Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

TRUMPF Visual Assistance Screenshots

iPad

iPhone

About TRUMPF Visual Assistance

Every minute counts when a machine is down. With TRUMPF Visual Assistance, TRUMPF has developed an innovative tool which makes troubleshooting even faster. TRUMPF Visual Assistance enables you to bring our service engineer to your machine. In this way, even complex cases can be solved without on-site service missions.

Features of the TRUMPF Visual Assistance app:
- Recording and exchange of audio, image and video files
- Editing of images with real time transmission
- Chat function for communication purposes

What's New in the Latest Version 1.5.9

Last updated on Dec 13, 2023

Old Versions

- Guest QR code can now be scanned within TRUMPF Visual Assistance App
- Improvements and other bug fixes

Version History

1.5.9

Dec 13, 2023

- Guest QR code can now be scanned within TRUMPF Visual Assistance App
- Improvements and other bug fixes

1.5.8

Jul 13, 2023

• Screen sharing on mobile clients possible
• Indication of talking participants
• Video quality settings can be changed manually
• New designs in buttons and colors
• Further improvements and bug fixes

1.5.7

Apr 28, 2023

Call Module Improvements:
- Out-of-Call navigation via picture-in-picture.
- Chat-Overlay Redesign

1.5.6

Dec 13, 2022

Videocall improvements:
o Improved automatic rejoin
o Pre-Call UI

1.5.5

Nov 8, 2022

- Bug fixes

1.5.4

Sep 9, 2022

- Bug fixes

1.5.3

Aug 29, 2022

- Bug fixes

1.5.2

Jul 15, 2022

• Pre-fill username for guests: provided user information of guest users are pre-filled when using the app again
• Chat functionality is now available for external users
• Revised client navigation
• Multiple small improvements

1.5.1

Apr 11, 2022

Bug fixing and performance improvement.

1.5

Feb 21, 2022

- Multi-User Call: Up to 20 participants in a video call
- Reduced bandwidth requirement for video and audio streams
- Increased video quality for live video streams and screen sharing

1.4

Nov 3, 2021

- Workflows module now available
- Simplified call invitation with calendar
- Minor bug fixes

1.3.3

Jul 26, 2021

Small improvements and bug fixes

1.3.2

Jun 2, 2021

- Bug fixes

1.3.1

May 7, 2021

- Bug fixes