Zoho Assist - Remote Desktop
Remote Access & Support
FreeOffers In-App Purchases
3.2.17for iPhone, iPad and more
9.3
714 Ratings
Zoho Corporation
Developer
43.5 MB
Size
Apr 9, 2024
Update Date
Business
Category
17+
Age Rating
Age Rating
Zoho Assist - Remote Desktop Screenshots
About Zoho Assist - Remote Desktop
Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms.
Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time.
Key Features
Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands.
iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen.
App lock: App lock provides a biometric lock to secure unattended remote support device.
Dark Mode: Choose between dark and bright modes based on your preferences.
Power options at the remote end:
- Log off
- Reboot
- Shut down
Schedule a remote session with a specific time, date, and other details.
Use Assist's text chat option to communicate effectively with your customer during an active remote support session.
Multi-monitor navigation:
Technicians can access and control multiple monitors during a support session.
File transfer:
Send and receive files (up to 5 GB) from technician device to customer device during a remote session.
Session Notes: Take contextual session notes during a session without needing to switch between apps.
Screenshots sync:
Screenshots captured during a session may now be synced up to the cloud.
In-App purchases allow users to subscribe to Zoho Assist which enables these features for them:
-File Transfer
-Send Ctrl+Alt+Del
-Reboot and Reconnect
-Schedule Sessions
-Session Notes
Quick guide:
Install Zoho Assist Technician app.
Install the Zoho Assist customer app on the device you need to connect to.
Initiate a remote support session on your device and then prompt the customer to join the session using the customer app.
Privacy Policy and Terms & Conditions:
-https://www.zoho.com/privacy.html
-https://www.zoho.com/terms.html
Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time.
Key Features
Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands.
iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen.
App lock: App lock provides a biometric lock to secure unattended remote support device.
Dark Mode: Choose between dark and bright modes based on your preferences.
Power options at the remote end:
- Log off
- Reboot
- Shut down
Schedule a remote session with a specific time, date, and other details.
Use Assist's text chat option to communicate effectively with your customer during an active remote support session.
Multi-monitor navigation:
Technicians can access and control multiple monitors during a support session.
File transfer:
Send and receive files (up to 5 GB) from technician device to customer device during a remote session.
Session Notes: Take contextual session notes during a session without needing to switch between apps.
Screenshots sync:
Screenshots captured during a session may now be synced up to the cloud.
In-App purchases allow users to subscribe to Zoho Assist which enables these features for them:
-File Transfer
-Send Ctrl+Alt+Del
-Reboot and Reconnect
-Schedule Sessions
-Session Notes
Quick guide:
Install Zoho Assist Technician app.
Install the Zoho Assist customer app on the device you need to connect to.
Initiate a remote support session on your device and then prompt the customer to join the session using the customer app.
Privacy Policy and Terms & Conditions:
-https://www.zoho.com/privacy.html
-https://www.zoho.com/terms.html
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What's New in the Latest Version 3.2.17
Last updated on Apr 9, 2024
Old Versions
With this version, we addressed various UI bugs and crash fixes during active remote session.
Show More
Version History
3.2.17
Apr 9, 2024
With this version, we addressed various UI bugs and crash fixes during active remote session.
3.2.16
Mar 28, 2024
Introducing in-app purchases for enhanced subscription management within Zoho Assist! Unlock premium features for a seamless remote experience.
3.2.15
Feb 8, 2024
Bug fixes and performance enhancements
3.2.14
Jan 29, 2024
Bug fixes and performance enhancement.
3.2.13
Nov 28, 2023
Introducing Zia, powered by OpenAI! Elevate your chats with smart suggestions and personalized assistance. Enable now for a smarter conversation experience!
3.2.12
Oct 12, 2023
Bug fixes and performance enhancement.
3.2.11
Jul 3, 2023
With this update, you can now add device notes for your unattended devices.
3.2.10
Jun 26, 2023
Bug fixes and performance enhancements.
3.2.9
Apr 18, 2023
Bug fixes and performance enhancement
3.2.8
Mar 22, 2023
Bug fixes and performance enhancement
3.2.7
Mar 6, 2023
Bug fixes and performance enhancement.
3.2.6
Feb 21, 2023
Bug fixes and performance enhancements
3.2.5
Jan 12, 2023
With this version, you can now view and change your default organization.
3.2.4
Dec 22, 2022
Bug fixes and performance enhancement.
3.2.3
Nov 4, 2022
We have now added the ability to sync screenshots captured during a session to your designated cloud storage.
3.2.2
Sep 26, 2022
Bug fixes and performance enhancement
3.2.1
Sep 14, 2022
With this update, you can make in-app purchases for the following features:
- Scheduling session
- Deployment link
- File sharing
- Multi-technician support
- Multiple session support
- Unlimited session duration.
- Scheduling session
- Deployment link
- File sharing
- Multi-technician support
- Multiple session support
- Unlimited session duration.
3.2
Sep 5, 2022
With this update, you can make in-app purchases for the following features:
- Scheduling session
- Deployment link
- File sharing
- Multi-technician support
- Multiple session support
- Unlimited session duration.
- Scheduling session
- Deployment link
- File sharing
- Multi-technician support
- Multiple session support
- Unlimited session duration.
3.1.23
Aug 19, 2022
With this version, you can now take session notes while a session is in progress.
3.1.22
Jul 29, 2022
Bug fixes and performance enhancements
3.1.21
Jun 24, 2022
Bug fixes and performance enhancements
3.1.20
May 20, 2022
- With this update, technicians can now configure and set up unattended access from remote support sessions.
- Oh and bugs! We have squashed a few bugs and worked on the app's enhancement.
- Oh and bugs! We have squashed a few bugs and worked on the app's enhancement.
3.1.19
May 2, 2022
Bug fixes and performance enhancement
3.1.18
Apr 19, 2022
Bug fixes and performance enhancement
3.1.17
Apr 11, 2022
With this update, you can set your default preferences for groups under the 'Unattended Access' tab.
Zoho Assist - Remote Desktop FAQ
Click here to learn how to download Zoho Assist - Remote Desktop in restricted country or region.
Check the following list to see the minimum requirements of Zoho Assist - Remote Desktop.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Zoho Assist - Remote Desktop supports English, Bulgarian, French, German, Japanese, Portuguese, Simplified Chinese, Spanish, Swedish
Zoho Assist - Remote Desktop contains in-app purchases. Please check the pricing plan as below:
Unattended Standard - Monthly
$12.99
Remote Support PRO - Monthly
$17.99
