WALTEC Remote Service
Free
2.3for iPhone, iPad
Age Rating
WALTEC Remote Service Screenshots
About WALTEC Remote Service
WALTEC Remote Service allows companies to provide their customers with a remote support to significantly improve maintenance, repair and support processes as well as reducing onsite and travel costs for experts.
ONE BUTTON SOLUTION
With one touch, WALTEC Remote Service immediately connects technicians to the right support expert on smartphones, tablets or smart glasses.
INDIVIDUAL & GROUP CHAT
Individual and group chat for text communications with file sharing feature for use in loud machinery spaces, quick/immediate data exchange and working in offline spaces.
ONLINE/OFFLINE ANNOTATIONS
Technicians and experts can draw and write directly onto real world objects during video calls. For Low/No WiFi or mobile data scenarios, simply take a screenshot or photo, annotate it and send it.
Please get in touch with our WALTEC Remote Service support team to set up your accounts and get started.
ONE BUTTON SOLUTION
With one touch, WALTEC Remote Service immediately connects technicians to the right support expert on smartphones, tablets or smart glasses.
INDIVIDUAL & GROUP CHAT
Individual and group chat for text communications with file sharing feature for use in loud machinery spaces, quick/immediate data exchange and working in offline spaces.
ONLINE/OFFLINE ANNOTATIONS
Technicians and experts can draw and write directly onto real world objects during video calls. For Low/No WiFi or mobile data scenarios, simply take a screenshot or photo, annotate it and send it.
Please get in touch with our WALTEC Remote Service support team to set up your accounts and get started.
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What's New in the Latest Version 2.3
Last updated on Jan 29, 2022
Old Versions
* Add up to 8 calls & incident participants
* Flashlight support for Smart glasses
* Description field for incident creation
* Bug fixes and under the hood improvements
* Flashlight support for Smart glasses
* Description field for incident creation
* Bug fixes and under the hood improvements
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Version History
2.3
Jan 29, 2022
* Add up to 8 calls & incident participants
* Flashlight support for Smart glasses
* Description field for incident creation
* Bug fixes and under the hood improvements
* Flashlight support for Smart glasses
* Description field for incident creation
* Bug fixes and under the hood improvements
WALTEC Remote Service FAQ
Click here to learn how to download WALTEC Remote Service in restricted country or region.
Check the following list to see the minimum requirements of WALTEC Remote Service.
iPhone
iPad
WALTEC Remote Service supports English, German