in English for TW
- Connection to Solution Guides for DE and US
- Revision of the TRUMPF message section on the case detail page
- UI optimations
- Bug fixes
- Connection to E-Shop for FR
- Technical Guides in English for TW
- Connection to Solution Guides for DE and US
- Revision of the TRUMPF message section on the case detail page
- UI optimations
- Bug fixes
3.2.2
Nov 23, 2022
-Bugfix Release
3.2.0
Nov 7, 2022
- Revision of the object recognition
- Bugfix for iOS 12
- Bugfix for iOS 12
3.1.2
Aug 26, 2022
• Hotfix
3.1.1
Aug 17, 2022
• Improvements to the machine overview page
• Improvements to push notifications
• Improvements to push notifications
3.1.0
Jul 4, 2022
- Introduction of a machine logbook
- Introduction of a display for unread messages
- Improved Technical Guide process
- Improvements to stay logged in functionality
- Introduction of a display for unread messages
- Improved Technical Guide process
- Improvements to stay logged in functionality
3.0.0
Mar 25, 2022
• Improved machine selection
• Display of mission information
• In-app update information
• New navigation bar incl. calendar function
• Display of mission information
• In-app update information
• New navigation bar incl. calendar function
2.14.3
Jan 21, 2022
Hotfix China
2.14.2
Sep 26, 2021
- Bugfix release
2.14.1
Sep 17, 2021
- Bugfix Push Notifications
2.14.0
Sep 2, 2021
- Video Callback
- Image multiselect
- Reworking push notifications
- Supporting additional Technical Guides
- Image multiselect
- Reworking push notifications
- Supporting additional Technical Guides
2.13.0
May 5, 2021
• Connection to Visual Assistance
• New Software process
• Improvements in the areas of Technical Guides and error numbers
• New Software process
• Improvements in the areas of Technical Guides and error numbers
2.12.3
Feb 3, 2021
• Messages can now be acknowledged to let the technician know you received it.
• Problems with case attachments were fixed.
• Problems with case attachments were fixed.
2.12.2
Dec 21, 2020
• Short videos can now be attached to cases.
• Fixing an error with the "Stay logged in" function
• Fixing an error with the "Stay logged in" function
2.12.0
Nov 12, 2020
• Informationen über Störungen und Wartungen sind nun in der App sichtbar
• Proaktive Fälle können nun von TRUMPF an die App geschickt werden, sollten wir ein Problem an ihren Maschinen erkennen.
• Proaktive Fälle können nun von TRUMPF an die App geschickt werden, sollten wir ein Problem an ihren Maschinen erkennen.
2.11.3
Aug 20, 2020
• Smaller changes and bug fixes
2.11.2
Jul 28, 2020
• Smaller changes and bug fixes
• Introducing a QR Scanner for error codes in our TruControl (Laser)
• Introducing a QR Scanner for error codes in our TruControl (Laser)
2.11.0
Jun 16, 2020
• Images can now be viewed in the case history
2.10.0
Apr 15, 2020
• Introducing Technical Guides
• Smaller changes and bug fixes
• Smaller changes and bug fixes
2.9.4
Feb 28, 2020
• Some minor bug fixes
TRUMPF Service App FAQ
Click here to learn how to download TRUMPF Service App in restricted country or region.
Check the following list to see the minimum requirements of TRUMPF Service App.
iPhone
Requires iOS 12.0 or later.
iPad
Requires iPadOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
TRUMPF Service App supports Bulgarian, Czech, Danish, Dutch, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Simplified Chinese, Slovak, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese
