Welcome App

Welcome App


Never miss another door call!


Free

3.10.4for iPhone, iPad and more
6.7
103 Ratings
ABB Information Systems AG
Developer
123.1 MB
Size
Dec 22, 2023
Update Date
Utilities
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Welcome App Screenshots
Welcome App poster
Welcome App posterWelcome App posterWelcome App posterWelcome App poster

About Welcome App

Experience the door communication of your Welcome system on your smartphone or tablet!
Never miss a door call. With the Welcome app all calls are transferred directly to your mobile device. You can see and hear who is at your door via Wi-Fi network or remotely on 3G/ 4G (or higher) networks.
Missed visitors are recorded with picture and date and can be called up at any time later.

Simply connect the app to your Welcome system via the myABB-LivingSpace account. Information about the configuration of your IP-Gateway is shown in user manual.
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What's New in the Latest Version 3.10.4

Last updated on Dec 22, 2023
Old Versions
Upgrade the limphone SDK to version 5.2
Fix the problem of low volume on some iPhone models
Fixed some bugs
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Version History
3.10.4
Dec 22, 2023
Upgrade the limphone SDK to version 5.2
Fix the problem of low volume on some iPhone models
Fixed some bugs
3.10.3
Nov 2, 2023
1, Support new device: IP Touch Lite 7”
2, Add a new push-notification: SOS
3, Combine two entries in Pair Devices IP Gateway/Touch Panel and WiFi indoor station into Panels
4, Support new device: IP Touch 7 & 10
5, Improve call voice quality. Right now, customer would hear the echo in front of outdoor station when talking to Welcome App.
3.10.2
Jun 6, 2023
•It is now possible to log in to the Welcome App without selecting a system. •We have identified and resolved an issue where incoming door calls would still appear even if a user's phone was set to Do Not Disturb mode. This fix ensures that users are not disturbed by the Welcome App while their device is in Do Not Disturb mode. •We're excited to announce that our platform now supports the new _PLUS and _ONE subscription models. This update allows users to choose from additional subscription options tailored to their needs, ensuring a more personalized and seamless experience. •Improved stability: Several bug fixes implemented for a smoother user experience
3.10.1
Mar 6, 2023
Improving quality and stability during an incoming call by updating to the latest core library
3.10.0
Mar 6, 2023
Improving quality and stability during an incoming call by updating to the latest core library.
3.9.16
Jan 30, 2023
• General bugfixes
• Re-Integrating Intercom Function (Need to be enable manually)
3.9.15
Jan 30, 2023
• General bugfixes
• Re-Integrating Intercom Function (Need to be enable manually)
3.9.14
Aug 29, 2022
Support for the new SmartTouch 10 (Coming soon)
3.9.13
Apr 25, 2022
* In the "Notifications & Sounds" settings menu, the "Quiet times" option can now be activated. This allows you to set when the Welcome app should not display notifications about incoming door calls. You have the option to define either certain repeating times of the day and/or days of the week.
* We have made the entire settings area for the "Notifications & Sounds" clearer and more self-explanatory.
* We integrated the new Help Center (BETA) which helps you to find an answer to your question about Welcome.
* Welcome switch actuators can now also be placed on the home page as favorites
* Call answering type can now be changed from sliding to pressing in the Notifications & Sounds menu.
* The light control during a door call returns a visual feedback to signal that the command has been successfully sent into the system.
3.9.12
Jan 19, 2022
* We improved the commissioning process for pairing the Welcome App with the Video Indoor Station 4.3 Wifi.
* During the Paring process the Welcome App send the myBuildings Portal credentials automatically to the Video Indoor Station 4.3 Wifi.
3.9.11
Dec 6, 2021
* We've improved the way the Welcome app launches to give you faster access.
* [Welcome IP] Generate a QR code via the Welcome app to enable guests to open the door via the Outdoor Station touch 5. For more information on configuring the function, see to.abb/OLdyIw92 (chapter 9.5).
* With the new log function, Welcome App activities can be recorded if required. The result can then be made available to Technical Support, e.g. for error analysis. This function should only be activated in coordination with Technical Support to avoid a permanent load on the Welcome App.
* Call history is displayed in chronological order.
* App identifier welcome://welcome.app has been reactivated and can be used to open the Welcome app from other mobile apps
3.9.10
Jul 28, 2021
• Stay in touch with us via our new feedback feature. The Welcome team would love to hear your opinion. Sharing your experiences and ideas will help us improve the app to make it an even better fit for you.
• We've improved the way the Welcome app launches to give you faster access.
• Vibration notification now works normally again. When the smartphone was on silent, the vibration notification only works once on the phone for an incoming call.
• The ringtone is now stopped in the Welcome app after you answer the call from other indoor stations.
3.9.8
Feb 10, 2021
Improvements in this version:
- Call history is now in correct chronological order
- Switching between horizontal and vertical view on a tablet is now possible
- Correct picture for an Outdoor Station
- Translation improvements

