WizHelper - Mobile Agent
ahranta Inc.
Free
1.8for iPhone, iPad and more
Age Rating
WizHelper - Mobile Agent Screenshots
About WizHelper - Mobile Agent
WizHelper Mobile is a remote support solution that allows the agent to easily and quickly access the customer's device in real time.
WizHelper Mobile offers the following advantages:
- Remote control in real time as if you are sitting in front of another computer
- Customer support available anytime, on the go
- Use all documents and applications on supported computers
- You can easily access the system by simply registering the device or entering a reception number.
-------- Characteristic --------
- Reliable access to all your programs, files, and settings
- Full keyboard features, including special keystrokes on your PC
- Drawing mode support for checking checks and underlining on customer screen
- Multi monitor support
- Increased security over SSL connections
-------- How to use --------
1.Run the 'WizHelper Mobile' app downloaded from the App Store.
2.Press 'agent Hold' button on the app, enter the receipt number generated from the customer's computer.
3.Or, if you installed the registration program on your computer, you can access it through ‘Connect Device’.
4.After connecting, it will be converted to remote mode and your computer screen will be transmitted in real time.
Developer :
Ahranta,Inc. www.ahranta.com
Contact support :
support@ahranta.com
WizHelper Mobile offers the following advantages:
- Remote control in real time as if you are sitting in front of another computer
- Customer support available anytime, on the go
- Use all documents and applications on supported computers
- You can easily access the system by simply registering the device or entering a reception number.
-------- Characteristic --------
- Reliable access to all your programs, files, and settings
- Full keyboard features, including special keystrokes on your PC
- Drawing mode support for checking checks and underlining on customer screen
- Multi monitor support
- Increased security over SSL connections
-------- How to use --------
1.Run the 'WizHelper Mobile' app downloaded from the App Store.
2.Press 'agent Hold' button on the app, enter the receipt number generated from the customer's computer.
3.Or, if you installed the registration program on your computer, you can access it through ‘Connect Device’.
4.After connecting, it will be converted to remote mode and your computer screen will be transmitted in real time.
Developer :
Ahranta,Inc. www.ahranta.com
Contact support :
support@ahranta.com
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What's New in the Latest Version 1.8
Last updated on Jan 23, 2024
Old Versions
- We have upgraded the socket class.
- Fixed some poor connectivity issues for LG devices.
- Fixed some poor connectivity issues for LG devices.
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Version History
1.8
Jan 23, 2024
- We have upgraded the socket class.
- Fixed some poor connectivity issues for LG devices.
- Fixed some poor connectivity issues for LG devices.
1.7
Sep 20, 2023
Some phrases have been modified.
1.6
Mar 3, 2021
* Notice UI modification
1.5
Mar 2, 2021
* App store version check function added
* Screen rotation bug fix
* Dark mode related UI fixes
* Screen rotation bug fix
* Dark mode related UI fixes
1.4
Sep 24, 2020
* Modify login view color
1.3
Aug 19, 2020
* Fixed the symptom of zombie icon remaining in PC client program
* Main screen improvement
* Functions that are not supported by OS on the remote screen are handled to hide the UI
* Improved remote screen scrolling
* Fixed a problem that disconnected when sending URL
* Pen drawing function improvement
* Add text input function other than English
* WebSocket related bug fixes
* Fix abnormal behavior when touching twice or more in device connection
* Main screen improvement
* Functions that are not supported by OS on the remote screen are handled to hide the UI
* Improved remote screen scrolling
* Fixed a problem that disconnected when sending URL
* Pen drawing function improvement
* Add text input function other than English
* WebSocket related bug fixes
* Fix abnormal behavior when touching twice or more in device connection
1.1
Oct 31, 2019
* Set ‘Screen Orientation’ to the setup function
- Choose between ‘auto’, ‘landscape’, ‘portrait’
* Main screen display according to server settings
- Show 'segment control’ according to the server settings
- Show / hide "Remote Control" and "Device Connection" tab screens depending on server settings
* UI modification
- Change UI to be within safe area
- Fixed the menu screen not to be covered by the notch
- Added ‘Full screen’ property to modal presented view controller -> iOS13 compatible
* Add English resource
- Add resource to display UI in English when OS language is English
- Modify UI placement and more for added English resources
* Bug fixes
- Bug that doesn't disconnect when you select ‘End Connection’ from the remote menu
- Fixed the bug that the login view is displayed while the menu is open when forced to log out while left menu is open
- And others
- Choose between ‘auto’, ‘landscape’, ‘portrait’
* Main screen display according to server settings
- Show 'segment control’ according to the server settings
- Show / hide "Remote Control" and "Device Connection" tab screens depending on server settings
* UI modification
- Change UI to be within safe area
- Fixed the menu screen not to be covered by the notch
- Added ‘Full screen’ property to modal presented view controller -> iOS13 compatible
* Add English resource
- Add resource to display UI in English when OS language is English
- Modify UI placement and more for added English resources
* Bug fixes
- Bug that doesn't disconnect when you select ‘End Connection’ from the remote menu
- Fixed the bug that the login view is displayed while the menu is open when forced to log out while left menu is open
- And others
1.0
Sep 20, 2019
WizHelper - Mobile Agent FAQ
Click here to learn how to download WizHelper - Mobile Agent in restricted country or region.
Check the following list to see the minimum requirements of WizHelper - Mobile Agent.
iPhone
Requires iOS 12.0 or later.
iPad
Requires iPadOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
WizHelper - Mobile Agent supports English, Japanese, Korean