Known bugs that will be fixed in the next version:
- Sometimes ringtone does not stop if the incoming call has been accepted by an Indoor Station station
- Getting push notification messages for all events in a Welcome system
- Getting two push notification messages for an incoming call
3.9.4
Nov 27, 2020
- Compatibility with iOS 14
- New icon design
- Support configuration of Welcome 4.3 WiFi indoor station parameters without internet connection
- Bug fix and general stability improvements
3.8
Jul 20, 2020
Update for ABB-Welcome IP door entry system:
• Support QR code unlock.
• Support manage PIN code
3.4
Jul 1, 2020
1.Update for ABB-Welcome door entry system:
* support to pair with 4.3 WiFi video indoor station and configure the 4.3 WiFi indoor station
* support to accept the call, release the door, make surveillance, control switch actuator
* support to view history lists
2.Update for ABB-AccessControl system
* support to pair with SmartAP Pro
* support to control smart cylinders
3.Update for ABB-VideoControl system
* support to pair with ABB IP cameras
* support to make surveillance to IP cameras
3.0.26
Oct 17, 2019
Resolved some issues on iOS13.
3.0.25
Oct 11, 2019
Improved user experience.
3.0.23
Jul 3, 2019
Improved the stability of push notification.
3.0
Apr 12, 2019
This release includes improvements that will help you use the Welcome App even more effectively
- With the new design you have a better overview about your Doors or external cameras
- This release also includes several minor bug fixes
2.2.0
Sep 5, 2018
Improving the behavior of iOS app in standby mode, in case of incoming calls.
In the past Welcome iOS app often did not received Push Notifications, if they had not been opened for more than a day. This behavior is now improved.
2.1.9
Jul 5, 2018
Bug Fixes:
- Improving the behavior of iOS app in standby mode, in case of incoming calls.
In the past Welcome iOS app often did not received Push Notifications, if they had not been opened for more than a day. This behavior is now improved.
2.1.5
Mar 20, 2018
1. Notify user when his device is rooted or jailbroken during installation of APP to make sure the effective data protection security.
2. Bug fixed
2.1 "Repeated ringtone" works properly when APP is in background.
2.2 Show correct quantity of "miss call" and correct text message to user.
1.2.4
Feb 13, 2018
1. Notify user when his device is rooted or jailbroken during installation of APP to make sure the effective data protection security.
2. Bug fixed
2.1 "Repeated ringtone" works properly when APP is in background.
2.2 Show correct quantity of "miss call" and correct text message to user.
1.1.0
Jun 27, 2017
Bug fixes.

Welcome App FAQ

Click here to learn how to download Welcome App in restricted country or region.
Check the following list to see the minimum requirements of Welcome App.
iPhone
Requires iOS 12.0 or later.
iPad
Requires iPadOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
Welcome App supports English, Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish

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